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Reviews

4.4 / 5Excellent
147 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Arriaga Theater
    1 min walk
  • Popular Location
    Santiago Cathedral
    3 min walk
  • Restaurant
    El Mercante
    1 min walk
  • Restaurant
    Arrese
    1 min walk
  • Airport
    Bilbao (BIO)
    14 min drive

Book online or call:

020 3564 4853

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    About this area

    Bilbao

    Located in Bilbao's Bilbao Old Town neighbourhood, NYX Hotel Bilbao by Leonardo Hotels is in the city centre and near a train station. Notable landmarks in the area include Plaza Moyua and Vizcaya Bridge, and travellers wishing to experience a bit of culture can try Guggenheim Museum Bilbao. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre. Our guests appreciate the hotel's location for the nightlife.

    Popular Location

    What's nearby

    • Arriaga Theater - 1 min walk
    • Santiago Cathedral - 3 min walk
    • Bilborock - 5 min walk
    • Ribera Market - 6 min walk
    • Bilbao City Hall - 7 min walk

    Getting around

    • Arriga Tram Stop - 2 min walk
    • Bilbao-Abando Station - 5 min walk
    • Bilbao (BIO) - 18 min drive

    Restaurants

    • The Clash — 1 min walk
    • El Mercante - 1 min walk
    • Arrese - 1 min walk
    • Cafe Del Arenal Restaurante - 1 min walk
    • Bar Los Fueros - 1 min walk

    About this property

    NYX Hotel Bilbao by Leonardo Hotels

    This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, self parking and a meeting room are on-site. All 109 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LED TVs with satellite channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: EUR 18.2 per day

    Food and drink

    Full breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 18 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Heating

    Bathroom

    Hairdryer
    Shower

    Entertainment

    40-inch LED TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Separate sitting area
    4.4

    Excellent

    5 - Excellent
    91
    4 - Good
    39
    3 - Okay
    10
    2 - Mediocre
    6
    1 - Poor
    1
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awesome Hotel, Great Location

    The hotel was stylish and very clean, right in the middle of the Old Town and steps away from some awesome pintxos. Ideal for couples trips, but my friend and I had lots of fun here.

    Stayed 6 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Had an extremely enjoyable time here, excellent location and modern rooms. Staff friendly and helpful, Looking forward to visiting again.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing service. My sister left her whole bag with passport and money and the staff on duty managed to save our trip by arranging a taxi to deliver the bag to the airport so we can catch our flight. Thank you so much! Stayed here on January 10 checkout out 4 am on January 11. Really highest praise for that male staff!!

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    2/5

    • Liked: Property conditions & facilities, room comfort
    • Disliked: Cleanliness, staff & service

    Horrible service/No effort to make it right

    To start off, our flight into Bilbao was diverted and we were not able to land due to weather. As a result, we paid for a night of the hotel that we could not use. Hotel made no efforts to accomodate us by paying them one night without use plus the upgrade for breakfast we could not use. They didnt offer to credit us back the night nor did they even provide something as simple as a drink on them. This gesture is common with each and every other hotel I have ever stayed when my flight prevents me from arriving. We also apparently were staying at hotel weekend of largest festival in Spain and as result we had hundreds of thousands of people outside hotel peeing all over street and busting bottles of glass. Also, hotel refused to provide room service and apparently if it rains a single rain drop or is foretasted to rain a single rain drop they close the rooftop bar. The last morning, we were supposed to get breakfast to go(which we paid for) since our check out time was before breakfast started. We never got it. On another note, the lobby area was a disaster with empty beer cans all over the next morning from the night before festival. It is too bad cause this hotel is a nice property in a nice location but the staff and the service is what you would expect at a one star flea bag hotel off the interstate in middle of nowhwere not at a 4 star property city center of a major city. Avoid this property is customer service and cleanliness is important to you.

    Stayed 3 nights in Dec 2019

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