Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Hotel/Dormitory

Posted 26-Sep-2016
This was below my expectations. I thought I was booking a property hotel not a university hotel accommodation.
1out of 5
by A verified traveller

Extra charge and stinking Room

Posted 26-Sep-2016
Pros: Breakfast was good. staff was couteous.
Hotel charged GBP 70 thereby charged extra by GBP 17.49. I wrote two emails but not received any satisfactory response. Hotel room was stinking and I had to leave the hotel in one day. I booked hotel for 6-7 days.
1out of 5
by A verified traveller

Could not get any worse

Posted 15-Sep-2016
The hotel was not a hotel but student accomodation No one knew what they were doing. The rooms were like student accomodation The room.was small.and claustrophobic The lift did not go down to ground floor. You had to walk miles for lifts and stairs Very conFusing Never again rather stay at a travel lodge than here
5out of 5
by A verified traveller

Good nights sleep

Posted 10-Jul-2016
Exactly what it says on the tin, Great restaurant, great staff, welcoming bar and comfortable room
4out of 5
by Yichien from Taiwan

Nice Cozy room

Posted 02-Jul-2016 on Hotels
服務很不錯
4out of 5
by A verified traveller

Good night stay

Posted 26-Jun-2016 on Hotels
Little bit noisy but bed was comfortable and the room was tidied nicely. Would recommend for more business rather than pleasure however!
4out of 5
by Mark

This traveller left a rating score only Posted 21-Jun-2016 on Hotels
2out of 5
by A verified traveller

Convenient location. Very hard to find car park.

Posted 03-May-2016
It did not feel like we were staying in a hotel. More of a college/dormitory experience. The room was very small and not easy to find.
1out of 5
by A verified traveller from London

It's like staying in a Halls of Residence

Posted 02-May-2016
Pros: The breakfast was nice, but overpriced. There was nothing else to like
Cons: The rooms are noisy and hot, the guests are noisy and drunk, the parking has drug-users in it. Basically everything
Location: This hotel is about a 20 minute walk from the centre of Birmingham.
This hotel should definitely not be considered 4*. Even based on Expedia's own ratings it is 2.5* at best; the standard and facilities are akin to a Travelodge. The rooms are small and clean with basic facilities, but absolutely none of the trimmings you would expect in a higher-rated hotel. This hotel is on a University Campus and it unfortunately took me back to my student days in a Halls of Residence - drunk guests going in and out all night, shouting in the corridor, and having parties in their room. I don't know if there are actual students in this hotel, but this is certainly what it seemed like. At one point I asked a group to be quiet and got a mouthful from one particularly pleasant individual, so had to ask security to come up. The heating pipes in our room were also clattering loudly and incessantly all night. At about 2.30am, with the noise of the pipes and the other guests making sleep entirely impossible, I went downstairs to ask for an alternative room. This was provided promptly and without fuss, and the new room was much quieter, but it was still almost 4am before I managed to get any sleep. I also did not appreciate having to park my car in an area where there were locals smoking illicit substances in the corner of the car park. I informed reception of this, who did not seem phased at all and simply said that there was not a lot they could do! Overall, I would NOT recommend this hotel to anyone unless you want to re-experience your student days
4out of 5
by A verified traveller

Prático e suficiente para uma noite

Posted 19-Apr-2016 on Hotels
Hotel confortável e staff simpático e solícito.