Ratings based on 504 verified reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 2 Nov 2019
Comment from Hotel Management
4 Nov 2019 by Cindy, Hotel Management
Thank you for the 5 review! We appreciate your feedback, and look forward to the opportunity to serve you in the future.
1 out of 5
by a verified traveller

Posted 27 Oct 2019
Comment from Hotel Management
29 Oct 2019 by Cindy, Hotel Management
Thank you for taking the time to review Candlewood Suites Birmingham-Hoover, AL. We appreciate your comments, and hope everything was perfect for your hotel stay. If our staff can assist with anything, please let us know how we can be of service.
5 out of 5
by a verified traveller

Posted 10 Sep 2019
Comment from Hotel Management
26 Sep 2019 by Cindy , Hotel Management
Thank you for the 5 star review of Candlewood Suites Birmingham-Hoover, AL! We appreciate your feedback, and look forward to seeing you again when traveling to our area.
4 out of 5
by a verified traveller

Will stay again.

Posted 4 Jul 2019 on Hotels
Great hotel for me. Older structure with a lot of upgrades. Nice gym but GREAT YMCA access a mile away. Free washer and dryers. On Hwy 280, any and everything, restaurants, grocery stores, fast food, shopping. Hotel is not 5 star but definitely is safe, friendly, comfortable and convenient.
Comment from Hotel Management
8 Jul 2019 by Cindy T. , Hotel Management
Leon, Thank you for taking the time to review Candlewood Suites Birmingham-Hoover, AL. We really appreciate your feedback, and delighted to hear you had a great stay! Our staff looks forward to seeing you again, when traveling to Birmingham.
2 out of 5
by a verified traveller

Is this an Extended Stay Hotel?

Posted 13 May 2019 on Hotels
For $120+ for the night you would think that everything all around was decent. I’ve been in some of the top hotels for that price and EVERYTHING was wonderful. I should not have to walk in my room and say, Well at least the room is somewhat decent. It looked like an old extended stay hotel that that they tried to remodel and they forgot to remodel the lobby area and the hallway.
4 out of 5
by a verified traveller from Prattville, Al.

Posted 15 Apr 2019
No pool area, no complimentary breakfast... the attendant was really nice and sweet! Would stay again!
Comment from Hotel Management
29 May 2019 by Cindy, Hotel Management
Thank you for taking the time to review us on Expedia! We do have free access at the local YMCA, which has a pool. Candlewood Suites, as a brand, does not offer a complimentary breakfast. We look forward to seeing you again, when traveling to Birmingham, AL.
4 out of 5
by a verified traveller

Overpriced But Good Enough

Posted 8 Apr 2019 on Hotels
The service was fantastic but for the price of one night at this hotel, it could be a little more updated.
Comment from Hotel Management
29 May 2019 by Cindy, Hotel Management
John, thank you for recently staying at Candlewood Suites Birmingham-Hoover, AL. We appreciate your comments and feedback. Hotel prices do vary, based upon length of stay.
4 out of 5
by a verified traveller

Posted 31 Mar 2019 on Orbitz
Like people, room size, amenities. Good only to sleep and go. You can save money because has a full kitchen and full desk.
Comment from Hotel Management
29 May 2019 by Cindy, Hotel Management
Thank you for choosing Candlewood Suites, we appreciate your feedback and comments. Please do keep us in mind if your travels bring you back to Birmingham. Our hotel does have free access at the local YMCA which has a pool.
4 out of 5
by a verified traveller from Puyallup, WA, us

Posted 28 Jan 2019
Good customer service and very informative about points and rewards
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 11 Dec 2018 on Orbitz