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Booked in for one night. Impressed with noise insulation from the busy road outside Mailbox. Very confortable room and very good quality breakfast. All the staff friendly and efficient and thought the rate good value
The hotel was so handy for New Street Station. The hotel seemed very quiet and the bar was closed when we got back from celebrating the New Year! I missed a 2 way mirror in the bathroom which is important as you get older. A magnifying mirror is so helpful. The bed was so comfortable also wonderful ...
I stopped here for one night in the very busy run up to Xmas. Most of the other hotels close to Birmingham City Centre were proving way too expensive so i remembered that I had stopped here before. It's about a mile to Broad Street and is fairly handy for shopping in the Bullring etc. The room was ...
It was such a special and kind touch to offer my Daughter and I a complementary glass of fizz on arrival for celebrating my Daughter's 19th Birthday. It was also a very kind personal touch for the staff to bring up Sanitary Products to help my Daughter out when she was taken by surprise. Looking ...
Stayed for a couple of nights on business. The room was great (clean, pretty well equipped, great views, comfy bed), though the air conditioning was unreliable or slow to react, so it was chilly at times. Great shower. However, service at the bar was slow and poor; and the choice/quality of food ...
We found the hotel to be very well equipped and comfortable, we thought given the price we had paid it was excellent value and the breakfast that was included was very good. Only one very small thing is that the room only has one reading light between the two beds
Friendly, helpful staff Comfortable, clean rooms, with all the extras you could possibly need, wonderful beds and great views of the city. Rooms are also nice and quiet unlike some other city centre hotels.
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