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Reviews of Old Rose and Crown Hotel

3 out of 5
Old Rose and Crown Hotel
Rose Hill, Lickey, Birmingham, England

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 70 reviews" "
Rating 8 - Good. 22 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wendy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was checked into a very small room. It hadn't been cleaned. There was dirt on the carpet and a used ear bud next to the chair. You could barely turn around in the shower room. I wish i hadn't checked the mattress! When i told them on reception they moved me to a bigger room. On the surface it was lovely but whilst turning on the radiator i found lots of dirt on the floor by the bed and 2 big cut toe nails. It was disgusting. Both rooms looked like they hadn't been hoovered for some time. It is very tired and doesn't look like the pictures.
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and lovely location. No food available in the hotel - so bear that in mind when planning a stay.
Stayed 1 night in Jan 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Dissapointed
Carpets in room all creased up, was more like a squat. Shower was cold, could not adjust as it was damaged. No food, breakfast, evening meals available, no reception staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 1 night in Dec 2023

4/10 Poor

Cobern

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold rooms
Booked for 2 workers for 2 nights. Rooms very cold and water from shower leaking and slow. Room exchanged but no better. Workers not happy and sorry today won’t book there again.
Stayed 2 nights in Nov 2023

8/10 Good

Neil

Stayed 1 night in Sep 2023

8/10 Good

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find
Very please with the room I received and the ground are lovely to sit in on a sunny day. Plenty of pub and food outlets within a short walking distance.
Stayed 1 night in Jul 2023

10/10 Excellent

Mohammed Haroon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
I really enjoyed my stay and was blown away by the quality of the room I was in. I opened the door and was not expecting the room to be so nice
Stayed 3 nights in Jul 2023

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access south Birmingham. Shops and pubs within walking distance and Lickey Hills for leisure.
Stayed 2 nights in Jun 2023

6/10 Okay

mark

Business traveller
Disliked: Staff & service, property conditions & facilities
No real service, people there you can contact but realistically you are on your own. They have tried with the decor but it isn't great. Loose tile on the bathroom floor, bit mouldy, shower cold etc etc. Would rate as a 2 star and certainly not the rate I paid
Stayed 1 night in Jun 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Basic, economy hotel more aimed at the pre-arranged venue market. Large old building, appearing a bit neglected on the outside but with an extensive, well manicured garden in front. No sign of life on arrival apart from some cars in the slightly awkward service yard/parking area adjacent. View of property from car park not very encouraging but once entry is gained to the premises via a doorbell system the lady on reception was extremely helpful, friendly and welcoming. Standard double room is small but pleasant with all usual facilities, one chair, small TV set high on wall, plenty of tea, coffee and pods of UHT milk. A nice large shower cubicle with new door but usual patches of black sealant in the small but clean en-suite (beware elbow damage when drying off!) Comfortable bed & plenty of storage. Extensive house menus around the premises but no food available to guests. Cafe in golf club yard adjacent but not open until 9am, restaurants/takeaways 5 mins away.
Stayed 1 night in Jun 2023

10/10 Excellent

Eileen

Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Stayed 1 night in Jun 2023

10/10 Excellent

Mellanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2023

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant bromsgove hotel
If you like older hotels with some character then this should suit you. The location within the lickey hills park is brilliant with walks within some stunning mature mixed woodland yards from the door. Waking up to such a view was a gift - and even more realising the fox and chickens on the roof line of the thatched house opposite to the hotel Room was clean spacious with broad open views, bathroom clean and adequate- not up to the minute fashionable and the better for it
Fox
Stayed 2 nights in May 2023

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay and location, plumbing letting it down!
Warm and friendly welcome, The only thing letting it down was the plumbing! Granted this is an old hotel, so the plumbing and insulation would never be perfect, but the room did take some getting up to temperature. Shower not very good at all, but the hotel grounds and staff all very nice!
Stayed 3 nights in Apr 2023

10/10 Excellent

Paul

Stayed 1 night in Mar 2023

10/10 Excellent

Michaela

Stayed 1 night in Feb 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Joanne

Liked: Staff & service, amenities, property conditions & facilities
Quality, relaxing Beautiful surroundings
Stayed 4 nights in Jan 2023

8/10 Good

Mellanie

Business traveller
Liked: Staff & service
Very peaceful and close to pubs for food (Hare and Hound is excellent)
Stayed 1 night in Nov 2022

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, peaceful stay, no downsides.
Stayed 1 night in Sep 2022

10/10 Excellent

Rohini

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Pd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in a crisis
The Hotel were great in a crisis. Due to a Forest fire in the Lickey Hills the Firebregade managed to collapse a water main leaving the Hotel without water. The Manager called me ar work to inform me to discuss options and try to offer me what was best for me from a refund to free bottled water and compensation. As it happened the water board fixed the mainby late evening.
Stayed 3 nights in Jul 2022

10/10 Excellent

Venus in

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful peaceful surroundings. A nature lovers dream. Beware of little spider friends in the room. That's how you know you're in nature. Slept like a baby
Stayed 3 nights in Jun 2022

2/10 Terrible

Christine

Stayed 1 night in May 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hi all very good the only thing that was not was breakfast which is in a cafe which did not look that good did not eat there so do not know about the food did not eat there
Stayed 1 night in Apr 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Overall very pleased. There is traffic noise at the front of the hotel. Main downside was the size of the bathroom. The shower was large compared to the size of the bathroom. The hand basin was so small that it was almost impossible to fill the kettle, This would not put us off using this hotel again. Lovely setting.
Stayed 2 nights in Feb 2022

10/10 Excellent

Gonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, warm welcome, clean, comfortable room. Happy to oblige any request. Area quiet & safe.
Stayed 5 nights in Jan 2022

10/10 Excellent

Rachel

Stayed 1 night in Jan 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, welcoming, room clean, no room service but happy to provide change of towels, milk, tea etc if requested. Staff all friendly & helpful. Only criticism, would be that 'fitted' sheet was too small for the bed, therefore constantly slipping off during night.
Stayed 6 nights in Sep 2021

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full Marks
An excellent experience. Pleasant welcome. Very attentive and responsive host. Clean room and environment.
Stayed 4 nights in May 2021

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful with recommendations for local food, as nothing available at hotel due to Covid-19 restrictions. Room was cold on arrival but by 2nd night it was warm.
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely shower Lovely bed Lovely bedding Lovely location Will defo stay again
Stayed 3 nights in Jun 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place Warm room and simple facility
Stayed 1 night in Mar 2020

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
This is a little gem of a place, best nights sleep away, very traditional in peaceful surroundings, breakfast was very good and staff polite, whilst no restaurant or bar you are within 5 minutes of anything you need, will definitely stay here again
Stayed 1 night in Jan 2020

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
A lovely hotel, huge room, a lovely comfortable bed & an excellent breakfast. Thank you.
Stayed 1 night in Oct 2019

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Booked for one night on business. Nice hotel , very good service phoned me to ask what time I would be arriving so my room would be ready for me . Friendly staff , clean room and very good internet for work purposes. I knew on arrival they didn't serve meals however they recommended places near by for food. 😊
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Room clean and comfortable, check in fine , breakfast a bit slow, only wanted coffee but clearing a table and serving the other customer seemed more important- shame I would have stayed here again!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019