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The hotel was so handy for New Street Station. The hotel seemed very quiet and the bar was closed when we got back from celebrating the New Year! I missed a 2 way mirror in the bathroom which is important as you get older. A magnifying mirror is so helpful. The bed was so comfortable also wonderful ...
Well equipped, quiet and comfortable rooms, pleasant staff, good choice at breakfast. Handy for New Street station once you know the shortcut through the shopping centre. I would definitely stay here again.
It was such a special and kind touch to offer my Daughter and I a complementary glass of fizz on arrival for celebrating my Daughter's 19th Birthday. It was also a very kind personal touch for the staff to bring up Sanitary Products to help my Daughter out when she was taken by surprise. Looking ...
Friendly, helpful staff Comfortable, clean rooms, with all the extras you could possibly need, wonderful beds and great views of the city. Rooms are also nice and quiet unlike some other city centre hotels.
The hotel is friendly and comfortable, but it is currently in the middle of a building site so a bit noisy in the morning! The room was in need of a refurb but I guess they will leave that until the local building works are complete. The beds were very comfortable. I thought the bar was a bit expensive, ...
Stayed for a couple of nights on business. The room was great (clean, pretty well equipped, great views, comfy bed), though the air conditioning was unreliable or slow to react, so it was chilly at times. Great shower. However, service at the bar was slow and poor; and the choice/quality of food ...
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