Nice hotel, great location
Very nicely updated. We loved our room. Lobby was busy and had a kind of on-going excitement. Hotel staff was attentive, helpful and friendly, starting with the guys at the front door. Elevators fast, smooth and quiet. The downside? Well, hotels, especially in big cities are expensive, which includes the food and drinks. And the $17.17 per diem "facilities fee", which you cannot elect to forego, seems like an unnecessary hidden charge in 2016.
Comment from Hotel Management
22-Aug-2016 by June McDougall, Managing Director, Hotel Management
Dear Guest, thank you for the 5 out of 5 rating. It's fantastic to hear you enjoyed the results of our recent renovations during your stay! In regards to our Facility Fee, we feel we do an excellent job of clearly presenting this information to our guests during the booking process; we do our best to ensure that the information is readily available. We look forward to sharing another great experience with you in the near future and sincerely thank you for taking the time to share. We hope you'll come back to see us.