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Really friendly and helpful staff. The food was okay and it was clean but the hotel felt a bit dated and there was a couple of things in the room which weren’t working. Great Value for money though compared to others. Would recommend it, they just need to modernise a couple of things.
After an exhausting day, its a place to relax! The hotel located in the middle of the forest, magical place. The pool could be a little bit warmer... good sauna, all facilities in a good condition. Its worthwhile to take a breakfast and dinner.
Hotel Festa Chamkoria£52Hotel Festa Chamkoria£52
It's our 4th time staying in Rila Hotel. 2 min walk to the Lift chair, restaurants and 24/7 clinic. Need to say that they have improved most of their facilities. Last year the pool was colder than outside (around +3C). This year we have enjoyed the pool most of the time. Clean, large area, and hot! ...
Staff rude, hotel full of teenagers drinking, playing loud music, and messing with fire extinguishers in hallways... Reception staff did not speak any English, when checking out they would not accept the email from Expedia saying 'you have paid for your room' so we had to show credit card statement ...
Stay away from this place! It is v. dated, unfriendly staff and most horrible food on the planet. The only good thing about this hotel was hot shower!
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