Outdoor pool, pool umbrellas, pool loungers

Reviews of PKs Jungle Village - Hostel

2 out of 5
PKs Jungle Village - Hostel
3910 Cape Tribulation Road, Cape Tribulation, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 57 reviews" "
Rating 8 - Good. 24 out of 57 reviews" "
Rating 6 - Okay. 12 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We have been coming to PKs for a few years now. It is safe to say that the area has become a lot busier in these COVID times. Unfortunately - PKs had been closed for a spell and had just re-opened. This meant the pool wasn't finished or usable. They had also got rid of all the plants in that area - which changed the space a lot. I think they were short staffed and needed a new cook when we were there. The new cook didn't seem to be handling things very well. I am sure with time the place will become as good as it was again.
Stayed 3 nights in Jul 2021

2/10 Terrible

Rizalyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

4/10 Poor

lee

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

SIMON

A Slice of the 50's with a 2019 price tag
Facilities Very Basic, a little overpriced for what you get, but really all you need.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Loved this property. Nestled in the rainforest but still had great amenities. Positive, fun vibe. Mix of people including young adults, families, and couples. Great food. Highly recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent accommodation in the Jungle
We stayed in a twin room. It was pretty decent, air con worked well, as did the shower etc. The bar was pretty cool but we ate food elsewhere at Whet down the road which was great.
Stayed 1 night in Apr 2019
Response from Hotel Management on 24 Apr 2019
Thank you for your kind review! We hope you will come visit us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perefect getaway spot, offers good value for money, does have everything you need on the site: kitchen, laundry, bath cabins, bar, etc. Beach is around the corner. Keep coming back every time I'm in Cape Tribulation.
Stayed 2 nights in Dec 2018
Response from Cristie on 23 Jan 2019
Thank you for such a lovely review. Look forward to you staying again with us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stay in the Rainforest
The stay was fine, the shared facilities are more like camping than a hostel but given it is a campsite I’m not surprised. Some staff were friendly, others not so much but it is in a beautiful setting and you are truly in the rainforest
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location. Basic room
Good location to do all activities in Cape Tribulation. You get what they offered on the website. Basic room with ensuite, no free wifi but they offer it in case you want to pay. Good service at check-in and check-out The curtain in the shower was very short, hence the water splashed on the bathroom floor and the towel on the floor got wet. I had grillled barramundi with chips in the resturant for dinner. The fish was not grilled and not tasty.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location. Beware of noise as the walls are thin and it is a backpacker’s.
Stayed 1 night in Jul 2018

6/10 Okay

Olja, Brisbane

Disliked: Property conditions & facilities, room comfort
Great location, needs improvement
We stayed there 5 days. Location was beautiful. Staff was not very helpful as we have just arrived that day and were 10 minutes late for dinner, not realising the cut off time. They did not want to do anything to help us out to get something to eat, even though the kitchen staff were still there. Mattress was fairly hard, room had no basic amenities like kettle or any storage for our clothes. The owner on the other hand was great and very accommodating. Our reservation clerk on the day or arrival was great and moved us to a room where aircon worked properly. One of the staff was very helpful with information on local walks and tracks. Overall, mixed feelings about our stay. In the end we improvised and had great time. Would definitely be back to visit the area.
Stayed 5 nights in Jan 2018
Response from Management on 23 Jan 2018
Thank-You Olja for your response!

10/10 Excellent

melody , cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
It was to stay in this beautiful place, great location and lovely atmosphere! A bit noisy the night if you are tired but everything was perfect
Stayed 1 night in Oct 2017
Response from Cristie on 28 Dec 2017
HI Melody, Thank you for your kind words.

