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Reviews of Selectum Colours Bodrum

5 out of 5
Selectum Colours Bodrum
Asarlik Mevkii Guembet, Bodrum, Mugla

Reviews

7.8

Good

Rating 10 - Excellent. 112 out of 282 reviews" "
Rating 8 - Good. 94 out of 282 reviews" "
Rating 6 - Okay. 31 out of 282 reviews" "
Rating 4 - Poor. 22 out of 282 reviews" "
Rating 2 - Terrible. 23 out of 282 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Zubair

3 Star service in a 5 Star
Initial greeting was excellent with lovely friendly reception staff. Room was below average and in need of a refurbishment but adequate. Really disappointed with the Customer services, especially the Restaurant supervisor who was arrogant and unhelpful and couldn't be bothered to do his job and actually sent us to Guest relations to complain over an issue with allergy related matters. Things got even worse at Guest Relations where the "Assistant Manager" ended up arguing with us over providing soya or Almond milk. They did provide a carton of soya milk after the complaint but his whole attitude was arrogant and unhelpful. Communication was an issue in the hotel as only a handful of staff could speak English. Food was excellent, facilities good. Spa was good and staff friendly. Mini Market in hotel ok and even sold overpriced Electronic cigarettes in their mini market, even though they are ILLEGAL in Turkey 😉 We have travelled to lots of places around the world and stayed in many, many, 5 star hotels. Unfortunately, this hotel is a mere 3 star Hotel pretending to be a 5 Star hotel - mainly due to their customer services and unhelpful management team. I wouldn't be visiting there again, it's nothing more than Average.
Stayed 7 nights in Oct 2023

8/10 Good

Mariya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The dining service was bad. The people at the water sport activities that are part of the hotel tried to trick me of playing 40€ for one hour, but actually allowed me to use the water ski only for 10 min.
Stayed 7 nights in Oct 2023
Response from selectum colours on 31 Oct 2023
Dear Mariya, we are so sorry to hear of the incident you have experienced. Watersports is a 3rd pary provider but nevertheless we informed them that this is not acceptable for our hotel standards and that they need to provide what they promise to our guests. ws team is all warned in order not to have same kind of inconvinience happen again. Thank for very much for your time. It will be a pleasure for us to meet and serve you once more. Have a happy day,

10/10 Excellent

Chioveanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Selectum Colours Bodrum on 4 Oct 2023
Dear Chioveanu, thank you very much for your great rating. WE will keep on working hard to deserve your nice comment. It was a pleasure and will be an honor to welcome you here again. Have a happy day,

10/10 Excellent

Chioveanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from selectum colours on 28 Sept 2023
Dear our guest, thank you very much for your great rating. It was a pleasure and will be an honor to welcome oyu here again. Have a happy day

8/10 Good

Jeffrey, Delray Beach

Stayed 3 nights in Sep 2023
Response from selectum colours on 17 Oct 2023
Dear Jeffrey, thank you very much for your great rating. It was a pleasure and will be an honor to welcome you here again. Have a happy day,

10/10 Excellent

Lema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Aug 2023
Response from selectum colours on 14 Aug 2023
Thank you very much for your great comment. It was a pleasure and will be an honor to welcome you here again. Have a happy day,

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel would recommend it to all
Stayed 3 nights in Aug 2023
Response from selectum colours on 14 Aug 2023
Thank you very much for your great comments. It was a pleasure and will be an honor to welcome you here in our hotel. Have a happy day,

10/10 Excellent

Cihan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023
Response from Selectum Colours Bodrum on 6 Jul 2023
thank you very much for taking time to write your comments about us. It was a pleasure and will be an honor to welcome you here for a memorable Selectum Colours holiday. Have a happy day, Bade

8/10 Good

ghassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the services and the bed was comfortable The food was ok The staff spoke little english
Stayed 3 nights in Aug 2022
Response from Asteria Bodrum Resort on 6 Sept 2022
Dear our guest, thank you very much for your nice comments about us. It will be a pleasure for us to meet and serve you again. Please be assured we will consider your comments regarding our staff's language abilities. Have a great day,

6/10 Okay

Alevtina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were kind of mean unfortunately ( and we should pay more than we expected (
Stayed 10 nights in Aug 2022
Response from Asteria Bodrum Resort on 29 Aug 2022
Dear our guest, we are sorry to hear our staff has not fullfilled your satisfaction. we would like to hear any details regarding our staff in order not to have same kind of inconvinience again. Extra payment was requested as number of people in your reservation was less than your arrival number. price was asked for the person without reservation. We very much appreciate all our guests' comments and would like to mention that we would be grateful to serve you again.

