expedia

Reviews

4.2 / 5Very Good
1,678 reviews

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    4.2

    Very Good

    5 - Excellent
    870
    4 - Good
    473
    3 - Okay
    192
    2 - Mediocre
    85
    1 - Poor
    58
    4.3
    Cleanliness
    4.4
    Service and Staff
    3.8
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service, amenities

    The check in experience was not warm or hospitable. The associate that greeted me did not respond to my questions and chose to be robotic and cold. I have not stayed at a Hyatt in a few years. I’m definitely not impressed. She had an AirPod in with what looked like a personal laptop on the counter. She didn’t tell us thank you or to enjoy our stay here. After driving across town passing many other hotels this wasn’t the experience I was looking for. I’m glad I’m only here 1 night.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Hotel!

    The room was beautiful, bathroom was spacious, bed was comfortable, loved the cable channels, breakfast was great, and the location was convenient! I truly am enjoying my stay.

    Stayed 1 night in Jan 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      4/5 Good

      • Liked: Staff & service, property conditions & facilities, room comfort

      Great place with great service but the room had a dirty towel hanging up on the back of the door and I found a bottle behind the bed when trying to plug in my charger. They were tough spots to check for but I would expect them to be thorough when cleaning. I would definitely stay here again but I thought I would point that out.

      Stayed 1 night in Jan 2020

      1/5

      • Liked: Cleanliness, property conditions & facilities
      • Disliked: Amenities

      Horrible visit tv kept going out, took 10 min to het room key-system down, paid for breakfast could not eat because began to late, noone told me it was at 630 am Told company to never book at Hyatt again.

      Stayed 1 night in Jan 2020

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