Ratings based on 674 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from 神奈川県

駅から近くて便利です

Posted 27-Aug-2015
Pros: 部屋が広い上にとても使いやすい構造でした。タオルもふかふかで、ベッドのスプリングも良い感じでした。朝食も美味しかったです。
Cons: 道路沿いの部屋だったので、クラクションの音が夜中にうるさかったです。防音対策が施されていればとても良かったと思います。
Location: 鉄道駅から徒歩5分程度でした。市の中心にも徒歩10分程度で行けますので便利な場所でした。
フロントの対応は感じが良かったです。 朝食もゆっくり取る事ができました。 また、部屋は107号室に泊まりましたが、エアコン付き、冷蔵庫付き、アイロン及びsセーフティーボックスも付いていました。 部屋が広々としていたので、スーツケースを楽に広げられました。 とても快適に過ごせました。
3 out of 5
Recommended
for Business Travellers
by A verified traveller from JAPAN

駅近ビジネス向き

Posted 18-Aug-2015
Pros: 駅との近さ
Cons: クリーニングサービス
Location: 中華街が徒歩圏内
駅に近く、大きなスーツケースを持っての移動だったので大変助かりました。 ただクリーニングサービスが日曜の即日返却の有無についてスタッフが曖昧でしたので ちょっとマイナスです。中華街が近いので週末は騒がしくなるのでそこは気をつけたほうがいいです。
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 01-Aug-2015
We stayed for two nights while going to watch the Ashes at Edgbaston. The hotel is in a great location, really close to the Bullring, lots of close places for dinner, and an ok walk to Edgbaston. Breakfast was good. Only issue was that you couldn't watch TV in bed due to it being on the side wall, but could live with that!
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Night in Birmingham

Posted 14-Jul-2015
Pros: Location
Location: Chinatown / shopping / Gay Village
Picked hotel as right next door to New Street Station, so really handy (also for Chinatown). Decent place, what you expect from Holiday Inn, only slight issue was being on lower floors rather odd view of backs of other buildings, but for a night not an issue
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis, Missouri

Great Hotel in Birmingham City Centre

Posted 04-Jul-2015
Pros: We appreciated having security at the main door in the late evening.
Location: Very close to New Street station, Bullring shopping centre and The Mailbox restaurants.
Staff was very courteous and helpful. Room was clean with plenty of room to move about. Reasonably priced. Would certainly book a room here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

great location, close to New Street Station

Posted 15-Jun-2015
Pros: Staff were extremely friendly and breakfast was really good.
Cons: nothing
Location: See above.
A great hotel in a great location. Very close to China Town, The Bullring and New Street Station. Room very comfortable. Only downside was the road noise in the early hours of the morning, however, the hotel had provided earplugs.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Cheshire & Oxon

Good city centre hotel, especially for short stay.

Posted 07-Jun-2015
Pros: Central city location; convenient for our destination; staff friendly and helpful; good menu, plenty of choice, good food.
Cons: See comment above re the description of a 'twin' room. Situation can't be altered but perhaps tripling the window glazing would help screen noise.
Location: There are plenty of activities to join in, but we were there solely for our study day so only attended that. Sadly we had no time to go to museum.
It was very suitable and reasonably priced for the night before the study day we were attending on the Saturday. We still took a taxi to the venue but could, had we known the city, have walked there from the hotel. Being close to a busy road and possibly some pubs and clubs, it was quite noisy into the early hours, so a longer stay may not have been pleasant. However, plenty of staff were available where needed and friendly and helpful, practically and with advice. Although I had booked a twin room, the wide twin beds had been pushed together to form a large double with just a single duvet! Just as well we are mother and daughter or it may have been more of a problem. We mentioned it at reception as we signed out and our comments were noted. We had our dinner in the restaurant and were well looked after, the food was well presented and of good quality.
Comment from Hotel Management
10-Jun-2015 by Andrew , Hotel Management
Thank you so much for your review of our hotel , we value all feedback at the hotel as it enables us to improve our overall guest experience for our guests.. I would like to offer our apologies that you experienced some service related issues during your stay, With our rooms having the capability of being Twins or Doubles i can only apologies that your accommodation had been set incorrectly, if you had advised the team on entering the room we would of been able to address this situation immediately for you and moved you to a twin room , but again please accept our apologies that this incident arised. Please do also accept our apologies that you experienced some external noise throughout the night, this is something that we are currently addressing with the local council to ensure that our guests receive a perfect nights sleep. I am pleased that you found our team to be helpful and polite throughout your stay as this is something our staff takes great pride in, Thanks again for your feedback we very much value it . We hope you will visit us again.
5 out of 5
Recommended
for Families
by Michelle

This traveller left a rating score only Posted 02-Jun-2015 on Hotels
4 out of 5
Recommended
for Couples
by Frances from Nottingham

Overnight Stay

Posted 01-Jun-2015 on Hotels
Stayed for an overnight stay for a gig, was really nice easy access to everywhere and room had everything you required. Ahmed on reception very helpful and
Comment from Hotel Management
08-Aug-2015 by Andrew, Hotel Management
Dear Frances Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, we value your feedback and i will ensure that your comments are passed onto our team , We hope you will visit us again. Sincerely Holiday Inn Birmingham City Centre
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 01-Jun-2015 on Hotels