Mountain view

Reviews of YHA Blue Mountains Katoomba

2 out of 5
YHA Blue Mountains Katoomba
207 Katoomba Street, Katoomba, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 191 reviews" "
Rating 8 - Good. 72 out of 191 reviews" "
Rating 6 - Okay. 12 out of 191 reviews" "
Rating 4 - Poor. 1 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great price. Clean room and bathrooms. The kitchen was a little messy in the morning.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big house with facilities inside and outside. Very good place !
Stayed 3 nights in Oct 2023
Response from Lilah on 23 Oct 2023
Dear Guest,Thank you for your kind words about your recent stay with us. We're delighted to hear that you had a positive experience.It's wonderful that you appreciated the facilities both inside and outside our property. We're pleased that you found our place to be very good.We look forward to welcoming you back for another excellent stay in the future.Warm regards,LilahShift ManagerYHA Team

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from isobella on 11 Jul 2023
Hi Yukie, thank you for taking the time to share your feedback! Its great to see that you enjoyed the service our wonderful team provided.Safe travels,Blue Mountains YHA

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Very, very clean. Staff were all helpful and lovely. The building has a few little things that show its age, however you expect that with the age of the building. I felt warm, clean and safe during my stay. Would definitely return.
Stayed 2 nights in Jun 2023
Response from isobella on 11 Jul 2023
Hi Rachel, it always makes us feel good to hear that we have provided a great experience for our guests. We would love to welcome you back to our heritage listed property in the future.Safe travels, Blue Mountains YHA

10/10 Excellent

CLEMENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from isobella on 11 Jul 2023
Hi Clement, we greatly appreciate your awesome review and are glad to hear you had a excellent stay!Blue Mountains YHA

8/10 Good

Gregory

Response from isobella on 11 Jul 2023
Hi Gregory. Thank you for sharing your feedback. We hope to welcome you back to the beautiful Blue Mountains in the future. Sincerely,Bluemountains YHA

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation with a great atmosphere in a great location
Response from isobella on 11 Jul 2023
Hi Gregory, I'm pleased to hear you liked the atmosphere of our heritage listed property. If you're ever travelling to the mountains again, we would love to host you.sincerely Blue Mountains YHA

6/10 Okay

marcus

Stayed 1 night in Jan 2023
Response from isobella on 11 Jul 2023
Hi Marcus. whilst i wish you had a better experience your review will help us to improve the experience for all guests!We hope to welcome you back in the future, Blue Mountains YHA

8/10 Good

Sophia

Response from isobella on 11 Jul 2023
Thank you for taking the time to share your feedback! We are glad you enjoyed your stay and wish you safe travels on your next adventure,Bluemountains YHA

8/10 Good

Kim Foong

Travelled with family
Liked: Cleanliness, staff & service
The establishment needs some updating. Otherwise it’s a nice location to stay in.
Stayed 1 night in Nov 2022
Response from Team at Blue Mountains YHA on 31 Dec 2022
Hi kim! Thank you for your feedback we hope you had a great time and we hope to see you again soon!Warm Regards

8/10 Good

Josep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Susette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that I could book a room with an en-suite. However, I thought it odd, that although a kettle was provided, there were no cups!
Stayed 1 night in Sep 2022

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think maybe having a row of large pots with pencil pines will make an eco friendly wind barrier where people sit outside in winter to enjoy outdoor area during the day. Or bunching up shrubs as a border around the seating can have uplighting as well to be nice to look at at night
Stayed 4 nights in Jun 2022

2/10 Terrible

Swaroopanand

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jude

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay and nice helpful staff
Stayed 1 night in Apr 2022

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve never used a YHA before and thought at 79 we were probably way too old to start. However we were completely wrong it was perfect for our needs, quiet despite having 2 large groups of school children and the staff apologetic for the noise which we only heard when they were arriving at a reasonable time Right next door to an Aldi and on the main street of Katoomba it could not be more convenient. Our ensuite double was clean and comfortable and fully equipped.
Stayed 1 night in Apr 2022

