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Reviews of Murrayshall Country Estate

4 out of 5
Murrayshall Country Estate
Murrayshall Road, Scone, Perth, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 175 out of 285 reviews" "
Rating 8 - Good. 82 out of 285 reviews" "
Rating 6 - Okay. 19 out of 285 reviews" "
Rating 4 - Poor. 6 out of 285 reviews" "
Rating 2 - Terrible. 3 out of 285 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Quick to fix a problem with our room..only suggest to have an online booking available for the spa, as I kept getting different answers each day about availability at front desk Also, afternoon tea is shown to be served daily 12 to 4pm but we were not told it must be by reservation only. Beautiful property, food fine , husband loved the golfing!

8/10 Good

David, Isle of Skye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We got engaged here in 2018 so it was really nice to return and see that it had gotten even better. Staff were lovely and gave our dog a bed and overnight treat bag including a bowl and ball to keep. Room service was great but the breakfast was the showstopper, it was delicious. Cannot wait for to stay again one day soon
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family
Great hotel with lovely food, spa and golf
Stayed 1 night in Feb 2024

6/10 Okay

Mark James

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room had no hot water and staff did not offer a discount for the trouble. Apart from this stay was overall good.

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Isuru Dilanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staffing...
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & tranquil location!
Stayed 1 night in Nov 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property but expensive once you are there
Generally an excellent property and the underlying b&b rate very reasonable for the level of comfort. Food and drinks were also good but generally overpriced and then a compulsory 10% service charge on already inflated prices means eating and drinking at the property will be very expensive. Although booked through hotels.com on a pay at the property the full amount plus a pre booked massage was deducted 2 days before arriving causing me some concern and confusion resulting in a 45 min investigation with help line at hotels.com.
Stayed 2 nights in Nov 2023

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor response.
Great place to stay. Unfortunate power cut overnight no fault of the hotel however the response to the event was beyond poor no welfare checks met with poor response from staff in the reception at breakfast -!! Email response to our complaint was severely lacking .
Stayed 2 nights in Sep 2023
Response from Front of house manager on 10 Nov 2023
Good afternoon Andrew, Thank you for your feed back. I will just advise that all guests were notified via reception staff or restaurant staff. your complaint was dealt with on the morning the power cut.

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
Cold and the room had to heating.
Stayed 1 night in Oct 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Dear Richard We are sorry to hear this, and that it affected your stay. Your feedback is important to help us keep making improvements. And hope you may consider coming back to us in the future.

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great stay, great hotel, great staff. Was originally only meant to be staying one night but liked this hotel so much had an extra night.
Stayed 1 night in Oct 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for your feedback it helps us to keep improving our standards of service. We are thrilled that you chose to extend your stay with us, and hope to see you again soon.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon welcomed us and gave us a beautiful room. Amazing grounds, lovely room and exceptional staff.
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for your feedback, and kind comments. We hope to see you again.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in one of the Fairway suites away from the main hotel building, it was extremely comfortable with a separate seating area it was nice having our own little "house" to come back to. The food in the restaurant was excellent and the staff very pleasant and attentive. Great place to stay even if you aren't a golfer!
Stayed 1 night in Sep 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for your feedback it is important to us as it helps us keep making improvements, we are thrilled that you enjoyed the Fairway suite. And hope you would choose to come to us again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable staff with friends. The room was beautiful and staff were friendly and helpful.
Stayed 1 night in Oct 2023
Response from Shannon Reception Manager on 23 Oct 2023
Your feedback is important to us, we are glad to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Varda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Sep 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Our guests feedback is important to us, Thankyou. We are glad to hear you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

Claire

Stayed 1 night in Sep 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for your review.

10/10 Excellent

Gregory, Carefree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly a special place if you seek luxurious accommodation in a secluded, beautiful country estate with breathtaking views, yet minutes from central Perth, near Scone Palace and convenient to points North. This beautiful, inviting house is exceptionally maintained and offers a complete range of amenities, a spa, golf course and driving range. The bed and bedding are among the finest I've experienced. The staff are first class and make one feel at home. There are two restaurants, one international class gourmet cuisine and the other a casual setting offering steaks, burgers, and lighter fare. I was only able to stay one night and enjoyed a delicious dinner of grilled hake, potatoes, a portobello mushroom and grilled tomato, accompanied by a nice glass of Italian Rose. There's a wonderfully comfortable lounge/bar and quiet library for reading and relaxing. My only regret is that I wasn't able to enjoy the experience longer!
Stayed 1 night in Sep 2023
Response from Shannon Reception Manager on 23 Oct 2023
Thankyou for your wonderful feedback. We are thrilled to hear how much you enjoyed your stay. And hope to welcome you back to Murrayshall in the future.

10/10 Excellent

Shandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel grounds are amazing. Terrific views from the patio and a lovely walks around the grounds. Overall, the service was good with the exception of dinner in the bar where the wait staff may have been new or inexperienced. Breakfast made up for that and I would return again.
Stayed 1 night in Sep 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for your feedback it is important to us it helps us keep improving our standards of service, We are sorry that you was let down through your stay. And hope to ensure that is does not happen again.

