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Reviews of NH Bologna Villanova

4 out of 5
NH Bologna Villanova
Via Villanova 29/8, Villanova, Bologna, BO

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 567 reviews" "
Rating 8 - Good. 213 out of 567 reviews" "
Rating 6 - Okay. 52 out of 567 reviews" "
Rating 4 - Poor. 24 out of 567 reviews" "
Rating 2 - Terrible. 15 out of 567 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left one day before!
Stayed 5 nights in Apr 2024

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Buon albergo per famiglie
Stayed 1 night in Mar 2024
Response from Front Desk NH Bologna Villanova on 30 Mar 2024
Gentile Carlo,La ringraziamo per aver condiviso la Sua esperienza in NH. Siamo lieti di apprendere che il soggiorno sia stato di suo gradimento e ci auguriamo di rivederla presto.Cordialmente,

8/10 Good

Verified traveller

Liked: Staff & service
Property out of no where compared to going daily to Bologna
Stayed 1 night in Mar 2024
Response from Michele Barini - Front Office Manager on 17 Mar 2024
Dear guest, Thank you for taking the time to provide us with your feedback. While it is, indeed, true that our property is located outside of Bologna, the city can easily be reached by either public transport (Bus 89) or by taxi. Looking forward to welcoming you back in the near futureBest Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of no where...
Stayed 3 nights in Feb 2024
Response from Michele Barini - Front Office Manager on 17 Mar 2024
Dear guest, Thank you for taking the time to provide us with your feedback. While it is, indeed, true that our property is located outside of Bologna, the city can easily be reached by either public transport (Bus 89) or by taxi. Looking forward to welcoming you back in the near futureBest Regards,

8/10 Good

CHRISTIAN, orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Michele Barini - Front Office Manager on 29 Feb 2024
Dear Christian, Thank you very much for staying with us and taking the time to share how positive your stay was. Looking forward to welcoming you back in the near futureBest Regards,

10/10 Excellent

Ani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Clean hotel. Inexpensive. It had free parking, which we needed. I live in the US and not familiar with the customs in Italy, but it seemed super strange that a country in which people drink so much coffee, the rooms didn’t have a coffee machine. It was inconvenient in the morning to dress up and start looking in the hallways for a coffee dispenser. We found one in the lobby. Otherwise, the hotel was great.
Stayed 1 night in Jan 2024
Response from Front Office NH Bologna Villanova on 5 Feb 2024
Dear Ani,Thank you for sharing your NH experience with us.We are very glad to learn that you enjoyed to stay at our hotel and that our services met your expectations.Our staff would be glad to welcome you back.Regards,

10/10 Excellent

Jacek

Stayed 2 nights in Nov 2023
Response from Front Desk NH Bologna Villanova on 17 Dec 2023
Dear Jacek,Thank you for sharing your NH experience with us.We are very pleased to learn that you enjoyed to stay at our hotel and that you appreciated our services.Our staff will be glad to welcome you back again.Best regards,

10/10 Excellent

OSCAR LEONEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Daniele Di Giosia - Assistant GM on 13 Nov 2023
Dear Oscar,thanks to choose NH Bologna Villanova for your last stay. We are happy that your experience have exceed your expectations. We hope to see you again for a new Experience with us. Arrivederci!

6/10 Okay

Anelia

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Exterior does not match the interior. The hotel feels a bit run down and worn off. The rooms are great size and have most fascilities you need. However it doesn’t feel like a well maintained NH property which are usually of great quality. At check in the receptionist was also not very helpful. He literally handed us a key and didn’t even give directions or explanation of the facilities , very unlike the usual NH hospitality. The air in the rooms also felt very stuffy and hot and we all woke up with sore throats and dry mouths. Mattresses were soft and some even u stable. Overall the property can benefit from a refresher and maintenance. Staff were not all bad, we were only a bit let down by the receptionist who checked us in for the lack of his engagement and cooperation.
Stayed 1 night in Nov 2023

6/10 Okay

Ivan

The check in process is far too long. It did not take us nearly as long to check in in hotels in Rome and Milan.
Stayed 1 night in Aug 2023
Response from Staff NH Bologna Villanova on 7 Sept 2023
Dear Ivan,thanks to choose NH Bologna Villanova.We hope to see you soon for a new NH Experience with us.Arrivederci!

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Clean and comfortable
Stayed 1 night in Aug 2023
Response from Front Office NH Villanova on 25 Aug 2023
Dear Fabio,Thank you for sharing your NH experience with us.We are very pleased to learn that you enjoyed to stay at our hotel and that you appreciated our services.Looking forward to welcome you back.Best regards,

10/10 Excellent

revital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front Desk NH Villanova on 9 Jul 2023
Dear Revital,We would like to thank you for sharing your NH experience with us. We are very pleased to learn that you enjoyed to stay at our hotel and that you appreciated our services. Looking forward to welcome you back.Best regards,

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everything was great, clean ,comfortable, good breackfast, polite stuff , parking..
Stayed 3 nights in Jun 2023
Response from Daniele Di Giosia Assistant GM on 26 Jun 2023
Dear Jovanka, many thanks to choose NH Bologna Villanova. We hope to see you again for a new Excellent Stay.Arrivederci!

