Ratings based on 6,872 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Baytown, Tx.

Just stopped to rest.

Posted 22-Nov-2017
Pros: Everything
Cons: Nothing
Everything was what you would wish for in a motel/hotel.
4 out of 5
Recommended
for Couples
by A verified traveller from paris, france

great facility

Posted 22-Nov-2017
Pros: room, black out curtains, bath towels, room service pizza deal.
Cons: parking accessibility for handicapped.
Location: many other casinos and food choices in the area
nice rooms, black out curtains, big bathroom, great towels, comfortable bed, great room service pizza deal. hotel accessibility from parking garage is a pain in the ass.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but smoke smell

Posted 22-Nov-2017
Good hotel with ocean view. Thick smoking smell though everywhere and in non smoking room too. Other then that it was an excellent stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Posted 21-Nov-2017
It was nice and clean. The only thing I didn't like was we put the do not disturb sign on the door and the hotel staff still came knocking on the door early in the morning the next day saying they had to come in. We were only there a day, so it wasn't like it was 2 days, like their policy states. I think it was a little uncalled for because we were sleeping and they woke us up after that. Even with that the hotel was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Myrtle Grove, LA

Posted 20-Nov-2017
Pros: Great being able to check in and take the elevator down to the concert without having to leave.
Cons: Have a non-smoking restaurant/bar and better access to non-smoking casino without having to walk through the smoking section.
Stayed overnight due to the Foreigner Concert. The Studio was an excellent forum to see the concert. Hotel accommodations were fine, no problems. Visited the Casino and hated all the smoking. We found a "non-smoking" casino area but we had to walk through the smoking section to get to it. It wasn't that large and there weren't too many slot machines in that section, especially larger denominations. For people who are either allergic to smoke (which I am) or do not want to be exposed to 2nd hand smoke the location wasn't conducive. All restaurants allow smoking. It would be nice to have one outlet where someone can eat without people smoking.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Nov-2017
Nice hotel but the bathroom had a mold smell and pipes made noise all night.
5 out of 5
Recommended
for Everyone
by A verified traveller

great place

Posted 18-Nov-2017
good friendly staff at desk; friendly telephone operator who we called to get air conditioner maintenance, who showed up 15 minutes later, and fixed the problem... my fault... not theirs... and then ordered 2 x blankets, delivered again in about 15 minutes... had a good meal downstairs in the Italian restaurant , pretty quiet in the room.. and enjoyed a good nite sleep, overall great place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from biloxi,ms.

Hotel stay

Posted 18-Nov-2017
Wanted to change reservation but was denied by management. Thought by giving 24 hours notice would be acceptable. Wont book through Expedia again. Felt like I got the run around.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lacking in convenience

Posted 12-Nov-2017
Room only had 2 towels and 2 wash rags. It didn’t have a microwave and only 2 cups of coffee grinds
3 out of 5
by A verified traveller from jackson ms

was nice but not this time

Posted 11-Nov-2017
Well when we checked in I paid for a king room online but the hotel claimed they only had 2 queens. When we got ready for bed and was trying to get in WiFi could not connect. I have a iPhone 5 and my husband has a google tablet m. I tried in my room and then I went to the desk and she could not connect so she said call the operator and ask for IT help and so I did by this time it was 1am and they tried to help me but o. My IPhone it kept saying unsecured site so I said thanks and told I was ready to go to sleep. Let me back up we went into the casino to play the slots. I was on about 3 machines and no one ever offered me a beverage. My husband was at the bar and he said some more people complained about that too. When I checked out she never ask how was my stay. I have stayed here in the past I really like the IP but I din’t Know now. Oh and the doors kept being slammed. I fon’t Know if people were leaving or it was house keeping maybe you need to wd40 the doors.