10/10 Excellent

hayden

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location with beautiful spacious rooms. The service was outstanding. Breakfast was excellent and the croissants and pastries freshly made. The grounds are beautifully kept and the overall feel is magical. My only twon minor constructive criticisms: Elevator-style piped music cheapened the dining experience slightly (personally I prefer silence to piped music) and the coffee could have been better quality. But, on balance, still 5 stars from me, I'll definitely be going back. T
Stayed 1 night in Aug 2023
Response from Shannon Stewart- Reception Manager on 23 Oct 2023
Thankyou for the 5 stars, we appreciate it. Our guest feedback is important to us as it helps us to improve our standards for the future. We hope to welcome you back to Murrayshall again.

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Really nice room, comfortable bed (medium firm). I didn’t eat at the restaurant as only fine dining was available in the evening. Lovely countryside.
Stayed 1 night in Aug 2023
Response from Reservations on 22 Aug 2023
Thank you for a lovely review.

10/10 Excellent

Grant

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with great service. We booked last minute as our other accommodation wasn't suitable. The hotel is very dog friendly allowing dogs in the cairns restaurant and gave us a little doggie bag on arrival. We had one of the lodges outside the hotel (as we had a dog) which was lovely. Large superking bed that was very comfortable, big bathroom with bath and shower and seating area with a sofabed (that was used for our daughter). The room was clean and very comfortable, just lacking a fridge. The staff were amazing and very accommodating, from getting us milk late at night to giving the dog treats they were very attentive. Special thanks to Isabel, Danny, Jason and Elodi who looked after us so well. The hotel is situated on a golf course where you are able to walk your dog, wildlife is everywhere and we saw deer and rabbits every time we were out. Highly recommended and would definitely book again.
Stayed 1 night in Jul 2023
Response from Casey on 13 Aug 2023
Thank you such an amazing review. we look forward to your return.

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Beautiful and quiet. Some of the best views around!
Response from Casey on 13 Aug 2023
Thank you for your review.

8/10 Good

Nicola

Stayed 2 nights in Jun 2023
Response from Reservations on 14 Aug 2023
Thank you for your review

10/10 Excellent

Hilda

Stayed 2 nights in Jun 2023

8/10 Good

Paul

Stayed 1 night in May 2023

4/10 Poor

john

Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay , friendly helpful staff
Stayed 1 night in May 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed 1 night in May 2023

10/10 Excellent

gregor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, accommodation, food and staff. Golf great too. I recommend
Stayed 2 nights in May 2023

10/10 Excellent

Sharra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and the staff we had was amazing! Definitely recommended
Stayed 1 night in May 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very last-minute choice after a disastrous attempt to stay elsewhere in Perth. Due to a large wedding party, the hotel and restaurants at Murrayshall were largely full, but they were nevertheless gracious in accommodating us in a suite in one of their outlying buildings. Large, beautifully appointed, extremely comfortable in every regard with a wonderfully deep soaking tub, and to top it off, they offered room service. After our earlier misadventure, this was heaven. Highly recommended.
Response from Reservations on 13 May 2023
Thankyou for your Wonderful review we look forward to your return.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
very nice hotel, great golf course, food very good if you like al a carte, i'd prefer more traditional pub grub, they have a bar menu but only open thursday to sunday i think, would definitely stay here again.
Stayed 1 night in May 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

8/10 Good

T J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but I wouldn’t dine here again
Reception staff were very helpful, room in one of the Fairway Villas was spacious and comfortable. The restaurant was disappointing - menu options were a little strange and the food was not particularly good, and we were kept waiting for our pre-dinner drinks in the bar.
Stayed 2 nights in Apr 2023
Response from Reservations on 13 May 2023
Thankyou for your Wonderful review we look forward to your return!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from a very unique hotel.
Stayed 3 nights in Apr 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Paul

Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

JACKIE

Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Sandra

Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Susan

Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

8/10 Good

Adrian

Stayed 1 night in Mar 2023
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

8/10 Good

Fiona

Stayed 1 night in Feb 2023
Response from Casey on 2 Mar 2023
Thank you for your review we look forward to seeing you again in the future.

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Casey on 2 Mar 2023
Thank you for your review we look forward to seeing you again in the future.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Casey on 2 Mar 2023
Thank you for your review we look forward to seeing you again in the future.

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Casey on 2 Mar 2023
Thank you for your review we look forward to seeing you again in the future.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Casey on 2 Mar 2023
Thank you for your review we look forward to seeing you again in the future.

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Dec 2022
Response from Reservations on 13 May 2023
Thankyou for your review we look forward to your return.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend away.
Enjoyable one night stay! Lovely room, grounds abd lounges.
Stayed 1 night in Nov 2022
Response from Rebecca on 10 Dec 2022
We are very glad to hear that you enjoyed your stay!