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Reviews of Meliá Sunny Beach Resort

3.5 out of 5
Meliá Sunny Beach Resort
Sunny Beach, Sunny Beach

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Great tasty food, room cleaned every day, room comfortable. There was nothing we didn’t like or found anything lacking.
Stayed 5 nights in Sep 2023
Response from MELIA Sunny Beach, Guest Experience Manager on 27 Oct 2023
Dear Shirley,Thank you for your kind review.We are thrilled to hear that you enjoyed our delicious food and found the room to be comfortable. It's great to know that our daily room cleaning service met your expectations, and our team provided excellent service throughout your stay.It would be a pleasure to welcome you back. Best wishes,MELIA Sunny Beach, Guest Experience Manager

2/10 Terrible

Xaver

Stayed 4 nights in Sep 2023
Response from Matthias on 11 Sept 2023
Dear Xaver,Thank you very much for your review. We would love to know more about your punctuation and the reasons of being not satisfied within our services and the holiday stay you have passed here at our hotel.Constructive feedback and critics are very important for us and our staff to improve services and facilities whereas we might be failing.Thank you for your attention, hoping to be able to convince about our commitment to great service towards our guests and see you again.Kind regards,Matthias SassGuest Experience Manager

8/10 Good

Chantelle

Stayed 5 nights in Jul 2023
Response from Matthias on 11 Sept 2023
Dear Chantelle,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager

8/10 Good

øystein

Stayed 7 nights in Jun 2023
Response from Matthias on 11 Sept 2023
Dear Oystein,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager

10/10 Excellent

Aman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service and Hospitality 😊
Excellent stay and more importantly their Service is amazing! Special shout out to Matthias who was caring and made efforts to accommodate our requests, Chef Vikas for serving us amazingly delicious food and special mention of reception staff Michael. Overall amazing hospitality . I would recommend if you are visiting Bourgas do stay at Meliá Sunny Beach! Thank you team Meliá Sunny Beach😊
Stayed 2 nights in May 2023
Response from Matthias on 11 Sept 2023
Dear Aman,Thank you very much for your great review and we are very happy that you had such enjoyable stay with us. We strive always to give the most best service towards our guests, in service as food as accommodation. Hopefully we will be able welcoming you and your family soon again for another lovely stay with us.Wishing you all the best, with kind regards from the whole MELIA Sunny Beach Team.Matthias SassGuest Experience Manager

10/10 Excellent

Iris

Stayed 7 nights in Sep 2022
Response from MS on 10 Nov 2022
Thank you very much for your review Iris and hope to welcome you soon again to our hotel for another stay. All the best,Your MELIA Sunny Beach TeamGuest Experience Management

8/10 Good

Boris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was perfect: food , facilities,service. Room cleaning was very poor. We stayed 7 nights and even once the floor was cleaned . Only change towels and trash.
Stayed 7 nights in Jul 2022
Response from MS on 10 Nov 2022
Thank you very much for your review and we are happy that you enjoyed the overall stay with us. Sorry for the inconvenience of the room cleaning Boris, we will follow up this issue with our department and ensure improvements.All the best and hoping to welcome you soon again for another stay with us.Your MELIA Sunny Beach TeamGuest Experience Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

10/10 Excellent

Eugene, Luxembourg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with wonderful facilities and excellent food.
Stayed 11 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2019

8/10 Good

David, Israel

Travelled with family
Liked: Cleanliness, staff & service
No shampo in toom Pilow is very bad for all the bads
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff work extremely hard to ensure guests needs are catered for. Very friendly and obliging. Loved the aqua aerobics daily also used the gym. Lots of choices in the buffet restaurant- so there was always something there to suit everyone.
Stayed 7 nights in Sep 2017

10/10 Excellent

Swedish tourist, Taby, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location
We had a spacious, clean and comfortable room with the balcony viewing the pool. The double bed was comfortable. The bathroom was nice and functional and the towels were changed every day. There was a refrigerator in the room and a safety box at extra charge. WiFi worked fine in the room and in all common areas. The food was very good. However, warm dishes used to get cold and dry after lying in the trays for two-three hours. All-inclusive covered beer, house wine and local alcoholic drinks. The evening entertainment was good. The service was generally very good and friendly. The hotel answered promptly all our e-mails and fulfilled our wishes expressed there. The hotel location in Sunny Beach is very convenient; close to the beach, shops and restaurants.

