Ratings based on 1,598 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
60% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Birmingham

Central Location

Posted 22-Aug-2016
Central location . Budget hotel - get what you pay for..
2out of 5
by A verified traveller from Uruguay

En decadencia

Posted 17-Aug-2016
Hotel muy bien ubicado, sobre todo si viajas en tren, pero muchas habitaciones para tan poco personal, check in demorado. Tuve que esperar 2 horas para ingresar luego de cumplido el tiempo de check in. Bastante ruidoso, si eres de sueño liviano, quizás no sea buena idea
3out of 5
by A verified traveller

Prima hotel

Posted 16-Aug-2016
Location: Ligt in het centrum van de stad en vlakbij treinstation. Gezellig centrum met prachtige gebouwen. Zijn volop aan het vernieuwen van gebouwen.
Prima hotel, wel gedateerd. Ligt midden in het centrum van Birmingham aan de winkelstraat en om de hoek is het treinstation. Hotelkamers waren schoon, maar verouderd.
5out of 5
by A verified traveller from France


Posted 15-Aug-2016
Pros: Location
Cons: Improve standards of cleanliness and better organised.
Location: Handy for bullring and station
Room was made up but pubic hair in bed and duvet had big tear pillows smelled like dirty hair. Paid for breakfast but every morning had to prove it to dining room staff as reception had not shown this on their checklist. Awful sausages - greasy eggs - soft toast Noisy despite having 2 security guards on duty what sounded like a brawl in the corridor on first night. Turned on kettle and all the lights went out - found trip switch in cupboard.
2out of 5
by A verified traveller from Stockholm

Very very hot

Posted 07-Aug-2016
There's a real problem with cooling in summer in this hotel which made for a pretty uncomfortable stay with no fans available. Our toilet flush got jammed every time. Our beds weren't very comfortable. All the places to buy drinks (soft drink/water) closed at 11pm and in such a hot hotel this really wasn't convenient. We came back late at night to find out door unopenable, a do not disturb sign on the door and all our luggage moved around presumably by the cleaning staff. Redeeming features were the cleanliness, the high ceilings and big street facing windows.
3out of 5
by A verified traveller from N

Good central location

Posted 30-Jul-2016
Clean and efficient. Good central location but only pedestrian access so you'll need to park close by (5 minutes walk). Hotel gives discount on parking so that's a bonus! Was surprised at decent standard of hotel compared to price paid for the room. Would certainly stay there again if visiting Birmungham.
1out of 5
by A verified traveller from London

Absolutely awful, smoking allowed in bedrooms

Posted 18-Jul-2016
Smoking is allowed in bedrooms which is great for smokers but awful for non smokers. There is nothing on the website advising this is a hotel policy, and so for asthmatics it's a real problem. We had an awful stay, staff were unsympathetic and blasé.
2out of 5
by A verified traveller from ny

Old hotel

Posted 14-Jul-2016
Staff not nice. . . . Hotel condition is very old
2out of 5
by A verified traveller

City Centre

Posted 10-Jul-2016
Pros: Location great but hotel has rather tired decor
Cons: Decor and lifts
Great location in centre of city so ideal for business and social activities
2out of 5
by A verified traveller from N. Ireland

Birmingham Ctr

Posted 29-Jun-2016
Pros: Location was very handy for the Train Station and shops
Cons: Total makeover of the room - carpet, paint - EVERYTHING
Location: close to shops, train, bullring etc
On first checking in, I was given a room that was already occupied! Had the room changed, but it was dull, in need of a total makeover. Very small. The window looked out onto what seemed to be another wall of the hotel with windows looking straight into my room. Very noisy nigh.