Ratings based on 6,436 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Athens, Ga

Hotel resort not up to par

Posted 22-Apr-2017
Expected more from the Imperial Palace. We were never able to find food to eat and when we did find an open restaurant it was the worst service ever! Asked for help from front desk. We were given a schedule of when all restaurants were scheduled open on specific days and we'll they just were not. Unfortunately the staff was not at all concerned about this.
5out of 5
Recommended
for Everyone
by A verified traveller from collins

Nice

Posted 20-Apr-2017
Love stay there will come back soon enjoy being there with you guys
5out of 5
Recommended
for Everyone
by A verified traveller from m

Excellent stay

Posted 20-Apr-2017
Stayed for business meeting very convenient location friendly staff will stay again
4out of 5
Recommended
for Everyone
by A verified traveller from b

Nice hotel

Posted 18-Apr-2017
My daughter loved it but needs something for the kids to do
5out of 5
Recommended
for Everyone
by A verified traveller from atlanta ga

I loved it

Posted 18-Apr-2017
I slept like a baby..the food was great..it was awesome..i love it
4out of 5
Recommended
for Everyone
by A verified traveller from l

Decent Hotel

Posted 16-Apr-2017
Clean rooms, good food at the restaurants, but you got to expect second hand smoke everywhere since it is a casino.
5out of 5
Recommended
for Everyone
by A verified traveller

Great resort

Posted 14-Apr-2017
Great resort and great service Great resort and great service
5out of 5
Recommended
for Everyone
by A verified traveller

The best

Posted 14-Apr-2017
Great resort and great service Great resort and great service
5out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Wonderful Experience

Posted 14-Apr-2017
Great staff. Affordable luxury. The amenities were on point. Clean. Great food. Nice Casinos.
3out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Posted 14-Apr-2017
Overall, I had a great stay. However, during the weekend I stayed there was a college event happening which led hotel staff advising that I would have to pay an extra 10 for guest to come up to my room due to the large crowd, which was not mentioned when I booked room. We had to have out room card present each time we entered elevator to go to room (Every single person listed on room), other than that I have no complaints, all staff where very friendly and responded very quickly to any request.