Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Traumhotel

Posted 28-Aug-2016
Pros: Das Meer ist genial!
Cons: Nicht gerade billig...
Location: Einige Restaurants in der Nähe...
Alles wunderbar und empfehlenswert. Vor allem für Paare.
Comment from Hotel Management
30-Aug-2016 by Laurence Levy, Hotel Management
Sehr traveler, Wir hoffen Sie haben eine gute zurück Reise gemacht, und ich wollte ihnen persönlich danken für die Zeit Sie genommen haben Ihre Erfahrung nach Ihrem Aufenthalt zu teilen. Es ist mit Vergnügen , dass wir Ihre warmen Kommentare lesen und sie mit dem gesamten Team schnell teilen. Sehr durch Ihren Besuch geehrt , wir sind froh zu hören Sie das Hotel und seine Dienstleistungen geniessen hatten. Wir freuen uns, Sie wieder in Bora Bora begrüßen zu dürfen. In der Zwischenzeit bitten wir Sie, den Ausdruck unsere besten Wünsche zu glauben. Laurence Lévy Generaldirektorin
5out of 5
by Jamal from Houston, TX

Heaven On Earth!! Amazing

Posted 23-May-2016 on Hotels
After doing a lot of research we decided to stay at the Intercontinental Le Moana, because we wanted to be on the main island. Picking this resort was the best decision we made. It is overall a beautiful property and the rooms are wonderful. Kevin at guest services and Stephen in concierge went above and beyond to make our stay comfortable. When we arrived at 10am our desired room was not ready. That did not stop them from being very accommodating. Kevin quickly not only placed us in a beach front room for one night but also gave us quite a few comps and discounts. We were more then taken care of. On one occasion when my wife and me were going to the sister property for our spa appointment, we missed the boat that was supposed to take us there. Stephen from concierge went above and beyond and arranged a private shuttle to take us to Thalaso. Pros: The property and employees are great. They go above and beyond to make you feel comfortable. Lots of free stuff to use (kayak's, Paddle boards, Snorkels, board games etc) Reasonable prices Cons: Not much to do on rainy days. No English channels on TV except for CNN. Bring your own DVD's. They have DVD, CD player in the room but don't have a place to rent or sell DVD's. Tip: We used a photographer to take professional pictures of us and that was also a great decision. His name is Stephan Debelle, he was very affordable and has a contract with the hotel so we were able to room charge it.
Comment from Hotel Management
by Laurence Levy, Hotel Management
Dear Jamal Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this review. It is a real pleasure for the whole team to read your warm comments with a special thanks to Kevin and Steven who are indeed adorable people. Thank you for comparing our Resort and team to heaven on earth. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. It seems that you did catch up the real spirit of Le Moana and enjoyed every minute of your stay with us. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
4out of 5
by Rex from Brisbane

Beautiful location, just so long as it isn't windy

Posted 27-Apr-2016 on Hotels
The roof exceeded our expectations. The staff were always very friendly. The wind at this location does tend to restrict your activities, where if you walk 100 metres across to Matira beach it is perfectly calm. The wind is the main disadvantage at this resort. Room service times are significantly limited, as are the bar opening times and there is a surcharge for room service! Nothing happening after 10.30pm and everything is closed up.
Comment from Hotel Management
02-Jul-2016 by Laurence Levy, Hotel Management
Dear Rex Iaorana, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. We appreciate your kind assistance for having taken your time to share your experience regarding your stay. May I personally thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned but it is a reality that Bora Bora is a very quiet place at night. We are pleased to learn that you enjoyed your stay with us, and that overall, you were satisfied with the service and facilities provided by our property. Thank you again for your patronage. Yours sincerely, Laurence Lévy General Manager
5out of 5
by A verified traveller

See the fish

Posted 05-Apr-2016 on Hotels
Lovely accommodations and staff service. Really also enjoyed the view of sea life thru the floor. Only negative - the bed pillows were too flat. I know I could have ordered others, but think the ones we had were just old. Appreciated the late checkout since our plane left about 5:30.
Comment from Hotel Management
02-Jul-2016 by Laurence Levy, Hotel Management
Dear Mr Samsel, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. We appreciate your kind assistance for having taken your valuable time to share your experience. You may be assured that your valuable comment has been taken into account and has received my personal care. Please accept our sincerest apologies for the inconveniences caused. Very pleased to learn that you enjoyed your stay with us, and that overall, you were satisfied with the service and facilities provided by our property, I forwarded your kind mention to my team. We look forward to welcoming you or your family or friends in a near future. Yours sincerely, Laurence Lévy General Manager
5out of 5
by Melba from Texas