8/10 Good

Shaao

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

hayes, notttingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was good but
if you book this hotel make shore you book a pool view the view from the room we stayed in was over a back street it ruined the holiday

8/10 Good

Shay, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Fantastic Staff!!!
Stayed at Iberostar early September 2014 for a week. The all inclusive was fab...food was amazing and the beach is only 2 mins walk away. What made it even more special was the very friendly staff. I would go back again...

10/10 Excellent

Ann, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
The whole thing was just exellent If you want fairley quiet resort it is just ouside the hotel shopos bars restraunts horse drawn carrages lots of ways to get around. if you want very very lively go through the tunnel in the hotel turn left keep going you have got it the beach is lovely. The Anamation team are a screem, they are not professionels but funny not just at night every day round the pool in the dinning room. This is the best holiday i have ever had .

8/10 Good

Eric, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bulgarian Coast
Great beach activities and close to Nessebar!

10/10 Excellent

Zsombor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Matthias on 11 Sept 2023
Dear Zsombor,Thank you very much for your great review and feeling very happy that you enjoyed the saty with us.Wishing you all the best and looking forward welcoming you and your family for another lovely stay with us.With kind regards,Your MELIA Sunny Beach TeamMatthias SassGuest Experience Manager

10/10 Excellent

Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr sehr schön, ich kann das Hotel sehr gerne weiter empfehlen,Familie mit Kinder beste Entscheidung Alles insgesamt war SUPER 🙂
Stayed 12 nights in Jul 2022
Response from MS on 10 Nov 2022
Herzlichen Dank Helena fuer Deinen Review und wir freuen uns sehr, dass es Euch so gut bei uns gefallen hat. Gerne freuen wir uns, Dich und die ganze Familie wiederum in der kommenden Saison bei uns zu einem weiteren Urlaubsaufenthalt begruessen zu duerfen und verbleiben bis dahin mit den besten Wuenschen.Dein MELIA Sunny Beach TeamGuest Experience Management

10/10 Excellent

Petranka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était super! Je recommande fortement cet hôtel pour des vacances sans soucis.
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

Rimantas, Šiauliai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puikus viešbutis su nuostabia virtuve,personalu
Atostogų metu teko gyventi trijų tinklų viešbučiuose.Todėl gana lengva išvardinti kas patiko.Lyginant su kitais nors ir 5* viešbučiais labiausiai viešbutį vertinčiau už personalą ,maisto kokybę,gausą ir įvairovę.Viskas ruošiama su meile ,šypsena ir dideliu dėmesiu svečiams.Stebino rytais šviežiai spaudžiamos sultys,gera gėrimų ir net,ledų kokybė.Pastovios restorano darbuotojų šypsenos ir darbuotojų gausa,darbo kokybė,stebino visą savaite.Teritorija nėra didelė bet tvarkinga,protingai išnaudota.Jūra netoli,perėjus gana nedidelę gatvę,gultai mokami.Geras interneto ryšys.Kiekvieną dieną pristatomas geriamas vanduo į kambarį Nepatiko prastai valomi ir tvarkomi vaikų žaidimo kambariai,lauko aikštelės.Šalti baseinai gegužės mėnesi.Vidaus šildomas. Gana nemažas triukšmas vakare iš greta esančių viešbučių. Mokamas seifas.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель.
Отель нас порадовал, проживали втроём, с ребёнком 5 лет, спал на отдельном диванчике. Отель соответсвует цена-качество, Мы ездили в конце сезона и наш отель был самый наполненный по сравнению с остальными отелями. Анимация работала, детей конечно днём не занимали, но вечером стандартно детская дискотека и в 21.00 вечернее шоу ( на уровне самодеятельности, но иногда было очень даже забавно). Кухня стандартная, за неделю блюда почти не повторялись, кроме завтраков они однообразные. В целом отель понравился.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
ok, men ikke mere.. delvis dårlig rengj. på rommet.. mangel på håndkle siste dagen, bare 3 min.

10/10 Excellent

Antsu, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava Hotelli!
Loistava ruoka ja palvelu. Suosittele ehdottomasti. All inclusive ei aina ole mitä kuvittelisi, mutta nyt oli paljon enemmän!

10/10 Excellent

Robert, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt hotel-bra service
Underbart läge, trevlig personal och maten för alla smaker. Barnen hade massa aktiviteter och stranden låg bara 50 m bort. Vi var supernöjda och kan tänka sig boke det hotelet igen. Det enda negativa var en del trashiga gäster som beteede sig skamligt mot personalen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Vurdering av hotellet
Stort sett nøgd, sentralt.. Litt tidleg i sesongen, ikke alt var åpnet. ikke den beste temp. , ikke badetemp.