Ratings based on 345 Verified Reviews

3.8 out of 5
79% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Excellent location. Easy walk into city centre. Great value for the money.
2out of 5
by A verified traveller

hotel is for the students

Posted 07-Feb-2017
Pros: The room was clean and breakfast was okay.
Cons: You must train your staff to know how to welcome visitors, with good communications and with smiling face.
Location: The gym swimming pool and sauna too far away from the rooms.
Poor communication at the reception, no welcoming at all, l was treated like a student, given a very tiny room which is normally being given to their staff to sleep into when on duty, when l asked for a better room the lady who was at the reception answered very rudely to me that she does not have any room to give me that the rooms are all fully booked, l then requested to be cancelled hen the lady called someone who l considered as one of her seniors that l want to cancel, then she was told to swap me to another room which was much better. l found out that a better room was there but the lady at the reception could not swap me into at the same time lied to me that all rooms are fully booked. With not even a single smiling on her face, is just like you take it or leave it. I am a non smoker but the following day when l returned back to my room in the evening, l found out that someone left a cigarette lighter next to my bed which was not there before, But I gave it back at the reception on my way out. "Really strange is it?"
4out of 5
Recommended
for Business Travellers
by A verified traveller from wales

Nice quiet clean hotel

Posted 31-Jan-2017
Pros: Friendliness and helpful staff, safe and clean
Cons: Amend advertising re swim pool
Location: University complex, grocery and coffee shops nearby, Thinktank museum nearby
Very clean, quiet hotel, clean new room, tasty meals, helpful staff, cheap car park nearby, good location in student university complex, safe,grocery and coffee shops nearby, bullring 20mins walk.. Hotel DOES NOT HAVE SWIMMING POOL as advertised. It is a public swim 4mins walk with restricted public access even and non existing access to swim for children.Open a couple of hours during weekend. On my own will stay again but not with children
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the City

Posted 19-Dec-2016
Pleasant surprise as so close to the city centre. Out of the term time this hotel was situated in a quiet area.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Nov-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from GB

Basic hotel good for business travel

Posted 21-Nov-2016
The hotel is huge and the rooms and showers are fine but it is quite basic and the walls are paper thin.
5out of 5
Recommended
for Everyone
by A verified traveller from Leigh, Greater Manchester, UK

Great value and quiet area, very clean.

Posted 14-Nov-2016 on Ebookers
Cons: Shower nozzle is fixed to the wall
Location: Excellent location not far from the city centre, a little shop nearby to grab bits from, a taxi rank outside and nice quiet surroundings.
The Conference in Aston was a great hotel to stay in, the staff were friendly but trying to call them before I arrived was impossible to get through. On arrival there was a large queue at the reception and only one member of staff but she was lovely. The lifts and the communal areas are tastefully decorated, modern and well kept. The room was on the small side but was really clean and very comfortable.
4out of 5
by A verified traveller

Clean and convenient

Posted 14-Nov-2016 on Hotels
The stay itself was pleasant, clean, good service, close to where we wanted to be and breakfast was good. However, prior to the stay I emailed twice to ask about parking but nobody bothered responding! So I had to call before my stay as my emails went ignored - the only downside.
2out of 5
by A verified traveller

Posted 11-Nov-2016 on Hotels
Poor service from reception, very small room,
5out of 5
by A verified traveller

Easy stay great food

Posted 10-Nov-2016 on Hotels
A really comfy stay great food. Just hard to find car park