hotel is for the students
Poor communication at the reception, no welcoming at all, l was treated like a student, given a very tiny room which is normally being given to their staff to sleep into when on duty, when l asked for a better room the lady who was at the reception answered very rudely to me that she does not have any room to give me that the rooms are all fully booked, l then requested to be cancelled hen the lady called someone who l considered as one of her seniors that l want to cancel, then she was told to swap me to another room which was much better. l found out that a better room was there but the lady at the reception could not swap me into at the same time lied to me that all rooms are fully booked. With not even a single smiling on her face, is just like you take it or leave it. I am a non smoker but the following day when l returned back to my room in the evening, l found out that someone left a cigarette lighter next to my bed which was not there before, But I gave it back at the reception on my way out. "Really strange is it?"