Ratings based on 789 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Within walking distance of New St Railway Station

Posted 02-May-2016
Pros: Location
Thoroughly enjoyed our stay. Front office staff very professional. Room nicely presented. Comfy bed. Would definitely stay here again. Breakfast excellent.
3 out of 5
by A verified traveller

Posted 20-Mar-2016
Bien pero el precio es un poco caro para lo básico que es el hotel
2 out of 5
by A verified traveller

Loud disco nearby keeps you awake until 4.30am.

Posted 11-Mar-2016
Place is being refurbished. Hopefully will be nice when it's completed and lifts work etc. Hard to sleep as Loud disco nearby keeps you awake until 4.30am.
3 out of 5
by A verified traveller

Posted 08-Mar-2016
Pros: 駅から大変近く、食事、買い物にとても便利
改装中ということもあり、あまり清潔とは言えなかった。バスルームの仕切りがなく水浸しになる。時計が無いので、時間の確認がとても不便。
3 out of 5
by Jane from Shropshire

Not the best for the price

Posted 13-Feb-2016 on Hotels
Room was very noisy, lots of homeless people sheltering by the main door as the weather was very bad Breakfast was cheaper if booked at reception Room not best and looking tired, bits of plaster falling off between window and glazing and window didn't close properly
4 out of 5
by Mbiye

Great overnight stay

Posted 04-Feb-2016 on Ebookers
Located right in the city centre and just a few feet from Birmingham New Street Station. Very comfortable room, great service and the staff were amazing.
5 out of 5
by Ming Keung

This traveller left a rating score only Posted 03-Feb-2016 on Hotels
5 out of 5
by A verified traveller from Leeds

Lovely hotel, great staff

Posted 01-Feb-2016
Such a lovely welcoming hotel, nothing was too much trouble. Great central location too
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Feb-2016 on Hotels
5 out of 5
by Julie from Bedford

Great Hotel

Posted 27-Jan-2016 on Hotels
Hotel was perfect for our one night stay to watch a show at the Barclaycard Arena. Close to the train station, quick check-in, close to the shops and restaurants. Very pleasant staff and clean and very comfortable room with all amenities, fridge, tea and coffee, iron and ironing board etc. Breakfast included was very nice, all you can eat buffet, continental and full English. Would definitely stay at this hotel when staying in Birmingham.