Our trip to bora bora

Posted 16-Feb-2016 on Hotels
Their attention to details exceeded our expectations!
Comment from Hotel Management
30-Apr-2016 by Laurence Levy, Hotel Management
Dear Melba Iaorana, We thank you so much for your wonderfull review. We are proud to have reach your expectations. With the hope to wlecome you back in the future. Sincerely yours and maururu ! Mrs Laurence Levy General Manager
5out of 5
by Christian from Montreal

Haven of Peace in the middle of Heaven

Posted 26-Jan-2016 on Hotels
What a wonderful location. We stayed in a Beach Bungalow and the view and Crystal blue water was just stunning. We stayed there one week during x-mas and basically it was for pure relaxtion and we were not dissapointed. X-mas traditional Tahitian show was just unforgettable. Everything was just perfect. Hotel staff is devoted and so nice and we felt like royalties. Wish we could stay 1 month ! It is true the location of the resort is in the line with sustainable Wind but during our stay, the Wind was more a sustained soft welcome breeze that was just beneficial as the temperature are hot during that period. For us, that soft breeze was just a gift from Mother Nature and never spoiled any of our numerous outside activities or late swim. What a tremendous stay . We'll stay there again anytime !
Comment from Hotel Management
02-Apr-2016 by Laurence Levy, Hotel Management
Dear Christian Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this review. It is a real pleasure for the whole team to read your warm comments. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. It seems that you did catch up the real spirit of Le Moana and enjoyed every minute of your stay with us. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
4out of 5
by A verified traveller

A Warm Welcome Here

Posted 16-Sep-2015
Pros: The friendliness of the staff stood out to us, we felt very welcome from the get-go.
Cons: Perhaps a few more organised activities, well marketed?
Location: The island is small enough that you can get anywhere without too much trouble, we would recommend 4WD and snorkelling tours.
My husband and I stayed for 3 nights in an OWB with a lagoon view. Our bungalow was spacious with a good sized bedroom, lounge and bathroom. We loved the look-out into the lagoon from our deck. The restaurant/bar for lunch had a great menu and we enjoyed the food. We only had one mis-fire with the staff; we didn't hear back on a dinner and fishing trip we enquired about. Short walk to convenience store. Pick-ups provided by most restaurants for dinner. Were told this resort is on the side of the island that bears the brunt of the winds and we it was windy during our stay - probably the time of year.
Comment from Hotel Management
18-Sep-2015 by Laurence Levy, Hotel Management
Dear Valuable guest Iaorana, We thank you for your kind feed back that we shall share with our team. We are very proud to have reached your expectations and look forward to welcome you back for a future occasion. Best sunny regards Mrs Laurence Levy General Manager
5out of 5
by A verified traveller from North Carolina

Excelent hotel.

Posted 06-Aug-2015
Pros: Clean, quiet, nice beach!
We stayed in an overwater bungalow and it was excellent. The hotel staff is super friendly. Outstanding service provided by Vahine. She is very lovely! Great place to stay.
Comment from Hotel Management
09-Aug-2015 by Laurence Levy, Hotel Management
Dear Andres Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this wonderful review. It is a real pleasure for the whole team to read your warm comments that we shall share with our team with a special thanks to Vahine. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
5out of 5
by A verified traveller from Bay Area, USA

Just a dream

Posted 04-Aug-2015
Pros: ocean, rooms, staff.
Cons: Don't even know
Location: Definitely things to try: snorkeling, jet ski, aquabike (if you or somebody in your family doesn't dive)
Happen to be one of best vacations I ever had. Perfect location, awesome bungalow (over water), very friendly and dedicated staff, incredible sea. Even weather happen to be ideal (not related with hotel itself though).
Comment from Hotel Management
06-Aug-2015 by Laurence Levy, Hotel Management
Dear Vitaliy Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this review. It is a real pleasure for the whole team to read your warm comments. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. It seems that you did catch up the real spirit of Le Moana and enjoyed every minute of your stay with us. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
5out of 5
by Carlos from Lima

Posted 24-Jun-2015 on Hotels
Simplemente espectacular! Las cabañas sobre el agua son increibles
Comment from Hotel Management
29-Aug-2015 by Laurence Levy, Hotel Management
Estimado Carlos Iaorana, Esperamos que has hecho un buen viaje a casa y gracias por esta crítica muy brillante. Esperamos poder darle la bienvenida para una próxima oportunidad. saludos cordiales Laurence Levy director Ejecutivo