Ratings based on 5,610 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

People smoke anywhere

Posted 19-May-2016
There was people smoking in the lobby the hallway with stuffy and stunk like smoke. I am not a smoker therefore trying to sleep in a room that smells like smoke is disgusting.
4out of 5
by A verified traveller from crystal springs, ms

great hotel

Posted 18-May-2016
Pros: room was super nice
Cons: problem with players club
Location: right off highway 110. not far from strip mall with plenty of places to eat
everything was great. did not have a problem with my stay except you could hear people coming in and out of rooms and talking loud in the hallways
2out of 5
by A verified traveller from Pensacola

Clean but nickle dime you to death

Posted 17-May-2016
Pros: Clean, nice room
Cons: When arriving make it easier to park and get help with luggage. I couldn't use the valet service because it would have taken me over an hour to get in
When we arrived, there was only Valet service available to get in. Plus it was backed up due to a pro fight going on that night and a band playing at the resort. I had to park illegally go check in and ask how to park. I learned where to park. Then I went to the concierge desk to ask for help to get my luggage to my room. I asked for a cart on rollers but they treated me badly saying they don't do that and let me go away. I asked him if there was any help available for a 100% disabled veteran. They said no. So I had to take my luggage from the parking garage to the other side of the hotel where my room was. They charge you for valet service to park your car and take you luggage to your room plus the hotel charges you additionally for parking your car at the end of your stay. So many charges?????
Comment from Hotel Management
23-May-2016 by - Boyd Gaming Customer Service, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay here at IP Casino Resort Spa. It appears that we impacted your stay in a negative manner and for that we apologize. I would like to note that we do not charge for parking or valet services. These services along with many other hotel amenities are covered by the hotel resort fee. I apologize for any confusion regarding this. Once again, we would like to thank you for sharing your feedback as it helps us to improve our overall guest experience.
3out of 5
by A verified traveller

Was a business meeting.

Posted 14-May-2016
Location: Without a car it appeared that there was not much around.
I don't like casinos. From hotel to business meetings had to walk through casino. Otherwise hotel was good, food was good.
4out of 5
by A verified traveller

Posted 11-May-2016
It was not exactly what u expected but the room was clean
3out of 5
by A verified traveller from Houma,LA

Nice Hotel, but not for non smokers

Posted 11-May-2016
Pros: the rooms were nice ,clean and spacious
Cons: designated smoking areas, make the lobby area non smoking.
We stayed there not realizing it was a smoking hotel. the rooms we got were non smoking but people were smoking in the halls and lobby, our clothes smelled like smoke when we left.
4out of 5
by A verified traveller from Houston, TX

Better than expected

Posted 08-May-2016
Room was clean, comfortable bed. Older crowd at the casino
4out of 5
by A verified traveller

Good hotel

Posted 06-May-2016
Had problem getting the TV to work. Maintenance came up a few minutes later and fixed it. Everything else was great.
5out of 5
by A verified traveller from g

Nice hotel

Posted 05-May-2016
Very nice hotel with a spa! Even though the line was very long it didn't take as much time as expected to check in and the staff was very polite and helpful.
5out of 5
by A verified traveller from clearwater, fla

Was very nice, we enjoyed our stay

Posted 02-May-2016
Pros: Room was clean,staff was great
Very nice , staffers era nice , we will stay hear again,