Front of property

Reviews of Viking Hotel

2 out of 5
Viking Hotel
479 South Promenade, Blackpool, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 429 reviews" "
Rating 8 - Good. 160 out of 429 reviews" "
Rating 6 - Okay. 35 out of 429 reviews" "
Rating 4 - Poor. 8 out of 429 reviews" "
Rating 2 - Terrible. 6 out of 429 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best hotel I have ever stayed in the breakfast was beautiful the staff were the friendliest I have ever come across the evening meal was outstanding the starters main and dessert I could not fault me and my partner will 100% stay here again
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynn

Stayed 5 nights in Aug 2023

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
The nightlife at the Viking has always been O.K. The staff are very polite and helpful, the food is good, but the decor, especially in the rooms is very dated, also the lifts are tiny. and the car park gets full quickly.Overall I would give the Viking Hotel 7 out of 10.
Stayed 1 night in Sep 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the cabaret bar although it needs an uplift and lighter brighter decor and better lighting, acts are fantastic, no need to venture out if you don’t want as all you need is there.
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average
Didn’t like the self service aspect.much better pre Covid.missed Buddy but understand he is entitled to a holiday stand in Terrycota brilliant. Nothing to do with choice but sad to see how run down Blackpool front has become
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
I didnt realise there was cabaret as well. Amazing!
Stayed 2 nights in Sep 2023

10/10 Excellent

Maggy

Travelled with family
Liked: Property conditions & facilities
First class staff, food and entertainment
Stayed 2 nights in Sep 2023

10/10 Excellent

Melvin

Stayed 2 nights in Sep 2023

10/10 Excellent

Christine

Stayed 4 nights in Sep 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Staff in the hotel were lovely, very helpful. Lots of steps to get to the room which i didnt realise when booking and not great with my bad knee. Room was very basic and in general really does need a facelift although the bed was comfortable and I had a great sleep.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ann

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Room comfort
We turned down daily room cleaning as we didn’t need it. It was the general cleanliness of the room that needed attention . For instance, underneath the soap dish, only noticed whilst in the bath, was absolutely filthy. The bed was horrendous, if you moved too close to the edge you would roll out, on either side, mattress had no edge support. Saying this we would definitely stay at the hotel again, but would ask about the bed next time.
Stayed 4 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Fiona

Stayed 4 nights in Sep 2023

8/10 Good

Chris

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot ice visit
Found lots of changes on this visit from the last time we came, overall it was a good experience just need a few more smiles
Stayed 2 nights in Sep 2023

8/10 Good

ian

Stayed 2 nights in Aug 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable
Thoroughly enjoyed our stay. We will be returning.
Stayed 3 nights in Aug 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friends weekend
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Stayed 3 nights in Aug 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday as usual..
4th visit this year and perfect overall as usual...Hotel is really well situated for the Fair and South Pier and the transport routes. The staff are very friendly and helpful. Rooms are adequate and clean but the FOOD IS AMAZING....I have never come across such tasty food. The soup is OUT OF THIS WORLD... I don't know how the Chef does it !!!!!! Breakfast choices are fantastic wide and varied...Also the main dinner meal portions are HUGE. So going to book again for the illuminations hopefully we can get in. Thank you for a wonderful stay xxx
Stayed 3 nights in Aug 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great entertainment
Stayed Friday to Monday. The hotel staff are very friendly and helpful. The entertainment is simply outstanding. If you're stopping in Blackpool then this is the hotel to pick (adults only)
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek at the Viking
Hotel was very good but the outside seating was poor, room was excellent and kept very clean, meals were good and we enjoyed reserved seats both in the dining room and cabaret room. Choice of meals was excellent and portions were generous, but I have a small appetite so too generous for me, cabaret was very good most of the time, my companion can’t walk very far and window seats were at a premium.
Stayed 4 nights in Aug 2023

