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Reviews

4.1/5 Very Good
746 reviews
Friendly staff, Good breakfast, Nice hotel

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Samford University
    5 min drive
  • Popular Location
    Red Mountain Park
    7 min drive
  • Restaurant
    Okinawa Sushi & Hibachi Steak House
    6 min walk
  • Restaurant
    IHOP
    6 min walk
  • Airport
    Birmingham, AL (BHM-Birmingham Intl.)
    16 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Birmingham

    Located in Birmingham, Best Western Plus Carlton Suites is in the business district. Alabama Theater and Birmingham Museum of Art are cultural highlights, and travellers looking to shop may want to visit Riverchase Galleria and The Summit. Looking to enjoy an event or a game while in town? See what's going on at Regions Field, or consider a night out at Alabama Symphony Orchestra.

    Popular Location

    What's nearby

    • Samford University - 5 min drive
    • Red Mountain Park - 7 min drive
    • University of Alabama-Birmingham - 7 min drive
    • Vulcan Statue - 8 min drive
    • Birmingham Zoo - 10 min drive

    Getting around

    • Birmingham Station - 8 min drive
    • Birmingham, AL (BHM-Birmingham Intl.) - 16 min drive

    Restaurants

    • Okinawa Sushi & Hibachi Steak House - 6 min walk
    • IHOP - 6 min walk
    • Paw Paw Patch - 3 min drive
    • Alfredo's Pizza Café - 3 min drive
    • Popeyes Louisiana Kitchen - 3 min drive

    About this property

    Best Western Plus Carlton Suites

    An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 100 rooms provide conveniences such as sofa beds and fridges, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Microwaves, coffee/tea makers and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free RV/bus/truck parking

    Food and drink

    Free buffet breakfast available daily 6 AM–9 AM

    Things to do

    Fitness centre
    Indoor pool

    Family friendly

    Dry-cleaning service
    Indoor pool
    Laundry facilities
    Microwave
    Fridge
    Sofa bed

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities

    Languages spoken

    English
    Spanish

    Business services

    24-hour business centre
    1 meeting room
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Sofa bed single

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    42-inch flat-screen TV
    TV channels

    Food and drink

    Coffee/tea maker
    Microwave
    Fridge

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    4.1

    Very Good

    5 - Excellent
    341
    4 - Good
    235
    3 - Okay
    95
    2 - Mediocre
    44
    1 - Poor
    31
    4.3
    Cleanliness
    4.3
    Service and Staff
    3.7
    Amenities
    4.1
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    I didn't like that it was hard trying to reach a staff member to help you with any services and than they will finally respond with a attitude. To get fresh towels and bathroom tissue it was a hassle. I didn't like the customer service at all.

    Stayed 4 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    Somebody had smoked in my room and it smelled terrible. The faucet was loose and required two hands to operate. There was something that looked like powdered sugar all over the couch. The only positive really was the lady at the front desk. She was super friendly.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    We were travelling with our dogs and I was pleased that they had new tile floors in the room.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nothing specific. Just an overall good experience.

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Not particularly safe or clean. Tiny spider like insects on bed - not bedbugs, but disconcerting. The door throw over bolt was missing the hardware on the door itself, so it offered no protection. I had the Do Not Disturb sign on the door, but housekeeping entered the room anyway.

    Stayed 2 nights in Jan 2020

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