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I was only at the hotel for two days but was very pleased. The hotel staff were were very customer oriented and when I had to cut my visit short, they worked with the travel agency to insure my refund. All in all I wish that I had been able to stay longer.
Don't expect this hotel to be a high end one. With that in mind, you will have a decent sleep, food and relaxing time in Cartagena. I read all the reviews from guests stayed at this hotel, and I was quite worried about what was waiting for me after I made a reservation. First of all, most staff members ...
I was tempted to cancel my reservation after I read the reviews of this hotel.. I had already paid for my reservation and was really upset to learn their no cancellation policy.. and then I was really surprised to find out that Expedia supported and enforced their policy when I called them over the ...
I really had a nice time the hotel was nice and clean and the food was really good to
Friendly environment,clean rooms and i love how closer was from the ocean and ciudad amurallada. Breakfast was great fresh juice coffe etc. Big thanks to angie always very helpful at all times 3 weeks stay not even one problem.
Staff are very courteous, and the food is very good. Reasonable rates and comfortable facilities. Within close range of activities and shopping areas. Will definitely recommend.
Excellent hotel, very clean, close to everything, the staff is very informative and helpful. Breakfast was delicious, tropical food and fruits as well as traditional American breakfast, definitely I will come back again
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