8/10 Good

Vikki

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

nora

Travelled with group
Liked: Cleanliness, staff & service
We paid a little extra for a sea view room, as the rooms that overlook the back streets can be a bit depressing. (Sorry Blackpool). Our room was beautifully decorated and had a double and a single bed, two comfy arm chairs, a TV and a phone to reception if needed, also a large bay window (with lots of bird poo splattered down it, lol) The entertainment was really good, Buddy lee was so funny, cheeky and a bit rude but hilarious and his three dancers were fantastic. The food was excellent at every meal, we were half board. Every member of staff was so friendly and polite too. we would book again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time definitely go again.
It was a lovely place to stay. Rooms were clean, staff lovely. Food was good and entertainment was really good. Myself my mum and daughter went and all had a lovely time.
Stayed 4 nights in Jul 2023

6/10 Okay

Eleanor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ugly boiler outside window which was noisy from around 6am but thankfully stopped at night.
Stayed 4 nights in Jul 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Great staff entertainment food location parking.. only downside our room location had alot of noise the lock on the door was unsafe and very small double bed.. but overall excellent
Stayed 2 nights in Aug 2023

6/10 Okay

Shirley

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Felt like a retirement home
This hotel is in need of a face lift. Lots of stairs, 1 very old style lift. Beds and pillows lovely and comfortable. Cleaning not the best. Food very good and kept lovely and warm. Felt like a retirement home. Lots of door slamming, doors need to be spring loaded. Fans should be included in the room, we had to pay a £10 deposit. Also have to pay £15 deposit if second key required. If you book through a 3rd party they also take a £1 on your credit as security for any damages.
Stayed 4 nights in Jul 2023

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff nothing was to much trouble always there to help
Stayed 4 nights in Jul 2023

8/10 Good

Angela

Liked: Staff & service
Happy days
Rooms okay. Beds too soft. Cleaned every day. TV could not see picture right tried to sort but still the same. Food choice excellent and tasty. Drinks price okay. Cabaret room needs revamp quite dark and dated needs some glitz but acts were fab. Lift awful broken 1st day. About 40 stairs to climb not good when have health issues. Overall a nice stay but would need ground floor or 1st as cannot take on stairs like that. However, I did phone to request low floor but was told to phone customer service on 0844 number but no answer and costs 7p per minute so rip off. Staff were courteous throughout.
Stayed 3 nights in Jul 2023

10/10 Excellent

Vivian

Staff in all departments were great.
Food was plentiful and good. Entertainment was great
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

ian

Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff & food
Staff,food,cleanliness is Brilliant. Unfortunately the toilet is between the bath & wall & my husband been a large fella could not fit!! He had to use the public toilet down the corridor!!! We stayed last year,had a massive room & bathroom. This visit has out me off returning.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment in hotel was great friendly staff rooms clean food good
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as usual
Excellent as usual, good food, very good entertainment. Room, a bit dated, but nice and clean
Stayed 7 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Staff & service
Location and no kids
Stayed 4 nights in Jul 2023

6/10 Okay

Kim

Stay away from room 230
We stayed in room 230 and it was the nosiest and hottest room I have ever stayed in. We were above the kitchens so the extractor fans were on for 18 hours a day right outside our bedroom window as we had to have the window open as it was so hot of the kitchens. No usb chargers or plug points beside the bed. We had to walk through the cabaret club to get to the lift for our room.
Stayed 4 nights in Jul 2023

8/10 Good

Andrea

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wonderful hotel , only needs a way of cooling the
The hotel, food and entertainment was excellent but what let it down was the room was very hot no cool air at all even with the small window open .
Stayed 4 nights in Jul 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel would recommend
this was an amazing stay, fantastic hotel, lovely staff, sublime food, could not fault anything
Stayed 6 nights in Jul 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
It was a weekend break. Normally go here in October but tried July for a change.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely friendly hotel, whether it be the bar staff, reception, or in the restaurant all are super friendly. The hotel is clean throughout. The entertainment is excellent. Cant fault it at all. Cant wait to go back.
Stayed 4 nights in Jul 2023

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel room has had a refresh new carpets re decorated to a high standard food as always excellent no complaints
Stayed 3 nights in May 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room not good on the 4th floor we had a much better room on the third floor with a sea view last time we were there brilliant stay last time
Stayed 3 nights in May 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023