Ratings based on 449 Verified Reviews

3.9 out of 5
77% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-May-2018
2 out of 5
by A verified traveller

Posted 14-May-2018
had to change room 2 times as lights were not working. when leaving they had no print invoice for me. when called back again to have my invoice sent they said they cannot do it. unacceptable
3 out of 5
Recommended
for Everyone
by A verified traveller from Hereford

Posted 26-Apr-2018
It wasn't bad, but when I recognized my charger left in room I lived after checking out and asked stuff for that, their attitude was terrible.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Don't be fooled this is not student accommodation!

Posted 16-Apr-2018
Centrally located and very modern. Good sized rooms and excellent facilities. Got to use gym and swimming pool free of charge.
4 out of 5
Recommended
for Everyone
by A verified traveller from North West

Good value priced hotel

Posted 15-Apr-2018
Pros: We were able to walk to the city as its a nice 15 minute walk only. Having an ironing board and iron in the room is always a bonus!
Cons: I wasn't overly impressed about paying a £50 holding deposit, especially as it took almost a week to credit back onto my credit card.
Location: We went to see a show at the Symphony Hall. Plenty of bars and restaurants nearby which are literally a few minutes walk.
I booked this hotel as it was everything we wanted plus relatively close to the city centre. For what we paid I was extremely satisfied.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2018
Nice hotel, restaurant was great Just disappointed there was no parking
4 out of 5
Recommended
for Everyone
by A verified traveller

Good value for money in the middle of Birmingham

Posted 12-Mar-2018
Staff are friendly and helpful, the rooms are value for money and the food is good. I have no complaints and would certainly go back if in the area. PS breakfast, and especially the sausages, is great!
3 out of 5
by A verified traveller

Posted 11-Mar-2018
The hotel room is a good size and has what you need (except water). The actual hotel itself is strange, the hotel advertising does not make it look like it’s part of a university but it is and completely did not expect our room to across the Marketing and Strategy department of the Business school. The location is around a 15 minute walk to New street, not too bad. Criticisms about the stay, the walls are very thin and could hear the next door’s TV/music until late evening which was not pleasant when we had to be up early in the morning. The bed was not the most comfortable. Overall I think you get what you pay for in this hotel, do not have high expectations. Unfortunately would not stay here again
5 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

Great hotel

Posted 25-Feb-2018
I stayed for one night on 23rd Feb. The staff were really nice and helpful. The room was clean and fairly basic. The bed was comfy. The hotel has some good facilities. The breakfast was excellent. The staff were very kind and helpful. I was keen to watch my football team on Sky sports, and the lady behind the bar sorted this out without any problem. I really enjoyed my stay.
5 out of 5
by A verified traveller

Still great

Posted 20-Feb-2018
Cons: More choice for bar menu
Visited many times. Staff great. Quiet and peaceful. Food good. Getting a bit pricier, though. But still good value.