Ratings based on 1,722 Verified Reviews

2.9 out of 5
59% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

This hotel is in a very good location

Posted 19-Jan-2017
Pros: How efficient the staff responded to any problems.
Cons: The hotel could do with redecorating, exterior & interior.
Location: Plenty of shops and if you want a good night out Broad street isn't too far away either.
From the outside this hotels not the most attractive. Inside the hotel the rooms are a little dated as well, but the housekeeping staff keep the rooms very clean. I had a few minor problems with my room. 1 being the hot water wasn't working, I was moved to another room straight away. 2. I needed more towels and an extra pillow. within minutes of calling down to reception , there was a knock on the door. It was a lady from the housekeeping department with the items that I needed. This hotel is in a very good central location, just around the corner from grand central (New street station) and the Bull ring shopping center is on it's door step.
3out of 5
by A verified traveller

Posted 18-Jan-2017
Insgesamt ok. Aber sehr alt. Das Zimmer riecht irgendwie alt. Für eine Nacht ok - für länger nicht.
3out of 5
by A verified traveller from gloucestershire

A dated hotel in need of upgrading.

Posted 17-Jan-2017
Pros: Warm and in a central position
Cons: Revamp room ,generally upgrade hotel .
Location: Excellent location plenty to do in Birmingham!
Room was warm and clean but scruffy round the edges, reception staff friendly and polite. A flat rate of £11. For breakfast,I only wanted a bacon sandwich and a cup of tea, there was no flexibility it would have been £11 for that!!! I went elsewhere. Overall a hotel in a good central position which is in need of some money being spent on it.
3out of 5
by A verified traveller

위치 대박 청결 별로

Posted 16-Jan-2017
되게 좁음.객실의 청결도도 별로. 욕실에 누군가의 속눈썹인지 뭔지 모르겠지만 잔뜩 있고 제공되는 컵이랑 티스푼 조차 더러움. 이외에도 다른 사용자들의 흔적을 볼 수 있었음. 그리고 방에 들어가있는데 누군가 갑자기 열어서 완전 놀람. 닫으면 밖에서 못여는걸 연걸로 봐서 청소하시는 분 일거 같음. 그리고 자려고 침대에 누워있는 동안에도 내 방을 착각해서 열려는 건지 모르겠으나 누군가 문을 열려고 카드 긁는 소리도 여러번 남. 혼자 간 여행이라 더 불안함느낌. 위치는 진짜 진짜 좋아서 어디를 가던지 가깝움. 주위에서 필요한 모든 걸 해결가능. 좁은 거는 상관없어서 객실만 깨끗한 곳 준다면 재방문가능
3out of 5
Recommended
for Everyone
by A verified traveller from Holmfirth, West Yorkshire

Can't Complain at £30

Posted 16-Jan-2017
Pros: Location - price
Cons: Decor. Fittings. Carpets. Cleaning detail.
Location: City Centre Shopping
The hotel is located in the city centre, a stone's throw from New St Station and the Bull Ring Shopping Centre. The staff on reception were friendly, and it was an efficient check in. I guess it's hey day was the 1970's when it was newly built, and it would seem very little money has been spent on it since. The decor was dated and unusual. (Who in their right mind would decide to paint all the woodwork in black gloss paint?) The room was at first appearance clean, but areas, such as the wall under the sink in the bathroom hadn't been cleaned for a long time. The water was hot, and the bath filled in about 2 minutes. Walls a little thin as I could hear conversations of guests in the next room. I did not sample any of the food. Would I go again? If I needed a cheap overnight stay, with a decent bed, and that's all I wanted, yes. If I wanted something smarter and I was willing to pay more, then best choose one of the many other hotels near by. But at £30 I'm not complaining.
3out of 5
Recommended
for Everyone
by A verified traveller

Stay at Britannia

Posted 15-Jan-2017
Great price for facilities given - good I fits for a quick pit stop
4out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Perfect Location

Posted 13-Jan-2017
Pros: Clean In the city centre I was able to leave a large amount of luggage for several hours at the hotel (was stored away securely)
Cons: Nothing, it was great for the price
Location: Cinema is right opposite Bullring is 30 seconds walk New street station is 2 minutes walk
Close to all amenities and right in the middle of town. I arrived at about 8pm and the night staff was very professional and swift. I was checked in within minutes and they had a full record of my booking. The lifts were in great working order and everything was clean. The room was a bit dates, but clean never the less. Although I was in the heart of winter the room was very warm and comfortable. The TV had a good selection of freeview channels. The single room was perfectly sized for one person with plenty if space in the wardrobe and bathroom. Good level of cleanliness for the daily cleaner.
1out of 5
by A verified traveller

Pay abit extra and stay elsewhere

Posted 09-Jan-2017
Two night stay for birthday night out. On the first night our room was freezing. As the balcony window didnt shut tight so had to sleep with blanket over our faces shivering. Asked for extra blankets. Hot given a thin one to share and to was too late for another quilt as the maids had gone home. The most shocking thing about our second night was the night time security staff asking our name room number when we arrived home from a night out before even introducing himself as security. He was very intimidating and rude. Squared right upto me. Was horrible. Went on to swear at us and physically stopped the lift when we tried to go to our room. Spoilt my experience of birmingham. Tried to tell the desk staff about it but was just given an email address to write to. Great.. would never stay again. Had a good location for shopping and nightlife and was cheap but old fashioned and cold rooms. Security really but a downer on our stay.
3out of 5
Recommended
for Everyone
by A verified traveller from Bham

Posted 09-Jan-2017
The receptionist seemed unhappy and as if she wished she could be anywhere else. However, when prompted a few times she was helpful with queries that we had. We booked 3 rooms, all of which were completely different to what we had actually booked, but we accepted it. The rooms were very hot and the bath was dirty, with green water. On the plus side, there were Windows to open. The first room we booked (it being my birthday and my room) was tiny with two single beds that we had to push together. The second room was quite big with a double bet and a spare bed (which was unnessarry but provided useful). The third room was also fairly big. I wouldn't stay here again if I had the choice of somewhere nicer, fresher and friendlier, however it was a really good night and conveniently only 10 minutes away from broad street. Also, it was right next to the train station and in the centre of town so very convenient.
4out of 5
Recommended
for Everyone
by A verified traveller from Leicester, England, United Kingdom

Hotel within walking distance to shops

Posted 07-Jan-2017
Hotel itself was half way between the New Street Train Station, and the Bull ring Shopping Centre, ideal for shopping, or cruising on a tramcar.