Ratings based on 6,489 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2017
Only bad thing was the location of the air conditioner. The only vent blows right into the direction of the bed.
4 out of 5
Recommended
for Everyone
by A verified traveller from RVA

Entertaining hotel with great service.

Posted 23-May-2017
The staff was very helpful and nice, and the room and other facilities were very clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
I came into town for a show with a friend and had a wonderful time - we plan on returning! Great all in one facility that allowed us to stay put and enjoy our mini vacation
3 out of 5
by A verified traveller from U.K.

disappointing

Posted 20-May-2017
Pros: Not as much as before
Cons: reception staff obviously don't want to be there stayed before never had this problem. No refund yet of our $100 back 3 weeks. Would not go back.
Location: well located
stayed here before many times this stay it appears to be gong down hill. Things looking tired decor etc. Being checked in uncomfortable very miserable person. Fusion food bar had not got much food to eat asked for two none left. Checking out person was quite sharp, not very nice at all. Got quite stroppy when we asked about our $100 refund very rude said in 5/7 days still have not got it 3 weeks later.
5 out of 5
Recommended
for Everyone
by A verified traveller

Mother's Day memories

Posted 20-May-2017
Me and my wife had an awesome time and enjoyed the restaurant that's in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-May-2017
Cons: Ventilation.
Location: disappointed at the lack of things to do if you don't gamble
I would have liked to have known that this was a smoking hotel. The smoke was very overwhelming. They need more open areas for people that don't smoke can relax.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-May-2017
The overall experience was great! The pool was nice. Service was excellent. The staff was extremely pleasant and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice pool

Posted 09-May-2017
Great staff will come back again room was very clean Although it was very busy the check in was fast and staff was extremely friendly
4 out of 5
Recommended
for Everyone
by A verified traveller

good experience

Posted 07-May-2017
Great first experience. Friendly staff. Only improvement needs to be with valet parking. Waited nearly 15 min on two occasions to drop off car.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2017
Cons: valet service
Location: shopping
valet was slow needs faster service everyone was helpful nice place to stay