6/10 Okay

Sylvia, Melbourne

Pretty good as far as hostels go
We enjoyed our stay at PKs Jungle Village. The facilities were pretty good and clean as far as hostels go and staff were friendly. Considering that you are in the middle of the forest, the food at the restaurant was good and reasonably priced.
Stayed 2 nights in Oct 2017
Response from cristie on 28 Dec 2017
HI Sylvia, thankyou for your kind words. We have taken on board your suggestions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unenjoyable stay, poor management.
We left early as the management were unprofessional, rude and arguementative. If you want to enjoy your stay in the Daintree I suggest you stay elsewhere.
Stayed 2 nights in Jul 2017
Response from Nat on 30 Apr 2018
Hello there, Sorry for our delayed response. We would like to apologize for your bad experience and let you know that we have changed our management and are very welcoming, cheery and professional. We hope you'll come again to see how we've improved tremendously. Kindly, management

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from Nat on 28 May 2018
Hello there, Would you mind describing to us why you'd rate us a 2 out of 5?! We're very sorry that you did not enjoy your stay at our beautiful property with the best staff. Kindly, Management

4/10 Poor

nick, cairns

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Shabby venue with very poor service. Overpriced. Very basic 'pub' food (poorly made burgers, fish and chips etc). Had to pay extra for wi-fi that didn't reach my room. No option to adjust air-con. Thin walls so kept awake by neighbours' kids. No chair, table or storage in room. For $150 :-(
Response from Nat on 30 Apr 2018
Hello Nick, We're very sad to hear you did not enjoy your stay. We have improved our food but the menu remains the same with burgers, fish and chips, thai curry, thai soup, chili con carne, etc so theres a wide variety of traditional Australian eats with a couple Thai and TexMex options. Our food is extraordinary as we're so lucky to have 3 amazing chefs from Europe with previous experience in two hat fine-dining restaurants. Because of our location in the Daintree rainforest, we must supply our own energy so it is very costly but we are lucky to have wifi to supply to guests for a very small fee. Sadly we do not have the ability to have routers for wifi all over the premises but the wifi reaches the bistro, reception, and cabins around that area. We do have adjustable air-con as well as sturdy walls and storage room. We hope you can give us another try as we'd love to have you see how much we've improved our whole hotel from our service to our comfort. Kindly, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, great atmosphere, lovely food
We spent an enjoyable day exploring the region, walking on the beach nearby, a great place to relax and unwind
Response from The Team at PK's on 21 Jan 2017
Thank you for the review - lovely to hear you enjoyed Cape Trib so much : ) Hope to see you again at PK's!

8/10 Good

denise

Liked: Cleanliness, property conditions & facilities
Jungle hideaway ..mainly backpackers
Young helpful crew crew running what is clearly targeted at backpackers. Good pizza and breakfast. Great small pool and short walk to beautiful beach. Would have liked to have known a 'shared bathroom' is actually a communal shower/toilet block for many of the units.
Response from Nat on 30 Apr 2018
Hi Denise, Thank you for taking the time to review us. We are not only for backpackers but have a large percentage of our guests that are families with young children to adults. We offer ensuite rooms that have their own toilet, shower, etc. Next time is sounds like you would really love our ensuite options. We look forward to your return! Kindly, Management

6/10 Okay

richard

Liked: Property conditions & facilities
Disliked: Room comfort
Much improved since last year
read many bad reviews of new owner. Does not allow you to bring alcohol from outside and will kick you out if caught. Stupid rule since it discourages drinkers. Very few customers at his bar as a result. However, the the owner was not around and the new staff is A++. Especially the girls at the front desk. And I received a free upgrade because my room was not as advertised on my booking. Property well kept and great area for exploring rainforest.
Response from General Manager on 25 Oct 2016
Thank you for taking the time to review your stay. Our no BYO alcohol policy is part of the terms of our liquor licensing agreement as our license covers the whole resort, not just the bar and restaurant area. We do have a bottle shop should you wish to drink by your room instead of in the bar. Thank you for your kind words about our Reception team, we try our best to ensure all guests enjoy their stay. I do apologise once again for the confusion with your room type. I have checked the wording on how the rooms are described so this should prevent future confusion. Hope you enjoyed your visit to Cape Tribulation and we'd love to see you again soon.

