- Liked: Cleanliness, property conditions & facilities, room comfort
As we arrived at the hotel we were welcomed by Preeti, she was very friendly and talkative. The room was very clean and spacious for family of 5. They didn’t provide slippers. I did make special request for room to be done up for anniversary celebration, they put handful of artificial roses petals on the bed and message on the mirror. I would of preferred a cake with message, which I did say I would of paid for when calling them. In the evening we used the heath club facilities for swimming and the jacuzzi. The staff at the pool reception spoke to me in a very rude manner and they where staring at us, making us feel very uncomfortable, Which deterred us from going down again the next morning. They could do with training of customer service from the reception desk staff. Overall the hotel room was very good.