Located directly across from the beach. Staff were pleasant and helpful. We had a junior suite on the 13th floor facing the ocean. Was clean and comfortable with a big comfy bed. Room a bit dated and there was some damage i.e. chain lock ripped from the wall, some cracking in the flooring. Everything worked ok although one of the showers could be tricky. Rooftop pool was nice, clean and service good. Breakfast was included and although we're vegan we were able to eat ok.
Traveller from canada, colombia
Located in Bocagrande, this beachfront hotel is in the entertainment district and within a 10-minute walk of Bocagrande Beach …More
"Hotel centrally located and across from the beach."
Stayed at the Cartagena Plaza hotel for one full week. From the day we arrived, Alfredo at the reception desk took care of us and made us feel welcomed. Everybody was very nice, including Joel Enrique the bellhop, who recommended a few places where to go and visit and also where to go to eat. Breakfastt was included and the food aside from plentiful, it was delicious and a good variety.
The Security guard at the door, Jaime Galvis, was always very helpful and with a friendly smile at all time. Without a doubt, we will return to this hotel. Even the maid, was friendly and courteous. At one time, my wife had dropped something under the bed and the housekeeper retrieved it and left it on the night table. Check in and check out was simple and fast.
We had a good time in Cartagena and the only negative about the city, are the vendors who wanting to sell their wares, at times are a nuisance. There was a tour guide outside the hotel by the name of Victor, who through we booked a couple of tours, was a pleasure to deal with and helped us out all the time. The American dollar goes a long way and the food and drinks were fantastic.
Traveller from Farminhgdale, NY
Located in Bocagrande, this beachfront hotel is in a shopping district and within a 10-minute walk of Bocagrande Beach and …More
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