Ratings based on 1,329 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Bradford

OK hotel, although some small issues

Posted 15-Sep-2017
Cons: The beds, plus maybe a little modernisation in the rooms.
The hotel itself, and the staff were nice, but once in the room things changed a little. The room itself seemed a little dated to say this is a 'Hilton'. The bed was not comfortable and I spent most of the night tossing and turning. To add to this, there was an air conditioning unit right outside my window which decided to kick in at about midnight both nights I stayed!
2 out of 5
by A verified traveller

Posted 07-Sep-2017
Much worse condition than other hotels on same property
2 out of 5
by A verified traveller from Belfast

Posted 28-Aug-2017
Pros: Hotel lobby and facilities were nice. Convenient location for NEC events.
Cons: Beds are dreadfully uncomfortable.
Great looking hotel and convenient for events at the NEC but horrendously uncomfortable, firm beds. It was so bad I asked to swap rooms, but the second room was equally bad. I couldn't stay here again on account of not being able to get a good night's sleep.
5 out of 5
Recommended
for Other
by A verified traveller from Devon

My stay

Posted 27-Aug-2017
Pros: Proximity to the NEC
Cons: Comfort of the bed
Location: Cinema nearby, close to the NEC
Friendly staff, clean room. With a nice central location between the NEC, places to eat and the train station
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Great location few minutes walk to nec Kids loved the pool and dinner in bar after
2 out of 5
by A verified traveller from london

Posted 21-Aug-2017
Rooms are so small... I booked family room we hardly had any room to walk in plus their sofa bed is so uncomfortable to sleep on.
2 out of 5
by A verified traveller from London

Disappointing room

Posted 18-Aug-2017
The room qualities were very poor: Room smells bad, bed was not comfortable at all and duvet was very hot even with the air conditioning on, WiFi signal was very poor, TV still not digital and there were no fridge. No what you expected from a 4 stars hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Good for overnight near airport.

Posted 17-Aug-2017
Good value overnight stop off to Birmingham airport.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hilton Stay

Posted 17-Aug-2017
Great friendly olace to stay. But please be aware that it is not the place to stay if you are lacking in cash funds. Everything is overly priced, it's not a silver service type place but seems to think it is. Though everything is kept and aranged nicely it is just to exspensive if you are gigging at the Nec or traveling on..
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Best Hotel in the NEC are

Posted 17-Aug-2017
Best hotel staff, best rooms and excellent swimming pool and spa. highly recommended To book this hotel, you won't be disappointed