Ratings based on 97 verified reviews

4.7 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 21-Mar-2019
The local Tahitian staff are really welcoming and kind. the surrounding lagoon is amazing,clear blue water to snorkel in, plenty of fish, the odd baby reef shark and occasional visit from sting rays. The room it’s self is good. No inside shower, only outside shower. No privacy, so keep that in mind. They have a shower hose attached to the bathtub but you have to hold it. Not really practical. I did not enjoy the manager of this resort who left my husband and I disappointed as he did not apologise for the mishap of our bags not arriving on time to the deck for us to catch our shuttle to the main island. He blamed his other staff, the worst part is that his solution was to call back the shuttle (which was already half way there to the main island) with its 8 or so passengers. They arrived evidently annoyed that the boat returned and verbally expressed this to my myself as if it was my fault the hotel didn’t have our bags ready to board at the allocated departure time. The manager offered no apology and we asked him to explain this matter to the rest of the passengers and he stood there looking dumbfounded. We were left to feel embarrassed. I have emailed the manager, Julien and to no avail. There were a few mishaps during our stay. We are a cruisy easy going couple but we couldn’t let all things slide! If you book this hotel make sure you get your monies worth, you definitely pay a lot and you expect to be treated fair.
5 out of 5
by a verified traveller from Hawaii

Posted 19-Feb-2019
Nice quiet secluded island with a 5 minute swim to great snorkeling area. Staff was very friendly and helpful.
Comment from Hotel Management
13-Mar-2019 by Sofitel Bora Bora Private Island, Hotel Management
Ia Orana. Thanks for your very positive reviews. It's a real pleasure to read that you enjoyed our little and privatised paradise and also our polynesian hospitality. We hope to see you again in Bora Bora. Mauruuru.
3 out of 5
by a verified traveller from Washington DC

Posted 08-Jan-2019
Beautiful location, substandard service level and food.
Comment from Hotel Management
09-Jan-2019 by Antoine, Hotel Management
Dear KJ, Thank you for taking the time to share your experience at Sofitel Bora Bora Bora Private Island. We are pleased to read that you have enjoyed the unique location of our hotel. On the other hand, we are sincerely sad to read that the service and food have not lived up to your expectations and we apologize for this. Please be assured that we take into account your comments in order to improve the quality of our service. We hope to be able to welcome you back to an AccorHotels group hotel. Sincerely. Translated with www.DeepL.com/Translator
5 out of 5
by a verified traveller

Bora bora overwater bungalow

Posted 02-Dec-2018 on Hotels
Nice area great staff. We stayed in a water bungalow was nice but dated. Clean though air conditioner broke and flooded room after that it didn’t stay very cool. Food at hotel was pricey and just medium. The breakfast that was included was very good at the private island.
5 out of 5
by a verified traveller from Los Angeles

Posted 26-Nov-2018
In general ,it is great experience staying at this hotel ! We feel homey ,peaceful and relaxed here ! The only thing is that the management team or reservation team needs to do a better job at communicating with the customer !hotel provides complimentary airport pick up and breakfast buffet and flexible pick up and drop off to the main island,which can save you a plenty of money ! So if you are looking for a hotel that has great vaule,this is the one !In general ,it is a great place to stay at bora bora . We will definitely come back again !
3 out of 5
by a verified traveller

Lovely island

Posted 31-Jul-2018 on Hotels
Pros: Beautiful location. Wonderful to take the boat back and forth from the private island to the mainland. Waitresses were excellent. Over the water wood bungalows magical. Cons: had to change rooms because of ant infestation and termite problems. Broken shower handle, missing window covering slat which let in bugs, missing duvet in duvet cover. Recommendation is that the pestspraying and maintenance programs be enhanced. Wi-fi only available in reception, dining room and not in rooms. Need lounge chairs on all balconies.
Comment from Hotel Management
24-Sep-2018 by Antoine, Hotel Management
Ia Orana and thank you for sharing your experience at Sofitel Bora Bora! Please, be sure that we will take your feedback in consideration in order to improve our guests experience. We were very delighted to host you and we look forward to welcome you back again ! Maururu !
4 out of 5
Recommended
for Everyone
by a verified traveller from Rochester, MI

