"Hello ;)
We stay at Newtown Park Hotel from 15/07 to 20/07 of 2026.
Family of 4. First time here. I work in retail so I know how important good first impression, customer service, etc... are.
I could drop a long review sentences, but I decided to go point by point, short and sharp ;)
1. Main gate, car park, front of the hotel - very good.
2. Lobby - very good.
3. Front desk (staff appearance /customer service/general information/etc...) - very good.
4. Lifts (x2) - good (bit small for family of 4 with bags, but we gained more steps, by using the stairs ;) )
5. Outside areas of stairs, our room, etc... - cleanliness, safety, accessibility, etc... - very good.
6. Room (two single, one double, bathroom) - You should work on bathroom air vents (not working) and maybe extra cooling fans in current hot weather condition, but overall very good.
7. Room service - very good.
8. All kind of staff appearance/customer service/etc... - excellent. I would love to go by names you were all amazing.
9. Food (breakfast, lunch, supper, snacks, etc...) - very good/tasty. "Liquid Bar food" too ;)
10. General toilets/cleanliness/presentation/accessibility/you name it - very good.
11. Swimming pool/changing rooms/showers/sauna - very good.
12. As a father I also recommend this place for families with infants/babies/etc... too.
I suppose that's everything. Thank you to all staff for amazing off time and your daily hard work :) !! /Lukasz with family."