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Reviews of Island Inn Boracay

2 out of 5
Island Inn Boracay
Station #02, D'Mall de Boracay, Boracay Island

Reviews

6.6
Rating 10 - Excellent. 6 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 9 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hemilson

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Villarosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
blanket
Stayed 3 nights in Nov 2022

8/10 Good

Victoria

Stayed 3 nights in Nov 2022

4/10 Poor

Kenneth

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok I wasn’t expecting a 5 star hotel as I knowingly booked a budget stay however the room I stayed in had some problems that made my stay there less than comfortable. The air conditioner worked great but all the knobs had broken off so you could only turn it on and off by unplugging it from the wall. The sliding door to the balcony was broken and would only open a few inches. The water heater for the shower, like the air con, had knobs removed so I could only take a cold shower. I ended up bailing out on my 5 night reservation and went to a different hotel for the remainder of my stay.
Stayed 5 nights in Apr 2022

4/10 Poor

Bueno

Stayed 3 nights in Dec 2021
Response from dyan on 30 Dec 2021
Thank you for the review. We will ensure to have a better service with our future guests. Happy New Year!

8/10 Good

RYAN

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap and near the beach
Thisnhotel is old and cheap, but it is near the beach. Lots of locals stay here. It could use some updating. He staff is super friendly and helpful.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Christian

Liked: Staff & service
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Staff were amazing and went out of their way to accomodate us with any requests. Unfortunately we had a few issues. Room was Mouldy and had a damp smell to it. It rained heavy 1 day and we had water leaking threw the ceiling, although the staff fixed it immediately that was probably the cause of the smell. Construction works were going on very early in the morning around the hotel, although this is not the hotels fault a little pre warning would be nice. Breakfast was below average only 3 options and no condiments.
Stayed 4 nights in Jan 2020

4/10 Poor

Cherry, Iloilo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They only provided one thin blanket super cold with aircon , property not clean blanket is or bedsheet is torn , breakfast area is dusty and dirty :(
Stayed 1 night in Feb 2020

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
It was satisfying, thank you!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Manilyn

Liked: Cleanliness, staff & service, room comfort
Basic and close to dmall
Hidden along an alley near dmall market. Cheap and got all basic needs. Hot water clean bed soft wifi and cable, no vent on the cr though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Elianie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay....
The reason why I choose this hotel was there bed setting eventhough it was far from front beach,I booked 1 double with 2 single beds that exactly what I need for us.When I get there they said it wasn't available so they have to give me 2 double which is it wasn't what I need for us.So of course we have to argue about it for 10 minutes and we settled it by giving me an extra single bed.faucet in the sink was broken,there place was too hard to locate and the street road wasn't a cement so it was flooded co'z it was raining at that time.The rice they served us for breakfast wasn't cooked well.Too far from the beach front and it's hard to find and the wifi connection was too poor that we're unable to connect.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to main attractions, not too noisy ........................................
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are nice and the room is clean but the breakfast they only serve 4 dishes they need to serve also bread,juice and the coffee with cream or milk.
Stayed 5 nights in Jan 2019

2/10 Terrible

Frequent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small. Too many mosquitos. Toiletries was very limited, they only have shampoo and tissue. No complimentary bottled water. We stayed there for 3 nights and they did not change the bed sheets. There were also bed bugs. Lobby was too dark and water is weak. Breakfast was not good, small serving thats good for a kid. Not value for money. Worst hospitality and service.
Stayed 3 nights in Feb 2019

10/10 Excellent

주언

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적깔끔
완전힐링하구왔어요~ 바로앞해변이고 좋아요! 방에 개미가 좀많은거 빼곤ㅠ 괜찮아욥!
Stayed 1 night in Feb 2019
Response from Charlene on 19 Feb 2019
Thank you so much for staying with us in Island Inn Boracay! We hope to see you again in the future!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The location, price and the staff are superb!
Stayed 2 nights in Feb 2019
Response from Charlene on 12 Feb 2019
Thank you so much for choosing to stay with us during your vacation. We hope to see you again soon in Boracay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It's o.k. for a budget holiday but don't expect much
Stayed 8 nights in Dec 2018
Response from Charlene on 19 Feb 2019
Thank you so much for staying with us in Island Inn Boracay! We hope to see you again in the future!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice & welcoming environment that can get your money's worth.
Stayed 2 nights in Jan 2018
Response from Wengf on 30 Jan 2018
Thank you very much . Hope you stay again with us.

