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Reviews

4.1 / 5Very Good
741 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Samford University
    5 min drive
  • Popular Location
    Red Mountain Park
    7 min drive
  • Restaurant
    Okinawa Sushi & Hibachi Steak House
    6 min walk
  • Restaurant
    IHOP
    6 min walk
  • Airport
    Birmingham, AL (BHM-Birmingham Intl.)
    16 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Birmingham

    Located in Birmingham, Best Western Plus Carlton Suites is in the business district. Alabama Theater and Birmingham Museum of Art are cultural highlights, and travellers looking to shop may want to visit Riverchase Galleria and The Summit. Looking to enjoy an event or a game while in town? See what's going on at Regions Field, or consider a night out at Alabama Symphony Orchestra. Our guests love the hotel's quiet location.

    Visit our Birmingham travel guide
    Popular Location

    What's nearby

    • Samford University - 5 min drive
    • Red Mountain Park - 7 min drive
    • University of Alabama-Birmingham - 7 min drive
    • Vulcan Statue - 8 min drive
    • Birmingham Zoo - 10 min drive

    Getting around

    • Birmingham Station - 8 min drive
    • Birmingham, AL (BHM-Birmingham Intl.) - 16 min drive

    Restaurants

    • Okinawa Sushi & Hibachi Steak House - 6 min walk
    • IHOP - 6 min walk
    • Paw Paw Patch - 3 min drive
    • Alfredo's Pizza Café - 3 min drive
    • Popeyes Louisiana Kitchen - 3 min drive

    About this property

    Best Western Plus Carlton Suites

    An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. All 100 rooms provide conveniences such as sofa beds and sitting areas, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include fridges, microwaves and coffee/tea makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free RV/bus/truck parking
    Extended parking

    Food and drink

    Free buffet breakfast available daily 6 AM–9 AM
    Coffee/tea in a common area

    Things to do

    Fitness centre
    Indoor pool

    Family friendly

    Dry-cleaning service
    Indoor pool
    Laundry facilities
    Microwave
    Fridge
    Sofa bed

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities

    Languages spoken

    English
    Spanish

    Business services

    24-hour business centre
    1 meeting room
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Sofa bed single

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    42-inch flat-screen TV
    TV channels
    premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Fridge

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    Separate sitting area
    4.1

    Very Good

    5 - Excellent
    340
    4 - Good
    234
    3 - Okay
    95
    2 - Mediocre
    43
    1 - Poor
    29
    4.3
    Cleanliness
    4.3
    Service and Staff
    3.7
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The rooms are all very large with a sleeping area and a living area. There is a flat screen TV in both areas. The hotel is a little older, but clean and updated for the most part. The rates here are hard to beat. Our daughter attends Samford University just a mile or two away. We almost always stay at the Best Western because of the large rooms to accommodate our family and the great rates. The breakfast is pretty good too as far as hotel breakfasts go.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Birmingham Weekend

    We were here for the night and the staff was friendly and professional. We hsd the 2 queen Suite with sofa bed and the room was nice and clean. The breakfast was good as well. If ever in Birmingham again I will stay.

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    Pass on this one! We will never stay here again.

    After a long day on the road, we were looking for a good night's rest and a chance to sleep in a bit before the last short leg of our trip. Around 6 am, I heard the this incessant beeping. Not knowing where the noise was coming from, I searched in the dark trying to find it, while my husband snored away. He could sleep through just about anything. Suddenly it stopped and I went back to bed, only to be awakened shortly thereafter by the beeping once again. I heard people out in the hallway and thought it might just be in the hallway until they walked away and the beeping continued. By this time, my husband awoke and asked what was going on. He called the front desk and was told they would be down to fix it. So we got dressed, and waited. After about 20 minutes he called again and was told the maintenance guy doesn't come in until 8 and my husband was NOT happy. Finally someone came to our room, stood on the coffee table and took the battery out, while mumbling in spanish like WE woke someone up early. It is now 7 am, we are up earlier than expected, dressed and ready to check out and the front desk girl was so very rude. She never gave me a receipt, nor did she even apologized for the inconvenience of us having to listen to that damn beep for over an hour. We will never stay here again due to the unfriendly staff, the decaying furnishing (the chair wheel broke and the phone was just hanging there) and the worst customer service ever.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay

    I stay her monthly for business and always have a great experience! Especially the lady at the front desk- I don’t know her name but she is blonde and always greets me like I am an old friend!

    Stayed 1 night in Dec 2019

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