Ratings based on 361 Verified Reviews

3.8 out of 5
78% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Cumbria

Overpriced

Posted 16-May-2017
Pros: Location
Cons: Less cramped rooms, pricing, quality of breakfast
Pleasant enough hotel accommodation, handy as I was at Aston Universoty for a 2 day conference, but in truth the room (a single) was cramped, especially the shower room (whose door was falling off the hinges). The breakfast was the standard continental fare, but not what I would expect if I ere actually on the continent!. All in all, totally overpriced for what it was, like so much hotel accommodation in this country
5 out of 5
Recommended
for Everyone
by A verified traveller from cymru

Aston Conference Hotel

Posted 28-Apr-2017
Convenient and comfortable with access to excellent sports facilities.
2 out of 5
by A verified traveller from liverpool

Impossible to sleep- Thin walls and cramped rooms.

Posted 11-Apr-2017
I stayed here for 3 nights. Pros Reasonable price Friendly, approachable staff Communal area nice and well decorated Nearby pool and gym can be used by local community but well equipped and close by Cons A good 30 min walk into town, not the best area. The hotel is difficult to find due for its location and poor signing. Rooms are far smaller than they appear online Major con was the noise levels!!! Extremely thin walls , windows and doors made it very difficult to sleep. Traffic could be heard outside every night. On weekends with loud drunk people coming and going as late as 5am (which you might expect at any city centre hotel) it was impossible to sleep. It sounded like they were in the room! I have stayed in many places around the world and generally I'm not fussy but what's the point in paying for a hotel where you can't sleep?
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Hotel convenient for conference

Posted 09-Apr-2017
Pros: Convenience for conference
Room comfortable but only one towel for two people. had to ask for extra towel. Otherwise OK.
1 out of 5
by A verified traveller

When is a 4 star hotel not a 4 star hotel?

Posted 15-Mar-2017
Pros: Nothing. Everything needs improving or the hotel needs to be looked at in an honest fashion and removed of its 4* status.
Cons: There is (huge) room for improvement in almost every part of this hotel and its rooms.
When you get booked into the Conference Aston. I am still utterly confused by how this hotel got and maintains a 4* rating. It's a conference venue with some rooms (badly) attached to it. Downstairs, which has clearly recently been refurbished, looks lovely, but once you get by the check in desk and up to the rooms, it all goes wrong. The room is made up of the most uncomfortable double bed I have ever slept in, a desk and chair (which would be helpful if I were working, but the room is so small that you can't even pull the chair out fully as it hits the bed) a TV so hastily put up that it covers light switches to other parts of the room (honestly, just a little bit of thought would have prevented this) and no heating / air conditioning, all of which makes for a fairly awful night. Oh, and don't forget that the walls are paper thin, so if you end up in a room close to any of the student activity going on around campus, forget about getting any peace and quiet. I assume if you go out of term time, this will not be an issue, but having a hotel on campus grounds and not considering that noise might be an issue seems like a fairly huge flaw on the part of the hotel. I have been to many 4* hotels and this is absolutely nothing like a 4* hotel. Only saving grace is how close to Birmingham city centre it was, so leaving the following morning was nice and fast.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
4 out of 5
by Anne

Would stay again

Posted 26-Feb-2017 on Hotels
Hotel was everything we needed
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Excellent location. Easy walk into city centre. Great value for the money.
2 out of 5
by A verified traveller

hotel is for the students

Posted 07-Feb-2017
Pros: The room was clean and breakfast was okay.
Cons: You must train your staff to know how to welcome visitors, with good communications and with smiling face.
Location: The gym swimming pool and sauna too far away from the rooms.
Poor communication at the reception, no welcoming at all, l was treated like a student, given a very tiny room which is normally being given to their staff to sleep into when on duty, when l asked for a better room the lady who was at the reception answered very rudely to me that she does not have any room to give me that the rooms are all fully booked, l then requested to be cancelled hen the lady called someone who l considered as one of her seniors that l want to cancel, then she was told to swap me to another room which was much better. l found out that a better room was there but the lady at the reception could not swap me into at the same time lied to me that all rooms are fully booked. With not even a single smiling on her face, is just like you take it or leave it. I am a non smoker but the following day when l returned back to my room in the evening, l found out that someone left a cigarette lighter next to my bed which was not there before, But I gave it back at the reception on my way out. "Really strange is it?"
3 out of 5
by Justin

On Aston University campus with good breakfast

Posted 05-Feb-2017 on Hotels
Reasonable room and friendly helpful staff. However, the shower was over the bath and it didn't drain due to masses of hair in the plughole. When showering I had to stand in 6-10 inches of dirty water by the time I was finished, and the water took about 30 minutes to drain away before my wife could use it. The free wifi did not work, so that was also disappointing.