10/10 Excellent

Mahmut

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 3 nights in Jul 2022
Response from Asteria Bodrum Resort on 5 Aug 2022
Thank you very much for your nice rating. It was a pleasure and will be an honor to welcome you here again. Have a happy day

4/10 Poor

Naima

Stayed 3 nights in Jul 2022

10/10 Excellent

Necmettin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jun 2022
Response from Asteria Bodrum Resort on 22 Jun 2022
Değerli misafirimiz Necmettin Bey, güzel değerlendirmeniz için çok teşekkür ederiz. Sizleri tekrar otelimizde ağırlamaktan memnuniyet duyacağız. Saygılarımızla

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Stayed 14 nights in Oct 2021
Response from Asteria Bodrum Resort on 1 Nov 2021
Dear our guest, thank you very much for your great review. It was a pleasure and will be an honor to welcome you here. Kind Regards, Bade Arslan

10/10 Excellent

Orhan Volkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place in terms of cleanliness, the quality of the food, distinct facilities, and amazing view of the sea. There are three things that need to be fixed tho: 1. Water sports without gas should be free as they are in many other resorts. 2. Both elevators should be remodeled. 3. More training should be provided to the personnel. Especially, the security staff only looks at things without doing anything. And some beach staff uses curse words while talking among each other. And finally, some restaurant staff talks behind other guests. All these three show that they need to be seriously trained!
Stayed 12 nights in Oct 2021
Response from Asteria Bodrum Resort on 25 Oct 2021
dear our precious guest, we thank you very much for sparing your time to write your comments about us. please be assured i will pass all your comments to our staff as there is not greater motivation than our guests' reviews. please be assured that we will evaluate your comments about our staff with the highest level of consideration. It was a pleasure to serve you & meet you personally; and will be an honor to welcome you here again. Kind Regards, Bade Arslan

8/10 Good

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Asteria Bodrum Resort on 12 Oct 2021
dear our guest, thabk you very much for your nice rating. It will be a pleasure for us to meet and serve you again. Have a great day,

10/10 Excellent

Imran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, friendly and welcoming staff
Nice customer service, very welcoming and helpful. Excellent location and amenities, so much to do in the resort without going out! Night bar staff are great, thank you for the hospitality.
Stayed 3 nights in Oct 2021
Response from Asteria Bodrum Resort on 9 Oct 2021
Dear Imran, thank you very much for your compliments. ıt was a pleasure and will be an honor to welcome you here again. I will pass all your comment to our staff as there is no greater motivation than our precious guests' comments. Have a great day, Kİnd Regards, Bade

10/10 Excellent

Faramosh

Stayed 1 night in Oct 2021

10/10 Excellent

Gulden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort! I recommend it.
Excellent help at the front desk, checked us in, got our suitcases to the room. Room had a beautiful sea view on the balcony. They had very good all-you-can-eat food, free bar and good help in the restaurant. They served fish, lamb, pide, pizza, and other Turkish food. They had excellent desert table. Beautiful and clean beach and large clean pool. We liked the Turkish folk dances and belly dance entertainment at night. I just wished a little less nationalistic propaganda in an art show like that. I don't think Russian guest appreciated it.
Stayed 2 nights in Oct 2021
Response from Asteria Bodrum Resort on 6 Oct 2021
dear our precious gust, thank you very much for all your great comments about us. I will forward them to all our staff as there is no greater motivation than our guests' valuable reviews. ıt was a pleasure and will be an honor to welcome you here again. Kind Regards, Bade

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent resort!
It reflects exactly what you see and expect from the photos. It is a true 4 star resort, with decent food and service. Great amenities and beachfront location. The rooms are slightly outdated but you don’t spend much time in the room anyways. Beautiful views! Overall great value for your money.
Stayed 4 nights in Aug 2021
Response from Asteria Bodrum Resort on 4 Oct 2021
dear our guest, thank you very much for your great comments, please be assured that we will share your comments with all our staff as there is no greater motivation for us than your satisfaction. It will be an honor to welcome you here again. Kind Regards

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Asteria Bodrum Resort on 4 Oct 2021
thank you for your high ratings. kindest regards

8/10 Good

Hiam

Travelled with group
Liked: Staff & service, amenities
Mosquitoes were a big problem
Stayed 4 nights in Sep 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were happy with the Resort but it need to be more clean and it needs renovation we love the staff they are very friendly but we hope it’s more renovated
Stayed 7 nights in Aug 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback!

8/10 Good

Ruslan

Stayed 4 nights in Aug 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback!

8/10 Good

Racha

Liked: Staff & service, amenities
Stayed 7 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 10 nights in Jul 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was it two star hotel . The rooms are so old and dirty and smelly. I end up finding another hotel and move to another hotel. The food was in terrible quality,I totally wasted my money on this property I am extremely disappointed.
Stayed 4 nights in Jul 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Money value doesnt deserve the location. You pay much with zero service and quality. 1.They gave us other room not the one we choose. 2. Room is not expected very small and old furniture. 3. No tooth brush. 4.no iron. 5.no ironing table. (What a 5 star hotel doesnt have these simple tools) 6. No room slippers. 7. No toilet rob. 8. Food quality in the restaurant is very bad. 9. U pay all inclusive but alot of things u have to pay for it there. 10. Staff is so rude. 11. I asked for a printer to print a paper they said not working. 12. The only good thing was is the pool activities they did (ONLY). I recommend go take apartment and spend the money in the city.
Stayed 8 nights in Jul 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback.