6/10 Okay

Iain

Business traveller
Liked: Cleanliness, staff & service
Hotel staff were very friendly. Breakfast was very well done. A/C was broken for the two weeks I was there. Room was 30C during the days, staff were advised, though maintenance didn't fix.
Stayed 12 nights in May 2023
Response from Daniele on 21 Jun 2023
Dear Guest,thank you to choose our hotel and sharing your message. We are sorry for the inconvenience, we hope to see you again in our hotel.Kind regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Rooms were extremely hot, no real A/C.
Stayed 2 nights in Jun 2023
Response from Daniele on 21 Jun 2023
Dear Guest, we are sorry for the inconvenience. Unfortunately we cannot investigate about the issue because we are not able to find the reservation. Please feel free to contact the hotel.Kind regards

10/10 Excellent

Jeighty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern
Stayed 3 nights in Jun 2023
Response from Daniele on 9 Jun 2023
Dear Jeighty,thanks to choose NH Bologna Villanova. We hope to see you soon for a new NH Experience.Arrivederci!

10/10 Excellent

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2023
Response from Daniele on 4 Jun 2023
Dear Ivano, thanks to choose NH Bologna Villanova. Hope to see you again. Arrivederci!

4/10 Poor

Edison, Diamond Bar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t like the hotel, staff are ok but property is old
Stayed 1 night in May 2023
Response from Daniele on 4 Jun 2023
Dear Edison, thanks to choose our hotel.Kind regards

10/10 Excellent

Kamal

Stayed 1 night in May 2023
Response from Front Office NH Villanova on 14 May 2023
Dear Kamal,Thank you for sharing your NH experience with us and for giving us the maximum score. We hope to see you soon again.Best regards,

10/10 Excellent

Sammy

Stayed 1 night in Apr 2023
Response from Front Desk NH Villanova on 21 May 2023
Dear Sammy,Thank you for sharing your NH experience with us and for giving us the maximum score. We look forward to welcome you again.Best regards,

8/10 Good

john

Stayed 1 night in Mar 2023
Response from Daniele on 6 Apr 2023
Dear John, thank you to choose NH Bologna Villanova. We hope to see you soon for a new Experience with us.Arrivederci!

4/10 Poor

Osemwengie

Stayed 10 nights in Feb 2023
Response from Front Desk NH Villanova on 19 Mar 2023
Dear Osemwengie,We are very sorry to learn that you did not enjoy your stay at our hotel at all. We would be pleased to invite you to contact us directly, in order to take note about what can be improved about our hotel and services. Best regards.

2/10 Terrible

Isabella

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
location misleading....noisy traffic area....changed rooms three times due to internet connections....and I was going thru a death in the family with a zoom call set up to discuss funeral arrangements which did not happen due to internet. one of the rooms I was given was a room that dogs were allowed in and I am allergic to dogs. No manager available and front desk staff was rude unhelpful and one even laughed in my face. I would never suggest anyone stay in this hotel or any of their sister hotels. Staff need to be retrained. Room was cold. One young man in training tried to help but he felt bad as he knew what an awful situation I was dealing with. I want a complete refund. Spent a fortune in taxi fare as it was so far from everything. Very misleading advertising.
Stayed 2 nights in Feb 2023
Response from Daniele on 22 Feb 2023
Dear Isabella, as per public information our hotel is located around 10 km from the city center, few kilometers from the A14 motorway. We are sorry about your missed call, but we know that at the end the issue was not the internet connection but the security applied on your devices. As you can understand we cannot use your personal device because, we tried to verify again in the room the wifi connection.We are sorry if your last stay didn't match your needs, and we would like to have you again at the hotel as our special guest, we are sure that you can enjoy our hotel and Bologna.For your next stay please consider the hotel at your complete disposal.Regards

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Gregory

Liked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Arcenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10+
Very satisfied with my stay. Me and my husband we stay one night but definitely be back… we are trebling we leave in Boston Massachusetts…
Stayed 1 night in Oct 2022
Response from Front Office NH Bologna Villanova on 10 Dec 2022
Dear Arcenia,Thank you for sharing your NH experience with us.It is really a pleasure to learn that you enjoyed your stay and that you appreciated the services we offer. We hope to see you again soon. Kind regards,

