Restaurant

Reviews of Campanile Hotel Zwolle

3 out of 5
Campanile Hotel Zwolle
Schuttevaerkade 40, Zwolle

Reviews

6.8
Rating 10 - Excellent. 70 out of 723 reviews" "
Rating 8 - Good. 300 out of 723 reviews" "
Rating 6 - Okay. 231 out of 723 reviews" "
Rating 4 - Poor. 81 out of 723 reviews" "
Rating 2 - Terrible. 41 out of 723 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Murray

Business traveller
I booked the property because it had a restaurant, when I arrived at 14:00 I asked when it was open, I was told after 17:00.So I waited until 18:00 to come down for a meal only to be told it was reservations only( which I was not told)I waited in the bar joining the restaurant until the first customers started arriving.Two and a half hours, I could of been fed ten times over, I was told just eat deliver there woooohooo, went to bed hungry, woke up for a shower,well a drip more than shower, was sooo angry with stay
Stayed 1 night in Jan 2024
Response from Daniel on 3 Feb 2024
Dear,Thank you for taking the time to share your feedback with us.I am sorry that your stay was not as you expected. There must have been a miscommunication and my apologies for this inconvenience.Sincerly Yours,Daniel

8/10 Good

JD

Liked: Cleanliness, staff & service
Nice stay
Enjoyed the stay. All the staff were lovely. Room was straightforward, spacious and functional. Beer/wine/snacks available - which was great.
Stayed 1 night in Dec 2023
Response from Vincent on 21 Jan 2024
Dear, Thank you very much for taking the time to share your feedback with us. We will discuss your feedback intern with the team. Sincerly Yours, Vincent

8/10 Good

Aukje

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Vincent on 21 Jan 2024
Dear, Thank you very much for taking the time to share your feedback with us. We will discuss your feedback intern with the team. Sincerly Yours, Vincent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Zwolle visit
The cleanliness of this hotel was good and the staff were kind and helpful. This hotel is of a certain age and needs updating especially where decoration and carpets are concerned. Some corridor carpets had bare areas and also paint was peeling on doors and door frames.
Stayed 2 nights in Sep 2023
Response from Vincent on 20 Sept 2023
Dear,Thanx u very much for sharing your feedback with us.We will discuss your feedback within the team.We are on the list for a renovation.We hope to see you again.Sincerely yours,Vincent

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Daniel on 12 Sept 2023
Dear,Thank you for taking the time to share your feedback with us.Sincerly Yours,Daniel

6/10 Okay

Jill

Liked: Room comfort
Stayed 2 nights in Jul 2023
Response from Daniel on 9 Aug 2023
Geachte,Hartelijk dank voor het nemen van de tijd om uw feedback met ons te delen.Met gastvrije groet,Daniel

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
This location was good value for cost. The rooms are small but the breakfast was good and the staff were very helpful.
Stayed 1 night in Jul 2023
Response from Campanile Zwolle on 27 Jul 2023
thank you very much for your comment we are pleased that your stay was oke

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Basic hotel
Friendly staff, decent breakfast and great central location. The hotel generally was fine, covers basic needs. However, noisy with traffic outside and the rooms were very warm at night in the summer. The decor in rooms could do with a refresh
Stayed 1 night in Jun 2023
Response from Daniel on 13 Jul 2023
Dear,Thank you for taking the time to share your feedback with us.I am glad to hear the staff was good and that you enjoyed our breakfast and location.We will discuss your feedback with the team.Kind Regards,Daniel

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Does everything expected and does them well
A basic hotel at a basic price made good by the friendly and helpful staff. It makes a great base within walking distance of the city centre and it simply provides everything expected from this type of hotel. I would not hesitate to stay here again on my next visit.
Stayed 6 nights in Jun 2023
Response from Daniel on 13 Jul 2023
Dear,Thank you for taking the time to share your feedback with us.Thank you so much for your kind words about the hotel. I hope we can welcome you again soon:)Sincerly Yours,Daniel