8/10 Good

Muneerah

Travelled with family
Liked: Property conditions & facilities
سيئ وقديم
الفندق اقل من العادي لا يستحق الذهاب مرا اخرى اليه الغرف قديمه المنتجع قديم
Stayed 2 nights in Jul 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
شكرا لك على ملاحظاتك.

2/10 Terrible

Verified traveller

.
Stayed 3 nights in Jul 2021
Response from Asteria Bodrum Resort on 2 Oct 2021
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb resort in a beautiful beach location. Staff couldn’t do enough for us and the few things that weren’t exactly right at the start were corrected quickly. Excellent choice of food in restaurant throughout the day with friendly and helpful staff at hand. All staff, from the very enthusiastic animation team right through to the ones keeping the place clean and tidy, all seemed to be genuinely happy to be there. Only two criticisms, firstly the housekeeping is a bit hit and miss. Secondly the quality of some of the drinks is dubious, especially certain liqueurs, and due to the end of season timing of our visit there were no fresh fruit juices available to make up cocktails etc. I think they could have made a bit more effort in that area although once again the bar staff serving were exceptional, especially the ones in the upstairs bar. Overall, we had a very enjoyable ten days at Asteria and would have no hesitation in recommending to others.
Stayed 11 nights in Oct 2019
Response from Asteria Bodrum Resort on 21 Nov 2019
Thank you for your high score and good reviews.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
views are great, swimming pool nice, rooms needs improving
Stayed 7 nights in Oct 2019
Response from Asteria Bodrum Resort on 21 Nov 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not fault this resort, 5 star holiday from start to finish. Will be going back soon .
Stayed 5 nights in Oct 2019
Response from Asteria Bodrum Resort on 31 Oct 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is excellent , location good . Staff excellent especially guest relations team . Bade oral makes everyone stay here so helpful and goes beyond expectations
Stayed 14 nights in Sep 2019
Response from Asteria Club Belek on 17 Oct 2019
Thank you for your feedback.

4/10 Poor

Abdulaziz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel need renew all facility
The hotel is soo old facilities looks like not renovated from 10 years... Room furniture is in bad condition.. Food quality is avarage to low.. Crew were so nice and kind... They were lovely and you feel fsmily.. Beach also was so nice Party st nights was amazing
Stayed 3 nights in Aug 2019
Response from Asteria Bodrum Resort on 9 Sept 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great..we will come back again soon...
Stayed 5 nights in Jul 2019
Response from Asteria Bodrum Resort on 3 Aug 2019
Thank you for your high score

8/10 Good

NAWAF

Liked: Cleanliness, staff & service
Experience
The air condition in the room was really bad not cold at all even maintenance department checked it . The hotel was so good my family and i enjoyed our stay .It has many entertainments such as alots of pools .The selection of food was absulotely excelent and delecious. I extermly recommend this hotel but the air condition must be fixed or changed.
Stayed 3 nights in Jul 2019
Response from Asteria Club Belek on 23 Jul 2019
Dear Guest ! Thank you for your feedback and motivated reviews. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Assortment of food was fantastic Service was excellent Hotel rooms were clean Beds were not the most comfortable but clean Entertainment was great but would have liked more Turkish music considering we are in Turkey and a little louder music to pump up the scene, however considering that it’s more of a relaxing environment i understand why it wasn’t Overall i would highly highly recommend this hotel for it amenities, price and location
Stayed 4 nights in Jul 2019
Response from Asteria Club Belek on 22 Jul 2019
Thank you for your motivated high score

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What was described on hotels.com wasn’t accurate. Rooms were not nice and clean, location wasn’t good, service was awful, and the staff hardly spoke English.
Stayed 3 nights in Jun 2019
Response from Asteria Bodrum Resort on 23 Jul 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019
Response from Asteria Bodrum Resort on 21 Jul 2019
Thank you for your score

2/10 Terrible

dany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience we had in this resort, it’s not 5 stars at all, rooms look like 1970, too much Mosquito, staff unprofessional and rude, too much noisy, they allow people to swim with their clothes swim dress not obligated I dunno not recommend this resort to anyone
Stayed 4 nights in Jul 2019
Response from Asteria Bodrum Resort on 21 Jul 2019
Thank you for your feedback. We will forward your review to our management team.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from Asteria Bodrum Resort on 21 Jul 2019
Thank you for your High Score