Posted 20-Jul-2018 on Orbitz
If you are looking for a hotel in one of the best places in the world with a great staff, this is the one you are looking. We had a very good experience staying at the Sofitel Private Island. The breakfast food is good, and my recommendation is to be at the restaurant around 8:00 am, before the best is gone. The rooms are good size and clean, but they need some maintenance in the details like the shutters, curtains, the wood stain, and lounge chairs on the deck, but overall, they are in good shape and you will have beautiful views all day long. If you have little ones back at home like me, this is important to you, because the WiFi doesn’t work in most of the overwater bungalows, and you will have to go near the main building to get a good signal. Just as a note, you only have local channels and CNN on the TV, and no connection to the WiFi for the smart TV, so we grabbed a board game and a deck of cards from the lobby to have a good time in the windy/rainy day we had, instead of watching a movie. All the staff members are very friendly and helpful, always trying to make your stay more pleasant. I am very happy with my experience there.
5 out of 5
Recommended
for Couples
by a verified traveller

Posted 11-Dec-2017
We spent our honeymoon at Sofitel Private Island Bora Bora and truly enjoyed the views. Amenities were worth it for the options. Greeted us with a pearl, champagne in our room and flowers spread throughout. Very warm. The only downfall is there was only a bathtub with a shower hose and the tub wasn't enclosed for showering. I would opt for the lesser overwater bungalow if I had known there was not a shower. Other than that, our experience was very pleasing.
4 out of 5
Recommended
for Couples
by a verified traveller from England

Three days in paradise

Posted 28-Nov-2017
Pros: The location on the motu, the staff, the room (well appointed), the incredible scenery.
Cons: We thought lunch and dinner could be improved. We expect things to be expensive in Polynesia: but they could be cooked to be tastier and more local.
Location: Great snorkelling, kayaking (free), day trip to the village, sailing, diving.
We had an amazing 3 days on the motu. What an experience! The staff couldn't have been more caring or friendly. The room was perfect, anything you would expect from such a resort. The location is superb and a 10min swim from one of the best snorkelling spots in Bora Bora. Due to the size of the resort and its layout, you'll rarely see more than 8-10 people around you at a given point. Perfect to enjoy peace and quiet. Breakfast is very good but the lunch and dinner food should be tastier for the price. I'd recommend having one dinner on the island and going to the other Sofitel on the main island (free 5min shuttle boat) for other dinners or trying out independent restaurants. The fact that the hotel is on its own private island ensures quietness and the free shuttle to the main island is a real advantage considering big resorts such as the Four Seasons etc. charge for this service.
5 out of 5
Recommended
for Everyone
by a verified traveller from Salt Lake City

Perfect, romantic, and quiet honeymoon stay

Posted 05-Nov-2017 on Orbitz
Right when we arrived we were greeted with magazine worthy views, coconut water, and Tahitian singers. We were shown around by one of the sweetest and most hospitable girls I have ever met. The class and luxury the Sofitel exudes exceeded my expectations. There was something truly magical about being here. Now I have read some reviews saying that it's a bit run down. And I can honestly say I have no clue what they are talking about. The Sofitel private island offers an authentic and rustic feels while still very luxurious and high end. I stayed in room 127 which I think is the best one for diving from your patio and privacy. All of the overwater bungalows are magical and are worth the extra money, DO IT. The turn down service was very professional and quick. The beds, omg the BEDS! They were like a cloud! I cried a little upon our departure. This place will always forever hold a special place in my heart.
Comment from Hotel Management
09-Nov-2017 by Anne Roure, General Manager, Hotel Management
Ia Orana Heather and thank you for sharing your Magnifique experience at Sofitel Bora Bora! We were very delighted to host you and we look forward to welcome you back again ! Maururu !