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"Good help full staff ideal location for exploring Chester and the surrounding areas. One negative it's not the easiest car park to find"

"Really lovely hotel, amazing staff & enjoyed the restaurant too. The location is very convenient."

"Room spacious, very comfy beds. Opening window and radiator was ideal as due to having asthma, air con can make my condition worse so was glad to have options. Breakfast was an excellent selection. Staff attentive, happy to help, but left you be to relax and be a guest not a customer which so few hotels now do. Very pleased, will stay here again and recommend it to friends and family. "

"Fabulous from check in to check out. I stayed one night, midweek. I made use of the spa, which was absolutely gorgeous. Staff were so friendly and helpful. The lady at check-in was so warm and welcoming. Room has everything you need including fridge with complementary water, coffee machine, hairdryer, and toiletries. Cannot wait to stay again"

"NA"

"A very last minute booking. Room was comfortable and clean. Only not getting full marks because - the shower wasn’t draining and the water pressure and heat in the bathroom sink was way too high. It splashed everywhere and the water was too hot too quickly. Mentioned to staff on checkout."

"Room clean, private bathroom fantastic value for location."

"Easy to walk everywhere "

"Breakfast buffet was good value for money. Room was clean but incredibly hot with no way of controlling the temperature of the radiator. Comfortable bed and good shower/wc room which appeared to have been recently refurbished. Check in was easy, friendly and helpful staff. Comfortable bar with reasonably priced drinks."