10/10 Excellent

Sachin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice, clean and located in a great area. Its about an hour away from the airport so the distance isnt too bad (and there isnt much traffic on the way) There is a taxi service right outside (although Uber is cheaper and available in Bodrum) The staff itself is one of the best things about this. The entertainment team always have activities in and around the pool area, and they are very friendly. There are several restaurants available, the main buffet one which provides breakfast, lunch and dinner. The others you need to book for dinner. The choices arent vast (and youre out of luck if you are vegetarian). The one issue with the buffet restaurant is that the staff are too quick to remove the signs from the food, even though its still eating time. So if you arrive late, you are guessing what food you are picking (unless one of the other guests help you out). The massage service is good though a bit pricey however they do look to offer deals. But the people going around when youre resting are very pushy trying to make you take up the service. It should be one talk to see if youre interested, if you arent, thats it, move on (I know they are sales people but you dont want to be over bothered when on holiday) The sea is close and the prices for activities (eg boat trip) are well priced. The night activities are fun too. A very nice resort to stay at.
Stayed 6 nights in May 2019
Response from Asteria Bodrum Resort on 7 Jul 2019
Dear Sachin, Thank you for your feedback. Your opinions delivered the related departmans. We will be glad to welcome you back. Kind Regards Bade Arslan Guest Relations Manager Asteria Bodrum Resort

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The location and private beach was good. Food variety was good but quality of food was not good. The rooms needs upgrade. The beds are not comfortable and pillows are the cheap one.The service in the resturants are not good.
Stayed 4 nights in Jun 2019
Response from Asteria Bodrum Resort on 7 Jul 2019
Dear our guest, thank you for your feedback. Your opinions is very important for us. As a hotel, we're working with the best food quality engineers. We delivered your opinions (about rooms uprade and the service in the main restaurant) to the related departmans. King Regards, Bade Arslan Guest Relations Manager Asteria Bodrum Resort

6/10 Okay

Huseyin

Liked: Property conditions & facilities
The rooms need to be renovated
Stayed 2 nights in Jun 2019
Response from Asteria Bodrum Resort on 22 Jun 2019
Dear Huseyin, thank you for taking time to review us. please be assured that your comments will be considered on the highest level as they help us improve our services. ıt will be a pleasure for us to serve you again. Kind Regards, Bade Arslan Guest Relations Manager Asteria Bodrum Resort

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Jun 2019
Response from Asteria Bodrum Resort on 18 Jun 2019
Dear our guest, Thank you for sharing your feedbacks with us. We will be glad to welcome you back in our hotel. We shared your rating also with all related departments of our hotel for motivation. Kind Regards, Bade Arslan Guest Relations Manager Asteria Bodrum Resort

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff doesn’t speak English. Also the service does not set up tables or clean them in the buffet restaurant. I had to get my own water. The place has a lot of potential but they need more employees to accommodate people. The place is too big and too many stairs. The ac barely works. The pool entertainment is poor. Not a 5 star restaurant at all.
Stayed 3 nights in Jun 2019
Response from Asteria Bodrum Resort on 7 Jul 2019
Dear Guest, Thank you for your feedback. We share your opinions with the related departments. About the stairs, because of the Bodrum's natural structure; the ground is not flat and we need to have stairs for usage of guests. Also, we have elevators to get guests; restaurant, poolside, blocks and beachside. Regards Bade Arslan Guest Relations Manager Asteria Bodrum Resort

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Old buildings and furniture but excellent amenities which is more important in a resort. During our stay, we didn't find the staff very friendly and helpful which was a bit disappointing.
Stayed 3 nights in Jun 2019
Response from Asteria Bodrum Resort on 18 Jun 2019
Dear our guest, Thank you for sharing your feedbacks with us. We will be glad to welcome you back in our hotel. We shared your rating and also your comments regarding hotel staff with all related departments of our hotel. Kind Regards, Bade Arslan Guest Relations Manager Asteria Bodrum Resort

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad The staff are very bad and the customer does not respect them, they do not have the room service, the food is bad, the food is dirty, the rooms are dirty, the Wi-Fi is weak and the English is not good.
Stayed 5 nights in Jun 2019
Response from Asteria Bodrum Resort on 7 Jul 2019
Dear our guest, we check your complaints; and we talked with you during your holiday. On our hotel concept, we don't have room service. Also, about the food complain, we can not accept that; because, we're working with best food companies in Turkey. About the wi-fi, we have modems all around the hotel and most of the staff speaks English. Regards Bade Arslan Guest Relations Manager Asteria Bodrum Resort

8/10 Good

Maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Asteria Bodrum Resort on 10 Jun 2019
Dear Maher, Thank you for your feedback. We will be glad to welcome you back! Kind Regards, Bade Arslan Guest Relations Manager Asteria Bodrum Resort