6/10 Okay

Maria Claudia

Travelled with family
The hotel is fine IF you have car to get there. Otherwise is far away from bus stops.
Stayed 2 nights in Sep 2022
Response from Staff NH Bologna Villanova on 8 Oct 2022
Dear Maria Claudia, thank you to choose NH Bologna Villanova. We are very near to the Motorway and Bologna Fiere, only 10 Km from the downtown. We hope to have you soon as our Special Guest.Arrivederci

2/10 Terrible

Elibet

Disliked: Staff & service, amenities
I arrived to a nice hotel in Bologna NH Hotels for the Iron Maiden concert. Customer service was terrible. They had no idea how to get to Parco Nord by bus. They told me take a taxi, like I want to get rip-off. I asked about going by bus; they didn’t know. I asked them if I needed to buy tickets to the bus, yes I must have a ticket. I was sent to a supermarket in a shopping mall quite a distance. At the supermarket they told me I don’t need a ticket. I went back to the room at hotel, no internet. I went downstairs again to ask about the Internet, I was told to come downstairs to the lobby and connect from there. I said NO I paid for a room with Internet. I told the hotel staff that I was baffled by their lack of customer service skills. Then he told me if I wanted to go another hotel, I said I would love to go to another hotel unfortunately I had already PAID for this room and going to the concert. I had to ask twice for card to get to the room and neither one worked. Finally, a incredible nice family with Maiden shirts saw me crying at the lobby and they gave me a ride. As a tourist coming from USA I was so distraught by how rude the staff in the hotel is and almost everyone is in this city. Don’t waste your time and money Bologna, much less spend $135 for room and be treated like an annoyance and give customer an attitude Thanks to Yu, Stefano, and the kids for helping me feel welcome and let me join them to go to the concert. It was cancelled due to bad weather
Stayed 1 night in Jul 2022

6/10 Okay

karl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
F1 stay
Dissapointed that the bar and restautant was closed on the weekend. Breakfast was good and rooms lovely and clean
Stayed 3 nights in Apr 2022

8/10 Good

Lee

Stayed 3 nights in Mar 2022

6/10 Okay

said

Stayed 2 nights in Feb 2022
Response from Staff NH Bologna Villanova on 16 Feb 2022
Dear Guest, thank you for your feedback. We hope to have you again as our special guest

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ill give five star for this hotel
they gave us an upgraded room. thanks to the staff!
Stayed 4 nights in Dec 2021
Response from Staff NH Bologna Villanova on 28 Jan 2022
Dear Guest, thank you to share your Excellent Experience in NH Bologna Villanova! We are happy to offer you our best service! We hope to see you again: we want to give the opportunity to find our covered swimming pool! Kind regards

8/10 Good

Muhammad

Stayed 5 nights in Sep 2021

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean rooms and comfortable bed. Other than that, food was terrible and if you want to stream or download anything this hotel is not for you. Upgrade your WiFi and offer decent food
Stayed 1 night in Sep 2021
Response from Alice, Front Office on 29 Nov 2021
Dear Mr Jason, Thank you for sharing your feedback with us and choosing NH Bologna Villanova for your last stay. Our chef works to always offer a seasonal menu, we are sorry to learn that our kitchen didn’t met your expectations and we would like to apologize to you for this. Regarding the Wifi, we provide to all our guests a free service to read emails, looking some streaming, but for business connections we offer also a Premium Wifi for a small fee for those who need a faster connection. We are glad you found yourself well with us, especially mentioning the cleanness of the rooms and the quality of our bed. So, once more, thank you for the feedback and we wish to have a second chance from you. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Jun 2021

8/10 Good

GIUSEPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite warm due the impossibility to regulate the air condition apart of this good standard as usual
Stayed 1 night in May 2021
Response from Alice, Front Office on 29 Nov 2021
Dear Mr Giuseppe, Thank you for taking the time to write a review about your stay at NH Bologna Villanova! We would like to thank you for the appreciation you gave about your comfort and our heating system! We strive to create an Extraordinary Experience for all our Guests and we feel like we did not meet our goal during your stay: thank you for your feedback and we do hope you will give us another opportunity to show you the improvements made in your next stay. With kind regards,

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Mary Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, receptionist are helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located for us as we had a car to park. Right outside bobbi gardens and easy walk into oils city. Very comfortable and quaint decorated.
Stayed 1 night in Nov 2019

6/10 Okay

Ayumi

Stayed 1 night in Nov 2019

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

10/10 Excellent

John

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While in Italy...
NH Hotels are wonderful. I use them in Spain and Italy. Always very comfortable and staff is excellent.
Stayed 1 night in Oct 2019

6/10 Okay

Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give the bathroom more attention
Our bathroom needed more cleaning. It was dirty around the toilet area. The room was pleasant. The breakfast buffet had many choices.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2019

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only low point was the bar and restaurant closed on weekends. The machine service (coffee) was not working properly. Breakfast excellent. Staff friendly and efficient
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Water changed from hot to cold while showering and breakfast was poor.
Stayed 6 nights in Jun 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019