When is a 4 star hotel not a 4 star hotel?
When you get booked into the Conference Aston. I am still utterly confused by how this hotel got and maintains a 4* rating. It's a conference venue with some rooms (badly) attached to it. Downstairs, which has clearly recently been refurbished, looks lovely, but once you get by the check in desk and up to the rooms, it all goes wrong. The room is made up of the most uncomfortable double bed I have ever slept in, a desk and chair (which would be helpful if I were working, but the room is so small that you can't even pull the chair out fully as it hits the bed) a TV so hastily put up that it covers light switches to other parts of the room (honestly, just a little bit of thought would have prevented this) and no heating / air conditioning, all of which makes for a fairly awful night. Oh, and don't forget that the walls are paper thin, so if you end up in a room close to any of the student activity going on around campus, forget about getting any peace and quiet. I assume if you go out of term time, this will not be an issue, but having a hotel on campus grounds and not considering that noise might be an issue seems like a fairly huge flaw on the part of the hotel. I have been to many 4* hotels and this is absolutely nothing like a 4* hotel. Only saving grace is how close to Birmingham city centre it was, so leaving the following morning was nice and fast.