4/10 Poor

stephen, murrieta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
So easy to fix.
To start off the hotel and grounds are gorgeous. This was the best designed and built hotel I have stayed in the Philippines, which makes writing this review such a displeasure. I gave this place a 2 for the following reasons. 1. I spend over 50 days a year in hotels and this was the worst mattress I can recall having tok sleep on. Now to be fair these units are individually owned so it's possible that my room 503 has a different mattress than another room. It was not a case of being firm or soft you could actually feel the springs digging into your back as you moved. It was a two bedroom and both were of the quality. 2. We did have an ant problem in the kitchen and caught a few roaches in the living room 3. Customer Service. when we checked into the hotel we noticed there were only 3 towels which would not have been to big of a deal but the bathrooms although very pretty have polished tile for the floor and with no bathmat or towel was a slip hazard. I went to the front to ask for some additional towels and was told normally that's all you get but they would try to find some for us. 20 min later they brought 2 bathmat and two towels. We then headed down to the pool. I noticed there was no pool towels. when I asked for some pool towels I was told they already gave me extra. After some clarification she said they were full and I would have to wait till that night to see if they could find some. saw some maids with clean towels and they gave me some.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Was okay for a budget
Service - staffs are friendly and accomodating in terms of requests. Cleaning of room was okay. Good thing was the breakfast, tho it was limited in terms of selection. Cleanliness was okay. They manage to clean my room whenever I asked them and needed it to be clean. Location. Tricky and I had to ask people to locate it. Was it near the beach. No. :) The location is near budget mart and crafts so close to a 24/7 convenience or grocery store and fastfood. Quiet area of DMall which is not that often explored. Nothing to see.

8/10 Good

Hans Victor, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.. Good food!
Our stay was great! food is great as well!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice tucked away hotel near D Mall
Was comfortable bed, hot water, Wifi. Local food near by besides the D Mall. Staff very friendly. Close to mall but in a quiet alleyway. Walk up to second floor, not bad. Breakfast was very good. Served in a near by hotel at poolside along the beach. I would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our satisfying stay at Island Inn Boracay
The place is a bit far from the beach, but we enjoyed our stay there, the staffs are accommodating, and the receiving are and room is welcoming... Adding up the amenities it has inside the room. The price is cheap that every budgeted visitors may afford... Would love to stay there for the next time we visit Boracay with the family.

6/10 Okay

joy, rizal

Liked: Cleanliness
Disliked: Property conditions & facilities
Internet/water sucks
They have the tag line of free wifi.. But i cant use it during our 3 day-stay.. Sucks water supply..

4/10 Poor

Владимир

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Sverre

Liked: Staff & service
Disliked: Cleanliness, room comfort
Veldig sentral beliggenhet. Veldig lytt mellom rommene. Dårlig og lite bad med kun kaldvann i servanten og dårlig dusj. Wifi var også veldig ustabilt, men det er vanlig i Filippinenene
Stayed 8 nights in Mar 2019

2/10 Terrible

jessica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Yasir

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
نوعآ ما جيد لميزانية محدوده
الفندق وسط حي عشوائي الطريق من الفندق لشاطئ متعب جدآ بسبب القذرات والمجاري بالطريق واي فأي ضعيف جدآ جدآ لا انصح به للعوائل الخليجيه
Stayed 2 nights in Jan 2018

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zimmer war ok aber ist schon alles alt und hätte es nötig zum renovieren.Kein Schrank kein Nachttisch schade.
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicht zu empfehlen
leider so wie viele Unterkünfte in der Preiskategorie auf Boracay es ist ausgeschlossen mit dem Taxi oder Trycycle hinzukommen, also durch sehr schlechte kleine Gasse zu Fuß der Service ist auch so Lala, es hat ein etwas muffligen Geruch und alles ist irgendwie klamm und wird nicht trocken der überfüllte Beach ist zwar fußnah, aber liegen wollte man da auch nicht für mich eine Erfahrung dort nicht wieder zu buchen, das gilt für die ganze Insel Boracay die Lärmbelästigung ist einfach zu hoch für ein paar entspannte Tage
Stayed 6 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito simples
O primeiro quarto que ficamos era extremamente barulhento, com cortina muito clara e o banheiro nao tinha ralo. Entao pedimos para mudar. Fomos para outro quarto no segundo piso muito melhor. Porem mesmo assim muito simples. O preco realmente eh barato, mas o conforto eh minimo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

joohyun, 서울

Liked: Cleanliness, staff & service
위치적으로는 굿~
우선 디몰근처라 위치적으로는 좋았습니다~가격대비 룸상태도 깔끔하니 좋았고요..다만 처음가신다면 찾기가 좀 어려울수도 있습니다..그래도 이가격에 밤비행기로 도착해서 하루정도 이용하기는 괜찮은듯 합니다~우선 위치가 좋으니 다음날 2스테이션 다른 호텔로 이동도 용이하고요

10/10 Excellent

Jinhyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다좋은데 숙소에선 와이파이 불가능, 위치가 골목길에 위치해서 찾기가 좀 힘들고 무서움

6/10 Okay

Verified traveller

Disliked: Cleanliness

6/10 Okay

JINWOO

Liked: Staff & service
Disliked: Cleanliness
혼자 여행하기는 좋은곳이네요.
한국 모텔수준 청소는 해달라고 말해야 해줘요 직원들은 친절하며 식사는 해변 앞쪽 만다린호텔에서 조식먹을수있어요 잠잘때는 조용하고 좋네요. 위치는 찾기 조금 복잡하고 힘들어요ㅋㅋㅋ 생각보다 골목안쪽에 위치하고 있어서 ㅋㅋㅋ