Venerable mainstay in desperate need of updating
Tiny, odd smelling, sad room, broken iron that leaked on my only shirt for my meeting, mattress that gave me a crick in my neck, bathroom so small that I had to stand to the side of the toilet wedged in by the bathtub to close the door, no counter to put shaving kit so it had to be on the toilet, view of the ally behind the hotel - all for an exasperatingly high rate that left me feeling robbed. Not a good value at all for the money.
Comment from Hotel Management
20-Sep-2016 by Jon Crellin, Managing Director, Hotel Management
We appreciate you taking the time to reach out to us, Christopher. We are deeply disappointed to hear about your stay with us at Boston Park Plaza.
We will certainly bring your concerns to our management team so we can figure out solutions for the future. Until then, if there is anything we can do to accommodate a future stay, please let us know. We'd love another chance to show you how great we truly are. We'd look forward to it.