Ratings based on 1,178 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
47% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 25-Sep-2016
Very uncomfortable bed. Needed replacing.
1out of 5
by A verified traveller from Bedford, UK

Bugs found on the floors

Posted 22-Sep-2016
Pros: Nothing - AVOID AT ALL COSTS
Location: 20 minute walk from centre, nothing nearby. Horrible location. Dirty area overall.
We were given room 410, and the room was simply disgusting. No main light, just bed lights, holes in the curtains, stains on the carpet and walls. Not cleaned from the guests before (We found some sort of brush with hairs in one of the cupboads). BUGS ON THE FLOOR. Avoid this place at all costs. We walked out at 11:30PM at night complaining and demanding money back. All we were told is 'Sorry' & 'I am not in a position to do this', by some gent who was literally trembling behind the desk at our complaint. The staff have no customer skills and need to be trained on everything.. Especailly complaints, as everyone can clearly see from the reviews that they get a lot of them.
1out of 5
by A verified traveller from br

Posted 22-Sep-2016
Terrible rooms full hotel needs a full renovation had someone laying out by our door all night long terrible place all avoid this hotel needs to be a 0 star hotel ratings.
2out of 5
by A verified traveller

The hotel needs refurbishment

Posted 12-Sep-2016
This should not be sold as an hotel not should really be sold as a hostel. Was very uncomfortable with some of the characters in the hotel
2out of 5
by James from South London

Most guests feel deodorant is entirely optional

Posted 22-Mar-2016 on Hotels
I have stayed in the Paragon many times over the years. I've never been under the impression that I was going to get a 5* hotel, I stay there because it's cheap. You don't pay much, so can't expect much, however recently the hotel has gone downhill and if I'm being honest it was pretty far down the hill already. There are two very slow lifts in the hotel and almost every journey is accompanied with a variety of guests and their body odour. The hallways have never been pristine in the times that I have stayed there, but now it looks like the hotel has given up on even trying to remove bags of rubbish or vacuum. That said, the front desk staff are always friendly, maybe because they're on the ground floor, so haven't had to use the lift.
1out of 5
by Kristine

Never again

Posted 29-Feb-2016 on MrJet
Hotellet lever ikke op til det som det lover. Den grønne park på billedet er der ikke længere. På vej til værelset lægger jeg mærke til at gulvtæppet er beskidt, løst og ødelagt. Der er huller i væggene og hotellet trænger tydeligt til en renovation. Værelset er lille, gardinerne ved at falde ned, utætte vinduer med udsigt ud til en byggeplads. Lampen og internettet virkede ikke. Der var meget lyt og min dyne var beskidt. Morgenmaden var med 50 flygtninge. Området omkring hotellet er ikke et sted for turister, ville ikke går alene eller uden for om aftenen. Personalet var søde. Rengøring på badeværelset var fint. Selvom afløbet i bruseren var delvist stoppet til. Jeg checkede ud før tid og prøver nu at få mine penge igen, da det ikke løkkes da jeg var der.
1out of 5
by Daniel

Posted 27-Feb-2016 on Hotels
Avoid at all costs.
1out of 5
by A verified traveller

Most disgusting hotel ever

Posted 23-Feb-2016 on Hotels
It was terrible place to stay. It is unsuitable for your family members, it is full of foreign perverts. I strongly advise you to not stay there. The room we stayed in had windows from the 19th century which made the room very cold. We complained to the staff and all they could do it offer us an extra duvet and and heater. A heater did not an arrive but we were given an driven thin duvet which didn't really help. The showers randomly stopped giving hot water so we were relocated to a room that was worse than ours. Overall, I agree it was cheap but it was not worth it.
1out of 5
by Cherie

Horrific, walked in and straight back out

Posted 22-Feb-2016 on Ebookers
Absolute mess. Not a hotel more housing for asylum seekers. Should not be advertised as a hotel.
4out of 5
by carl from Birmingham

room was nice and warm

Posted 21-Feb-2016 on Hotels
well big Different from last time I stay here the room was nice and warm no complaints nice staff, good stay this time.