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
The location was ok. Room very spacious. And clean. Internet good enough. And coffee in the room. Staff very service minded. Matras was to soft/ not orthopedic. Time to upgrade the room (wash basin was cracked, among others).
Stayed 1 night in Jun 2023
Response from Daniel on 13 Jul 2023
Dear,Thamnk you for taking the time to share your feedback with us.I am glad to hear that you enjoyed our stay with us.I hope we can welcome you again soon:)Sincerly Yours,Daniel

8/10 Good

Abdullatif

Travelled with partner
Liked: Staff & service
Great location with a great staff but the rooms are in desperate need for renovation.
Stayed 2 nights in May 2023

6/10 Okay

Bill

Disliked: Cleanliness, amenities, property conditions & facilities
Shower changes from cold to scalding hot in an instant. Beautiful roof top windows that they do not clean
Stayed 2 nights in Apr 2023

6/10 Okay

Cole

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 4 nights in Apr 2023

2/10 Terrible

Benislav

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
We enjoyed being able to walk. The hotel rooms need a little help. Some confusion at check in.
Stayed 2 nights in Jul 2022
Response from Team Campanile on 30 Oct 2022
hank you for posting your review.Our apologies regarding the confusion at check-in.We are aware that the rooms could use a refresh and hope to do so soon.Glad you found the location pleasant.We hope to welcome you again soon in our hotel.With hospitable regards,Team Campanile

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
I don't think a lot changed here since the 80's. Having said that; the bed was very good. Everything works, so no surprises. The only thing that scares me though is the floor/carpet. Although it was properly vacuumed it just doens't look good. Overall; good night sleep after a great concert in Hedon. Perfect for this.
Stayed 1 night in Oct 2022
Response from Team Campanile on 30 Oct 2022
Thank you for posting your review.We are aware that the rooms could use a refresh and hope to do so soon.Glad to hear you had a nice evening.We hope to welcome you again soon in our hotel.With hospitable regards,Team Campanile

4/10 Poor

Jeannette

Stayed 2 nights in Jul 2022

6/10 Okay

Francisco J

Travelled with family
Stayed 2 nights in Jul 2022

2/10 Terrible

yakup

Disliked: Staff & service, amenities, property conditions & facilities
We did not like about climate no clima..and no information whats free or not..we paid money for water but once..so we did not understand water is free or not.....i want you to inform me as soon as possible...they decieved us for such a smal money??? İf it is....not nice at all..and never staying at this hotel...i will complain also on google and everywhere possible
Stayed 1 night in Jul 2022

6/10 Okay

Mahmoud

Stayed 1 night in Jul 2022

10/10 Excellent

Matthew

Stayed 1 night in Jun 2022

6/10 Okay

Dawn, Vancouver

Stayed 1 night in Jun 2022

4/10 Poor

Lennart

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Anne on 27 Apr 2022
Dear Lennart, Thank you for taking the time to share your feedback with us. I wish you had a better stay. Kind regards

10/10 Excellent

Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food & service was great. The staff is a credit to the organization.
Stayed 7 nights in Sep 2021
Response from Anne on 29 Oct 2021
Dear Irving, Thank you very much for your review. We are very glad to hear that you enjoyed your stay. We would like to welcome you soon again. Kind regards, Anne Campanile Zwolle

6/10 Okay

Tripti Rajiv

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Anne on 29 Oct 2021
Dear Tripti Rajiv, Thank you very much for sharing your review. We are glad to see that you enjoyed your stay. Kind regards, Anne Campanile Zwolle

2/10 Terrible

Jaap

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Basic accommodation but comfortable
Due to COVID-19 received very minimal service which was expected. Room was fairly clean and had all the basics. Comfortable for one night
Stayed 1 night in May 2020
Response from Anne on 29 Oct 2021
Geachte gast, Hartelijk dank voor het delen van uw feedback. Met gastvrije groet, Anne Campanile Zwolle