6/10 Okay

Well_Travelled, Perth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's been 19 years since I last stayed here
It's been 19 years since I last stayed here so I know it's budget accommodation. I paid for one of there best rooms, so you would think you would get a decent bed and bathroom. The bathroom looks and feels like it has been taken out of a old caravan, the taps dripped and when they got the maintenance man in he managed to break the hot water tap on the sink. The bed was as hard as nails. There are no hooks or anything to hang clothes on, there is no tea or coffee provide. The baby in the room next door woke me up at 2:30am, then the rats in the roof woke me up at 5:30am.
Response from Nat on 30 Apr 2018
Hello there, We are so sad to hear you did not enjoy your stay. I hope you give us another try as we have improved our beds to very comfortable soft beds with lovely soft sheets. We do our best to spread booked rooms away for less noise complaints, and while we do not have rats..we do have birds that sometimes land on the roof or tree branches that make loud noises depending on the wind and rain. There are hangers to hang items in our rooms and we have amazing food thats expanded to include some lovely Thai dishes cooked by highly qualified chefs from Europe with past experience in fine-dining and two hat restaurants. Kindly, Management

8/10 Good

Helen, Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed feelings about PKs
We had a family suite (sleeps 4) with ensuite. The QS bed was so hard, one could have chopped wood on it. I had a very interrupted night's sleep, waking frequently due to discomfort. The single bunk beds were more comfortable, but the ceiling fan was in close proximity to the top bunk and I kept fearing that one of our teenage girls would end up decapitated by it. Happily there was an air conditioner in the room, so I kept turning the ceiling fan off (but someone kept turning it back on). The water pressure in the shower in our ensuite was poor, so we preferred to shower in the communal showers. The bistro was great. I loved the music and atmosphere there at night. Laundry facilities were good. The girls were terrified of the large spiders that had built webs on the outside of a number of buildings and they wanted to leave PKs and Cape Tribulation from the moment they arrived. The paths and thoroughfares were all free of spiders. All sleeping and showering areas were painted white, which was good when concern with spiders was an issue. I loved the rainforest grounds. It was truly a stay in the jungle.
Response from Nat on 30 Apr 2018
Thank you for your great review! We are so sorry you did not sleep well in our beds. We hope you'll return to see us in the rainforest and see that our beds are comfortable and plush. Kindly, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

John, Cairns

Disliked: Property conditions & facilities, room comfort
Overpriced tiny family room with little facilities
Paid $180 for a tiny family room with rock hard mattresses and little facilities. Would expect this sort of accomodation if I was working on a cattle station. Too many rules and regulations in the resort.
Response from Nat on 30 Apr 2018
Hi John, We're very sad to hear you did not enjoy anything besides our amazing location and bar. We have much better pricing as well as comfortable beds and bedding. We do not have any rules that go beyond normal hotel rules so we hope you will give us a reconcideration. We would love to see you again. Kindly, Management

8/10 Good

Margot

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
You get what you pay for - but great location!
Great location, great price... however budget means budget - the mattresses hurt! The milk is full cream UHT (so be prepared) and sadly they run electricity on generators so on our final night at PK's Bar when we were really enjoying ourselves, they closed at 9:30pm because it wasn't worth staying open
Response from Nat on 30 Apr 2018
Thank you for your great review! We're sorry you did not sleep well but we have better mattresses now with super soft bedding. We also have soy milk for all our vegan and healthy guests! Also, some nights our bar is open a bit past midnight. We hope to see you again. Kindly, Management.

2/10 Terrible

Stuart, Cairns

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dismal !!!!
This would have to be the worst experience I have encountered in my life. Treated like a 3rd class citizen from the beginning. This trip was for a 30th birthday. Told my personal alcohol wasn't permitted in my room and I had to leave it behind, on arrival no mention from either party to this rule. The room was backed on to another room which on night one had small children, whom then vacated and night two the staff put another group with small children. This was a Friday/Saturday night I add. The Friday night we were told by management we were not to make any noise at all from 10pm and on Saturday this was the case from 9pm. We were told no music was permitted in our room even though across the road some 10 meters campers were allowed music. This irked me as I have brought my own system up for the occasion which was rendered pointless. The food was embarrassing, paper thin attempted T-bone missing the T, simply became a piece of meat with a bone on the end. Ordered sauce, none arrived when questioned the waitress didn't charge for it and it would have been a 5 minute wait so no point...
Response from Nat on 1 May 2018
Hi Stuart, We are shocked to read you review. We would love to have you come back during our peak season (May to October) and see how lively and fun this place is. We must be honest and explain if you have a budget room there is not guarantee of who will be rooming with you but we have plenty of private rooms where you can enjoy your music at a reasonable level. We also pride ourselves in our food with our amazing chefs from Europe with previous fine-dining and two hat experience. We recommend you give our curry a try or the schnitzel that seem to be staff favorites. We hope you can come back and improve our review. We look forward to the opportunity. Kindly, Management

