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"Friendly and helpful staff. Made stay very pleasant "

"Don't recommend. First you have to check in BEFORE you can park in the garage. Which means first I had look for street parking, then walk to the Hotel. It may not sound like that big a deal, but the Hotel is located next to a concert hall. So good luck finding street parking. Next they never cleaned room. House keeping literally skipped my room for the two nights I was there. The breakfast was also not very good. It was very small with little selection. It is in a nice location, next to the water and the rooftop bar was nice too. Otherwise, it is hard to recommend."

"I had delayed flight i could not make it to cologne. I told them that my flight was canceled two days ago so I won’t be able to make it and they didn’t do any help or refund "

"Great hotel! Would definitely return. "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation."

"Clean and modern room with very nice and spacious shower and bath!"

"Good staff, no many options of restaurants or bars"

"Good stay"

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "