Ratings based on 6,366 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from t.d.biloxi

Nice hotel

Posted 25-Mar-2017
Excellent I love it all best hotel ever. Hotel was nice clean staff was very unbelievable especially Kim. He was very friendly explain everything also when I sign up for a card the lady was so friendly she look st my license and said happy birthday. I received tshirt everyone's was awesome.
4out of 5
Recommended
for Everyone
by A verified traveller

Left 1 day early

Posted 25-Mar-2017
We had a family emergency and had to leave on Thurs rather than Fri. IP did waive the facility fee, but had to pay you for the extra night. Overall, the trip was good. Thank you!
3out of 5
Recommended
for Everyone
by A verified traveller from new orleans

Nice hotel

Posted 24-Mar-2017
Hotel is very nice but the bed frames are horrible. The beds are very noisy and eventually broke from the frame during sex.
4out of 5
Recommended
for Everyone
by A verified traveller from San Antonio Tx

Posted 23-Mar-2017
Pros: near the beach and reasonably priced
Cons: A more kid friendly environment; better games and entertainment
The smoker in the lobby were a problem with me. I would prefer a more smoke free environment.
4out of 5
Recommended
for Everyone
by A verified traveller from New Orleans

Nice hotel but smoky odors throughout.

Posted 23-Mar-2017
The staff was wonderful but the check-in line was long--35 min long. And then the Sapphire members had a special line, which meant they would often jump to the front of the line. I was suprise to see people in the lobby smoking- I know it's a casino hotel, and smoking is allowed in the casino but the hotel lobby too? The rooms were nice but the a/c blew warm most of the time. And the halls were loud--We could hear everything and that's with a white noise maker. Parking was easy though and the restaurant buffet was great!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
Great Hospitality, all staff friendly and helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from Plainfield, NJ

Overall close and convenient to everything.....

Posted 22-Mar-2017
Pros: Everything, except there was a lot of smoke in the casino...
Cons: Smoking control....
Location: Everything
When we arrived at the hotel, we had a discrepancy with Expedia and the rate at the hotel, since we had a snow and ice storm the day before and we're not able to leave on that date. Andrea Hargroves, the assistant manager, straightened everything out and was so pleasant and outstanding in the way she handled it. We appreciated everything she did....
5out of 5
Recommended
for Couples
by A verified traveller from Pagosa Springs, CO

Very nice hotel close to the beach

Posted 22-Mar-2017
Cons: More elevators up the rooms.
Location: Close to the beach
Excellent service from the beginning to leaving. Would have liked to have been able to stay longer. Great room, clean.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice accommodations

Posted 21-Mar-2017
Only minus is that carpet in the room needed to be cleaned; obvious old stains. Otherwise room was very clean.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Mar-2017
Really enjoyed the entire experience.. Especially the Spa