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Overview of Royal Asarlik Beach Hotel & Spa - All Inclusive

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  • Standard Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 Double Sofa Bed
    More details
  • Relax Family Room

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 2 Large Single Sofa Beds
    More details
  • Standard Room, Sea View

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 1 Double Sofa Bed
    More details
  • Relax Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 2 Single Beds OR 1 Double Sofa Bed
    More details
  • Relax Sea View Room

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds OR 1 Double Sofa Bed
    More details
3.5
Good
Rating 5 - Excellent. 29 out of 137 reviews
5 - Excellent 21%
Rating 4 - Good. 57 out of 137 reviews
4 - Good 42%
Rating 3 - Okay. 20 out of 137 reviews
3 - Okay 15%
Rating 2 - Poor. 14 out of 137 reviews
2 - Poor 10%
Rating 1 - Terrible. 17 out of 137 reviews
1 - Terrible 12%

3.3/5

Cleanliness

3.7/5

Staff & service

2.7/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Dear Expedia Customer care team, I don't know where to start with our horrible experience during our 7 day stay at Royal Asarlik Beach Hotel & Spa - All Inclusive in Bodrum Turkey from August 24th to September 1st. (Respective Itineraries: # 7456173968213 & 7456177873203). This vacation supposed to be a reunion of my family members where 10 people wanted to enjoy the re-union in a relaxing atmosphere without any hassles or stress. Unfortunately we ended up going through a nightmare with this hotel which resulted us to cancel the hotel for the second week and made a new hotel reservation in the same area, where at least we can enjoy the rest of the vacation at least for the second week, and were willing to pay more than $2,400 plus transport cost and other terrible experiences, so we can get rid of this horrible hotel. I have listed in the attached PDF 19 different major incidents and issues mostly with the hotel, but also included my experience with your poor customer support. After I created the list, I could not believe that we went through lot of horrible issues and asked my self, how Expedia can rate and list this hotel in their catalog and give them a 5 Stars rating? As a long term Expedia customer I rely on your quality management team and their audits and I was wondering if you have ever conducted an audit with this vendor? Since our first week of our vacation was a total waste of money with no joy, I demand a response from your management team by September 15th 20
Stayed 12 nights in Aug 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
Stayed 6 nights in May 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t stay the hotel and the rooms was very very very dirty and the whole hotel smell like a garbage
Stayed 1 night in Aug 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2019

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