Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

good location and facility

Posted 29-Nov-2016
Pros: location is good, kept up well. excellent breakfast
Cons: tv remote is too complicated -- hard to surf. It would be good to have a discounted rate for family members visiting a nursing home resident
clean, comfortable, quiet , good for families, especially children
3out of 5
by A verified traveller from US

Nice hotel. Beautiful clean rooms, understaffed.

Posted 23-Nov-2016
The room was beautiful and clean. Beds with clean white linens. You have to pay to use the attached Reef swimming pool. They say their are towels to use at the front desk but there were none. The clerk said , "We usually have towels, but we have none." No one went and got any. No offer to get some. Just, "We have none." The children had to go through the cold halls with nothing to wrap around them or dry off with. The desk for getting into the Reef also only had one person, who was efficient, but very unfriendly. We did enjoy our stay, but may stay somewhere less expensive and bring our own towels next time.
5out of 5
by A verified traveller

Great location

Posted 16-Sep-2016
Great amenities, laundry room was excellent, great local restaurants, ease to get on freeway
5out of 5
by A verified traveller from vancouver, usa

Tesla superchargers a big plus!

Posted 15-Sep-2016
We had seen the hotel when charging eastbound from Washington to Wisconsin. Thought it might look a bit spendy for us, but discovered it to be quite reasonable. My only suggestion: on our return westbound we arrived just after sunset and the signs weren't yet visible from freeway. When we looked later they were well lit. It wouldn't hurt to turn them on a bit earlier as the September days shorten.
4out of 5
by A verified traveller from Edinburgh

Comfortable, good value room, ideal for airport.

Posted 07-Sep-2016 on Hotels
Courtesy shuttle drivers were extremely helpful and accommodating and the room was spacious comfortable and clean. Breakfast was a bit disappointing, quite a few things hadn't been replenished when we went down for ours so the choice was limited. On the whole, a good value night's stay.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Sep-2016 on Hotels
4out of 5
by A verified traveller

Posted 30-Aug-2016 on Hotels
There was a wedding right outside our window and the band, whom was terrible, played until after 11:00 PM. Having an infant that we couldn't get to sleep made for a long night and crabby morning. We called the front desk and they stated they had multiple complaints.
4out of 5
by A verified traveller from Montana

Posted 26-Aug-2016
Fun weekend in Billings, perfect family hotel. :) Water park was awesome, staff was friendly. Nice breakfast, and comfy beds!
4out of 5
by A verified traveller

No clean towels

Posted 22-Aug-2016
The Hotel ran out of clean towels Saturday night and didn't get any until 11 am.
5out of 5
by Mark

This traveller left a rating score only Posted 14-Aug-2016 on Hotels