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Lovely hotel Friendly staff Comfortable bed Close to NEC
Although our stay was pleasurable I was somewhat disappointed that some of our party were made to pay for breakfast whereas others were given a complimentary breakfast. They did give us a discount of £2 per person but I felt that this was not acceptable and I was disappointed that despite having ...
the stay was great however the tables were cleared at night when we were clearly still sat there..... we lost our table favours and photos
Really impressed with this hotel, upgraded to a suite this was a great decision the room was amazing full of character, staff were very friendly and helpful, breakfast was tasty plenty of choice. The only down side was there is quite alot of noise from outside the front of hotel but as you are right ...
The staff were friendly and helpful. We had planned to eat in the city centre and when we asked the gentleman at reception for help with bus timetables and routes he was extremely helpful. Another bonus at this hotel is the guest parking which is free.
Beautiful hotel with excellent friendly staff. Took the family for a 1 night stay and would definitely return. Staff wee very welcoming and great with the kids
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