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Only slight issues were - 1- Parking was an issue due to lack of space (off site parking was offered) 2 - lifts were being repaired so there were afew times where I waited a long time to get in a lift, but the staff were apologetic and offered alternative service lift facilities when they could (Which ...
Very comforting and friendly hotel, good to use as its right in the middle of everything so you can travel around Birmingham with ease. Clean rooms and good views, beds extremely comfy!
So close to New Street Station and Hippodrome Theatre. Very friendly staff (reception and restaurant). Great choice of food at breakfast. Lobby really nice to sit in and have a drink.
Bathroom needs attention, the bath was cracked near its plug and is now rusty, the usual silicon around the bath also needs replacing. Nice hotel in a great location, we have no problems about booking this Hotel again, nice leisurely break.
Good location, room dated & needs upgrading. Great for a 1 night stop for an event. Lift very random at stopping & lengthy wait for lift. Apart from that, very friendly staff & perfect for my needs at the time
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