Bathroom ceiling tiles were stained and practically falling out. Shower bar and towel bars coming out of walls. Stains in carpet. Air conditioner had terrible musty smell. Room was dark and gloomy. Hallway smelled like mold and feet. Iron was useless and put out an awful burning smell along with brown water or something. Stains all over ironing board. Had to ask for new iron. Some outlets in the room did not function.
Comment from Hotel Management
08-Nov-2016 by krish, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Quality Inn & Suites