Ratings based on 760 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Lovely hotel, great staff

Posted 01-Feb-2016
Such a lovely welcoming hotel, nothing was too much trouble. Great central location too
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Good city centre hotel

Posted 07-Jan-2016
Room was recently refurbished and clean. Very comfy bed and lots of pillows
4 out of 5
Recommended
for Everyone
by A verified traveller from Schleswig-Holstein

Gute Nähe zur Bahnstation Birmingham New Street

Posted 06-Jan-2016
Pros: Nähe zum Bahnhof New Street, aber auch die Bar-Lounge.
Direkt am Bahnhof Birmingham New Street gelegen, war es ideal für einen Zwischenaufenthalt in Birmingham und um die Umgebung im Zentrum zu erkunden.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel very close to station and in great loca

Posted 24-Dec-2015
I like this hotel and it's location but my note is: there was no soap or brush teath ... And other health facilities other things were excellent and because My room was in first floor it was very noisy
4 out of 5
Recommended
for Getaway With Friends
by Mary O.

Convenient and restful

Posted 10-Nov-2015 on Ebookers
From the friendly staff at reception to all the rest of the staff, the whole experience was most pleasant. We were delighted with the services offered and would recommend the hotel again.
4 out of 5
Recommended
for Couples
by A verified traveller

Close to the centre

Posted 04-Nov-2015 on Hotels
Lot of noise from the streets through the night but it is a city centre hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near to train station

Posted 28-Oct-2015
the room I had was very nice, with lots of light and very clean. I didn't try the food though. The down side of my hotel room is that it was on the first floor, so I could hear the noise from the cars on the road. There was also a advertising light right outside my window, so I really needed to close my curtain tight in the night. In overall, I am quite happy with my stay
4 out of 5
Recommended
for Business Travellers
by Thomas

This traveller left a rating score only Posted 18-Oct-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by Abby from London

Posted 15-Oct-2015 on Hotels
In general, staff customer service was average - especially front desk, nothing special. However I popped into the bar to get some cutlery and the staff were absolutely lovely - especially Lisa (I think her name was - mature lady with black hair) she was outstanding - very accommodating and we had a great conversation. Her friendliness made me come back to the bar for a drink the following night.
5 out of 5
Recommended
for Getaway With Friends
by JAN from Colwyn Bay

Perfect reunion!

Posted 14-Oct-2015 on Hotels
The staff were fantastic. The hotel was close to everywhere we wanted to visit AND really near the new st station. Fabulous! We were a group of 9 from all over uk.