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
On the website it says free parking but they only have 18 parkingplaces for 70 rooms... No parkingsspace for most guests so the website is misleading! When I complained about this to the frontdesk manager he rudely said I should not complain since Ipaid the cheap expedia price!
Stayed 1 night in Jan 2020
Response from Campanile Zwolle on 22 Jan 2020
Dear Guest, Thank you for taking the time to share your feedback. The websites are speaking about limited parkingplaces.... Our apologizes for the front desk managers words.. This is not the way we used to work. Kind regards, Team Campanile Zwolle

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I found the hotel and room fine. I found one particular member of staff quite abrup.
Stayed 3 nights in Nov 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Ok
The food and service was good however the rooms were very tired in appearance and had some rough edges like small holes in walls.
Stayed 2 nights in Oct 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
It's a budget hotel. If you expect anything more, you'll be disappointed.
Stayed 5 nights in Aug 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

6/10 Okay

Verified traveller

Very frustrating that they couldn't get the card reader to work like it's supposed to and every day I had to go to the front desk and get it reprogrammed before I could get in my room!!! Also absolutely ridiculous that I couldn't borrow a fork and knife from the restaurant. I was a guest after all.
Stayed 6 nights in Jun 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had easy parking right next to the centre of the city
Stayed 1 night in May 2019
Response from zwolle on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation .. well located.. good value.. great service.
Stayed 2 nights in May 2019
Response from z on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from z on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break zwolle
we have stayed here a few times,and always find the service and condition great value for money
Stayed 3 nights in May 2019
Response from z on 22 Jan 2020
Geachte gast, Hartelijk dank voor uw review. Wij bespreken alle reviews met ons team om de service en kwaliteiten te verbeteren. Wij hopen u graag nog eens te mogen begroeten in het hotel. Met gastvrije groet, Team Campanile Zwolle

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!
Stayed 1 night in Apr 2019
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Nice clean room. Close to shops and sights.
Stayed 5 nights in Jan 2019
Response from TVD on 17 Feb 2019
Dear Mr/Ms, Thank you for leaving a review. We are happy your stay with us was good. We hope to see you back again. Kind regards, Tim van Deventer Hotel Campanile Zwolle

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

6/10 Okay

Verified traveller

Campanile Hotel is on a short distantie to the center of Zwolle. The staf are kind. The rooms are complete.
Stayed 1 night in Oct 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient for town centre.
Free parking, adequate room and facilities. Friendly staff, hotel a bit tired now with little appearing to have changed in 10 years.
Stayed 2 nights in Sep 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
It was overall very bad. The lady at reception was so arrogant. There was no fan even after asking she said we don't have....it was pathetic
Stayed 1 night in Sep 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

6/10 Okay

Beatrice

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service, no AC could have been a problem
Stayed 1 night in Jun 2018
Response from z on 22 Jan 2020
Dear guest, Thank you for your review. This review helps us to improve our services and qualities. We hope to welcome you again soon. Kind regards, Team Campanile Zwolle

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the Dutch TT
Great location, close to the town centre and the motorway. Perfect for our trip to Assen. Friendly and attentive staff, nice room, very good breakfast.
Stayed 2 nights in Jun 2018
Response from reception on 5 Jul 2018
Dear Guest, thank you for your review. We hope to welcome you again. Best regards, Team Campanile Zwolle

8/10 Good

Omara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Visit
The front desk staffs were friendly and very helpful, the room cleaners worked very hard and efficiently. The hotel was very clean, very close to the center, my only complaint is: the room was smaller then what I’m used to but very functional.
Stayed 6 nights in Jun 2018
Response from reception on 5 Jul 2018
Dear Guest, thank you for your review. We hope to welcome you again in our hotel. Best regards, Team Campanile Zwolle