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Overview of Hotel Le Palais Gallien

Photo gallery

Featured image
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from Room
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Hotel Le Palais Gallien

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRue Sainte-Catherine12 min walk
    Popular LocationCathedrale St. Andre16 min walk
    Popular LocationPlace de la Bourse19 min walk
    AirportBordeaux (BOD-Merignac)25 min drive

Choose dates to view prices

About this area

Bordeaux

Located in Bordeaux, Hotel Le Palais Gallien is in the city centre. Grand Theater Opera National of Bordeaux and The City of Wine are cultural highlights, and travellers looking to shop may want to visit Rue Sainte-Catherine. Jardin Public and Patinoire Meriadeck are also worth visiting.
Popular Location

What's nearby

  • Jardin Public - 6 min walk
  • Rue Sainte-Catherine - 12 min walk
  • Girondins Monument - 14 min walk
  • Cathedrale St. Andre - 16 min walk
  • Place de la Bourse - 19 min walk

Getting around

  • Fondaudège-Muséum Tram Station - 5 min walk
  • Cauderan-Merignac Station - 6 min drive
  • Bordeaux (BOD-Merignac) - 24 min drive

Restaurants

  • La Table de Montaigne — 1 min walk
  • La Djaf - 5 min walk
  • Frères Z - 5 min walk
  • TentaziOni - 5 min walk
  • Le M de Monbadon - 5 min walk

About this property

Hotel Le Palais Gallien

Luxury Bordeaux hotel in Bordeaux City Centre, near Rue Sainte-Catherine
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and spa services. All 22 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as espresso makers and pillow menus.
Hotel Le Palais Gallien offers 22 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 14 for children (approximately)
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from April to November
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Palais Gallien Bordeaux
Hotel Palais Gallien
Palais Gallien
Hotel Le Palais Gallien Hotel
Hotel Le Palais Gallien Bordeaux
Hotel Le Palais Gallien Hotel Bordeaux

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 90 out of 112 reviews
5 - Excellent 80%
Rating 4 - Good. 14 out of 112 reviews
4 - Good 13%
Rating 3 - Okay. 5 out of 112 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 112 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 112 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great team and service level
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour parfait au Palais Gallien. Malgré le contexte, un personnel aux petits soins. Un repas en chambre délicieux, petit-déjeuner complet et excellent. Chambre très propre et très belle, petit plus : la baignoire ! 10/10
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to old city center. Quiet neighborhoord. Spacious and well appointed rooms. Staff is very helpful.
Stayed 1 night in Dec 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shame
on discharge from hospital after car accident my sister booked me in here they took a disliking to me and threz me out after 30 minutes they pretended to be full they called the police to eject me by force this all traces back to the owner of best western bordeux puttin me on a blacklist because i had complained of a smell of urine in my wardrobe!
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 3 nights in Jul 2020