very good location
The hotel is very good, clean and comfortable. Our experience will never be the same with out the staff. They are incredible kind and are ready to help you. Francisco from transportation was amazing and very helpful in our time in Bogota. Nicolas from dinning room, Manfred from bar, Orlando from front desk, everybody made our time an amazing experience.
Only three suggestions: 1- the chocolates bars tray is on top of fridge area, so they melt .
2- The maid never refill shampoo in the washrooms, it could be unconvinence if I don't bring with me my shampoo.
3- Sauna never got hot even if we try two times in three days.
Comment from Hotel Management
10-Aug-2016 by Gerente General, Hotel Management
Thank you for your qualification, we are working to improve our service; we will consider this item and We will try to correct it.