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Apr 2022

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A YHA but fabulous. Location great. Great value and a refreshing change from anonymous hotels. Would have no hesitation to book next time in the Blue Mountains
Stayed 3 nights in Apr 2022

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic property, which is well kept, comfortable and well positioned. Very clean overall. Kitchen organised but with many people using it can get to needing an extra tidy. plenty of fridge space, but only one small freezer, so don't buy a packet of ice creams before checking there's room. Staff very friendly and helpful. Comfortable common areas to sit and read, watch tv, have a chat with other travelers. Needs comfortable, towels of good quality. Lovely outdoor areas to sit in the sun or cool evening air. Very secure. Will stay again and recommend to travelers on a budget.
Stayed 1 night in Dec 2021
Response from Blue Moutains YHA on 18 Jan 2022
Dear Nicole, Thanks for submitting this detailed review of Blue Mountains YHA, this helps us in improving our quality processes. We are so pleased that you enjoyed the cleanliness, historic aspects, safety, staff and the facilities in general. We have taken on board your suggestions for towels and freezer space. We would love to welcome you back again soon! Sincerely, YHA

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic and facilities is good for its purposes Highly recommended
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided everything I needed. Checked in late, receptionist still happy to help me.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night at Katoomba YHA recently & highly recommend it! The staff were friendly, the room & linen clean and tidy. I would highly recommend.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Clean hostel, great heating
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, well located accommodation.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Super convenience to get to anywhere.
Stayed 1 night in May 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean. Large communal space
Great stay. Comfy room with ensuite. The heating worked well, and there was free parking. Easy access to the carpark (once you'd checked in).
Stayed 2 nights in Nov 2020
Response from Kerri on 12 Nov 2020
Hi John , Thank you for the great feedback .We would to have to you stay again when you have time . Have a great day Kerri

10/10 Excellent

MarthaB, Katoomba

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & great spacious rooms. clean facilities & very friendly staff. They were very good with Covid restrictions & regulations
Stayed 1 night in Sep 2020
Response from Kerri on 12 Nov 2020
Hi Martha , Thank you for the great feedback . We would love to have you stay again ,When you have some free time Have a great day Kerri

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and clean and warm hostel in the town centre close to a lot of cafes and restaurant will recommend to friends
Stayed 1 night in Jun 2020

10/10 Excellent

Sunnetta, Portland, Oregon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean rooms, huge kitchen for cooking, storing dry items and refrigerated items. Convenient location to great hikes & view points. Very good system in place for accommodating a lot of people coming and going. Friendly atmosphere.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and functional hostel, comfortable to live in.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access central location. Great value for a family of 5.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

sze wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! Convenient! Clean!
Good location, near bus stop. Very convenience with supermarkets and restaurants all around! I will definite recommend to my fds who will go to Blue Mountain
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The room was clean and warm. The property was well organized and friendly
Stayed 1 night in Jun 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UTA 100 Trip
Great staff, great accommodation!! Met some great mates and new friends!! Awesome experience!
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic staff. Everyone was super helpful, cheerful and professional. The kitchen is well supplied and the common areas are nice and inviting. It’s also a uniquely charming quasi-art deco building. Great location. Aldi next door. Wallies and a bottle shop around the corner. Many and varied restaurants within a few minutes walking. 20 minutes walk to a great hiking trail. If you’ve never been, the Blue Mountains are spectacular! A hiker’s paradise. Many beautiful trails easily accessed.
Stayed 2 nights in Mar 2019

6/10 Okay

PATRICIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean, convenient and affordable Safe and clean, convenient and affordable
Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Recommended
Amazing building and the atmosphere was nice.
Stayed 1 night in Mar 2019

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service
Great location. Lots of common space. Nice courtyard.
Stayed 1 night in Feb 2019

10/10 Excellent

Jennifer, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel
This would have to be one of the best hostels I've ever stayed at. Excellent facilities, clean rooms and very helpful staff. Its just as good for a family or backpacker on a budget. Fully recommend it.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great service great town 5 star We used the yha to launch our canyon trip with Sam It was awesome
Stayed 2 nights in Jan 2019