Ratings based on 427 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with an exceptional staff

Posted 11-Aug-2017
We had a wonderful stay at the Rosewood. The staff made our stay special. They were attentive, courteous, and very warm. The people are what make your stay memorable and the Rosewood certainly delivered!
5 out of 5
Recommended
for Everyone
by A verified traveller from Claremont, Ca

Amazing 10 Day London Stay

Posted 27-Jul-2017
Pros: Perfect location for site seeing, helpful staff and of course Pearl (the Golden Retriever).
Cons: Shower was in the tub with high sides, difficult and slippery to get in and out of....not or seniors.
Location: Walking distance to British Museum, Soho with theatres and shopping.
Wonderful overall service with quiet executive suit. Convenient location. Walked to The Thames, Soho, Convent Garden and St Paul's. Tube on the corner. Never felt unsafe. Cook to order breakfast.
Comment from Hotel Management
01-Aug-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much taking the time to share your valuable feedback following your recent visit to Rosewood London. I was delighted to hear that you enjoyed the convenient location and the service provided by our dedicated associates. I look forward to welcoming you back in the very near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Lauderdale, FL

An Impeccable and Majestic setting in Busy London!

Posted 20-Jul-2017
Pros: The service was just exceptional! Every hotel employee/amabassador truly cared about our needs. The restaurants where all truly excellent.
Cons: Nothing that I can think of.
Location: Hang out at Scarfes Bar which is an exceptional and posh bar! Walk down to China town and have dinner or go have a drink in Soho.
When we arrived at the Majestic gates of the Rosewood hotel where we where greeted by about 5 concierges waiting to open our taxi door and take our luggage. We felt like royalty as we where escorted thru the lobby and taken care of promptly(we where also greeted by the fabulous Ms. Pearl the resident Golden Retriever & hostess). Our check-in was not to be until 3pm and it was 10am and they still accommodated us which we appreciated greatly since we where exhausted! We where quickly escorted to what turned out to be a very comfortable and quiet room during our stay. After some relaxation in the room, we decided to try out the Holborn Dining Room which is a brasserie that is part of the hotel. The mixologist proceeds to make us a delicious tinto sour which became our favorite drink of this particular trip! We also tried out Scarfes bar which is also attached to the hotel and is a very popular & posh London hangout. We frequented both Holborn Dining Room & Scarfes several times during our stay as we just loved the atmosphere and excellent drinks and charcuterie. One of my favorite places within the hotel was the Mirror Room which has the most amazing breakfast and service I think I have ever had. The French Gentleman who took care of us both mornings was superb! I wish I could remember his name. I would advise anyone looking to stay here to google all three restaurants and you will see why they all have excellent reviews. Needless to say we shall return to the Rosewood soon!
Comment from Hotel Management
28-Jul-2017 by Michael Bonsor, Hotel Management
Dear Joe, Thank you very much for sharing your detailed review with us I am particularly glad to see you were able to experience our facilities and the luxury service we provide at Rosewood London. I wanted to express my gratitude for your delightful comments about our comfortable room and excellent dining facilities. I am happy to know we were able to exceed your expectations and make your experience special and unique. I am thrilled to hear that the delicious Tinto sour drink at our Holborn Dining Room Gin Bar was your favourite during your stay and I look forward to welcoming you back in the near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

A gem in London.

Posted 12-Jul-2017
Attentive staff that treat you like royalty. Accomodations are luxurious and the amenities are first class.
Comment from Hotel Management
17-Jul-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you so much for your lovely review. I was delighted to read your comments about our dedicated associates and our well-appointed rooms and amenities. I look forward to welcoming you back very soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from F

Beautiful hotel with wonderful staff

Posted 08-Jul-2017
This hotel is beautiful. We especially enjoyed having a cocktail each evening in the chic Holborn Room. The staff are excellent.
Comment from Hotel Management
17-Jul-2017 by Michael Bonsor, Hotel Management
Dear Anne, Thank very much for the fantastic review and I am thrilled to hear that you enjoyed the delicious cocktails in our Holborn Dining Room. I look forward to welcoming you back very soon to Rosewood London. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 02-Jul-2017
Beautiful, clean, centrally located with attentive staff. Would love to stay again!
Comment from Hotel Management
17-Jul-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you so much for the lovely remarks of our dedicated associates and I do hope that we will have the pleasure in welcoming you back very soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent London choice

Posted 27-Jun-2017
Beautiful hotel, fantastic service, great location. Will definitely stay again if we have the chance.
Comment from Hotel Management
30-Jun-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for your lovely review following your recent visit of Rosewood London. I was delighted to hear that you enjoyed the ideal location and the exceptional service and I do hope that we will have the pleasure in welcoming you back very soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2017
Great hotel I will definitely stay here again! Hotel staff was very friendly and rooms were very nice and clean. Very comfortable beds.
Comment from Hotel Management
01-Jun-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for your sharing your lovely comments about our heavenly beds and our dedicated associates. I look forward to welcoming you back again in the near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Indianapolis

Lovely hotel in West End

Posted 27-May-2017
The Rosewood was one of the most gorgeous hotels we have stayed in...every aspect of our stay was made wonderful by the staff at Rosewood. From arranging transportation from and to the airport, the room, the food, the STAFF, our stay was perfect! Without any sort of hesitation, we will stay here on any future visits! Thanks for helping us make such great memories!
Comment from Hotel Management
26-Jun-2017 by Michael Bonsor, Hotel Management
Dear Julia, Thank you very much for sharing your lovely comments about your airport transfers, the meals you enjoyed in our restaurants and our comfortable rooms. Our dedicated associates and I look forward to welcoming you back on your next visit to London. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Want To Go Back

Posted 23-May-2017
It was a wonderful experience from the moment we arrive to the time we left. The breakfast was great, and was Angelo the best waiter. Close to train station, British Museum and restaurants. Highly recommend this hotel.
Comment from Hotel Management
31-May-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for the lovely posting and for your recommendation of Rosewood London. I was delighted to hear that you enjoyed your experience from beginning to end and our delicious breakfast. I will happily share your kind words with Angelo who looked after you so well. I do hope that we will have the pleasure in welcoming you back again very soon. Warmest regards, Michael Bonsor, Managing Director