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Although our stay was pleasurable I was somewhat disappointed that some of our party were made to pay for breakfast whereas others were given a complimentary breakfast. They did give us a discount of £2 per person but I felt that this was not acceptable and I was disappointed that despite having ...
Lovely hotel. Got upgraded to a bigger room overlooking the canal for £40 which included breakfast which cost £37. Plenty of choice at breakfast, very busy but the staff kept on top of replenishing and cleaning.
Nice hotel but it could do with some updating.... carpets look old and pool area is lovely but again quite old. However beds extremely comfortable and staff very friendly and helpful. Would definitely stay here again 😊
Check in was ok - welcome was a bit false and we were "processed". Room was very good - great shower. Very clean and comfortable and would stay there again
Got to Birmingham with no luggage. Staff were prompt in delivering it to my room as soon as it arrived from Amsterdam. Much appreciated. Well situated near a hard to miss building, The Mailbox, which makes it easy to find at the end if a long day walking around Brum. My stay here was a seamless experience ...
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