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Reviews of The Carrington Hotel

3.5 out of 5
The Carrington Hotel
15-47 Katoomba St, Katoomba, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 346 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter, Sydney

Travelled with partner
Liked: Property conditions & facilities
The hotel is a loverly building. The food is average at best. The restaurant bar on the corner of the hotel is poor. The staff make you feel like a problem. The staff in the hotel never smile and never do anything unlesd you ask. The spa suite is nice. The bed comfortable and warm. The spa is old. To be fair it is not expensive but it is not 4 star
Stayed 2 nights in Apr 2024

10/10 Excellent

Talita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, delightful view from our windows out over the valley. Although the bed was a bit soft the room was clean and the bathroom lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Alyse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Carrington is a one-of-a-kind hotel steeped in history and modernized to work well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent Max

Travelled with partner
Liked: Amenities
Tremendous historic atmosphere, beautiful antique furnishings in the common access rooms, stained glass in the corridors and lots of framed Norman Lindsay drawings on the walls.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
A grand olde hotel, exactly what we were looking for. Lots of character and charm. 12 foot ceilings and original wood work with modern comforts.
Stayed 2 nights in Feb 2024

8/10 Good

Darren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Carrington is a lovely old hotel where you step back in history. Much of it seems little changed since it was built!! It has plenty old world charm, remarkable that it has survived as a hotel all this time. Even though it is a bit tatty around the edges. Conveniently located in the centre of Katoomba. Convenient parking in a secure garage.
Stayed 4 nights in Feb 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and very attentive staff. Definitely recommend staying here
Stayed 1 night in Jan 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Charm
Such a beautiful old hotel with wonderful staff in a great convenient location.
Stayed 1 night in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ambience Ambience Ambience. Please keep the old world character of this hotel. It was a real joy to discover the TV behind closed cabinet doors where it stayed. It's location at the top of Katoomba is perfect and adds to its charm and amenity.
Stayed 1 night in Jan 2024

8/10 Good

Carhy

Liked: Cleanliness, staff & service
I liked where I the stayed in the 1880 building.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, beautifully restored, you won’t regret a night or three here!
Stayed 2 nights in Jan 2024

10/10 Excellent

Shannon, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Stayed 2 nights in Dec 2023

10/10 Excellent

Mostafa

Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jean-Paul, L'ORIGNAL

Stayed 2 nights in Dec 2023

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
2 day stay, food was good breakfast fair variety of continental but would have to pay for Al A Carte.jacuzzi bath was wonderful. Limited availability of alcohol at the bar. No where in Australia or New Zealand have slimline tonic water! Minimal variety of gins or glass bowl vessels. Loved the character of the hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Sheelagh

Travelled with partner
Liked: Cleanliness, amenities
Everything was perfect , hotel, food , staff did the extra mileage too .
Stayed 1 night in Nov 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service
As expected - old building, old facilities. We were the "lucky" ones to stay with a roof view...
Stayed 1 night in Nov 2023

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Roberta

Travelled with partner
Liked: Staff & service, property conditions & facilities
liked everything except the no heat in the bathroom!!! bathtub/shower. shower fixture was not very high and it's in this weird tub. we went to scenic world. it is fantastic! we even walked there.
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Stayed 1 night in Nov 2023

4/10 Poor

Alan

Disappointing
Checked in at the Carrington Hotel Katoomba. There is a writers festival on and they have taken over the Hotel (Dining Hall and it would appear orher rooms). Our room has a view of a carpark (think we are in the overflow section). Very disappointed that we were not advised of the restrictions that are in place during the writers festival, would have booked somewhere else if we had known.
View from our room
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Lovely old hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to stay- full of history
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A gem of an historic hotel. Loved the architecture, the style, the creaky staircase, the facilities. One of my all time favourite hotels.
Stayed 1 night in Oct 2023

10/10 Excellent

jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome history on display. Great staff at reception. Very comfortable beds. Continental breakfast very nice. Would happily recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Birgit

Stayed 1 night in Oct 2023

8/10 Good

Rolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel with very helpful staff.
Stayed 1 night in Oct 2023

8/10 Good

Xiaobiao

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and well serviced.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peta-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful old hotel in a breathtaking location. Every detail was superb. The staff and service was exceptional. The included continental breakfast was much more than I expected and filled our tummies before a day of exploring. Super soft bedding and very spacious rooms.
Stayed 2 nights in Sep 2023

6/10 Okay

Sel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Carrington is conveniently located in the centre of Katoomba & makes it easy to access the main shopping area. However, the hotel is past its glory days and is tired & in need of a refresh. The bed was overly soft & the chairs were uncomfortable. Disappointing experience overall.
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Stayed 1 night in Aug 2023

8/10 Good

shaz

Liked: Cleanliness, staff & service
Old world style however furnishings were marked/damaged and outlook presentation was mediocre. Continental breakfast very average. Coffee was offered in a thermos.Only one cheese selection & one meat. No fish.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Jul 2023

10/10 Excellent

simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful character hotel full of history and atmosphere. Excellent location (only a minutes walk to train station and on Main Street with cafes and shops). Stayed in middle of winter and room was spacious and toasty warm. Staff were super friendly and helpful. Will definitely be back to stay!
Stayed 3 nights in Jul 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the Carrington when in Katoomba, so much history, rooms are comfortable & Champagne Charlie’s is a great place to enjoy a red wine in front of the fireplace. My only criticism is that you can’t get anything to eat after 4.30pm and the Grand Dining Restaurant is closed Sunday, Monday & Tuesday.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brett

Stayed 1 night in Jul 2023

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and location at this grand historical hotel! It’s a little ‘tired’ but would definitely recommend for the character and charm!
Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, the staff are very helpful and friendly. Our room was beautiful and very clean. I could not fault our experience. It definitely exceeded our expectations.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service
We have stayed a few Times and are Loyal customers The external areas and front roof areas need maintenance attention
Stayed 1 night in Jun 2023

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, majestic, historical hotel. Great position, easy walk from the train and public transport. Please note the Bamboo Box restaurant across the road has the best Chinese food we've ever had. Lovely, relaxing place to stay.
Stayed 2 nights in Jun 2023