6/10 Okay

jen, perth

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Potentially a great place in a beautiful location
We enjoyed our stay in such a beautiful part of the world. The room was large and comfortable. The hotel facilities for cooking are poor though and not really clean. The shared bathrooms could use a good clean too. Staff was generally friendly but maybe a tad more interested in traveling then working. The restaurant and bar area is good though.
Response from Nat on 1 May 2018
Hi Jen, Thank you for taking the time to review us. We have daily cleaning on the kitchen and showers and we would love for you to come back and see how much we've improved. We also have lovely hard working staff. We hope to see you again so we can receive a deserving review score. Kindly, Management

8/10 Good

Art Of Travel, Cape Tribulation

Liked: Cleanliness, staff & service, property conditions & facilities
2 adult and 3 children in a 7 person dorm
We booked the entire dorm for $95. Dorm was acceptable, basic top and bottom sheet + pillow.... but no mossie screens on lift up wooden window screens..... short walk to pretty beach. Shared showers and kitchen acceptable. :-) Staff surprised me...We were disappointed as we missed out of a Reef Trip but Tash from reception was so professional and surprisingly she called me the next day to tell me places had become available. Pity I was back in Cairns by then... but BZ Tash and PK's.... even got to see a cassowary and a 4m croc in the wild... AUSTRALIA THE LUCKY COUNTRY.... loving the ART OF TRAVEL
Response from Nat on 1 May 2018
Thank you for your lovely review. We hope to see you back again with the family! Kindly, Management

6/10 Okay

Sesh, Cairns

Liked: Cleanliness
Disliked: Room comfort
BEDS VERY UNCOMFORTABLE
Short overnight stay Room was clean - no jug for boiling up a cuppa! Kitchen facilities closed at 9pm- disappointing
Response from The Team at PK's on 1 May 2018
Hi Sesh, We are glad you had a great time but sorry you did not sleep well. We hope you can improve your review when you return and find that our beds are now very comfortable. Kindly, Managment

10/10 Excellent

Andrea, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful setting and location!

10/10 Excellent

Sam, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: A steal; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Marian, Australia - VIC - Ballarat

Liked: Cleanliness, staff & service
Facilities: Unpretentious; Value: Reasonable; Service: Very helpful; Cleanliness: Pleasant;

6/10 Okay

Dara, Australia - NSW - Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired;

8/10 Good

Kieran, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Basic, Everyday; Value: Over-priced; Service: Good; Cleanliness: Clean;

10/10 Excellent

Robert, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Would stay here again without question.

10/10 Excellent

Robert, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Xiaohong

Liked: Cleanliness

4/10 Poor

HELEN, Australia - NT - Darwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Run-down, Horrible, Bare minimum; Value: Exorbitant, Rip-off, Unreasonable; Service: Sloppy; Cleanliness: Filthy, Smelly, Grubby; Never again

10/10 Excellent

Angela, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Rooms basic but clean ; Service: Remarkable; Cleanliness: Spotless; Beautiful spot!

10/10 Excellent

Andrew, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Bargain; Service: Friendly; Cleanliness: Spotless;

8/10 Good

Emma, Australia - TAS - Hobart

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Over-priced; Service: Friendly; a great central place to cape trib. private rooms were far too expensive for what they were though.

10/10 Excellent

David, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dean

Liked: Cleanliness, staff & service

10/10 Excellent

Jessica, Australia - WA - Regional WA

Liked: Staff & service
Facilities: Basic; I have stayed there twice now, would stay again

8/10 Good

Andrew, Australia - NSW - Sydney

Liked: Staff & service
Facilities: Basic; Value: Inexpensive; Service: Friendly; Cleanliness: Tidy, Clean; It's the end of the road but PK's delivered a good nights sleep

8/10 Good

Scott, Australia - QLD - Cairns

Disliked: Cleanliness
Facilities: Basic; Value: A steal; Service: Basic; Cleanliness: Poor;