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"The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows. Some areas could use a bit of paint to rejuvenate them. Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill."

"Varied choice for breakfast, although hot food was cheap, overcooked and cold on the servery. Rooms were dated and unclean, sleeping on a park bench would have been more comfortable than the bed provided! We arrived late (after 10pm) had to pay for 24 hour parking permit, not listed as a requirment and when asked if we could stay past the 10am check out was told could be arranged at £15 per hour for up to 2 hours! Ammenities such as the pool, sauna, etc were actually closed, (opening hours are between 9am -3pm!) Hotel is in dire need of some maintenance, a lick of paint would do wonders! The old woman on reception was rude and arrogant especially when asking about staying later, but when I pointed out the data breach, giving me a door card in a stapled envelope showing details of a previous guest (name, telephone no, address, email, etc) she wasnt bothered! Shall not be back, ever. My advice, find a better hotel or guest house, nothing grand about this hotel"