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Reviews

4.1/5 Very Good
992 reviews
"It was great place for a city break. I would go again."

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Gran Casino Bilbao
    6 min walk
  • Popular Location
    Bilbao City Hall
    7 min walk
  • Restaurant
    Ambigú
    1 min walk
  • Restaurant
    Gosari
    1 min walk
  • Airport
    Bilbao (BIO)
    13 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Bilbao

    Located in Bilbao's Abando neighbourhood, Mercure Bilbao Jardines De Albia is near a metro station. Notable landmarks in the area include Plaza Moyua and Vizcaya Bridge, and travellers wishing to experience a bit of culture can try Guggenheim Museum Bilbao. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre.

    Visit our Bilbao travel guide
    Popular Location

    What's nearby

    • Gran Casino Bilbao - 6 min walk
    • Bilbao City Hall - 7 min walk
    • Plaza Moyua - 9 min walk
    • Arriaga Theater - 10 min walk
    • Guggenheim Museum Bilbao - 13 min walk

    Getting around

    • Pio Baroja Tram Stop - 4 min walk
    • Bilbao-Abando Station - 5 min walk
    • Bilbao (BIO) - 13 min drive

    Restaurants

    • Ambigú - 1 min walk
    • Gosari - 1 min walk
    • Cinnamon - 1 min walk
    • Albatros - 1 min walk
    • A Votre Santé - 1 min walk

    About this property

    Mercure Bilbao Jardines De Albia

    A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 138 rooms offer free WiFi, minibars and LED TVs with satellite channels. Guests will also find room service (during limited hours), rainfall showerheads and electric kettles.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: EUR 25 per day
    Limited parking spaces

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 16 for adults and EUR 7 for children
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    24-hour fitness centre
    Full-service spa

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Snack bar/deli

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    French
    German
    Spanish

    Business services

    Business centre
    Computer station
    Meeting rooms

    Outdoors

    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - sports
    Spa open selected days
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Heating

    Bathroom

    Bathtub or shower
    Bidet
    Free toiletries
    Hairdryer
    Rainfall showerhead

    Entertainment

    40-inch LED TV
    satellite channels

    Food and drink

    Electric kettle
    Minibar

    More

    Desk
    Phone
    Safe
    4.1

    Very Good

    5 - Excellent
    379
    4 - Good
    418
    3 - Okay
    128
    2 - Mediocre
    47
    1 - Poor
    20
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.2
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Staff & service
    • Disliked: Property conditions & facilities, room comfort

    JayStu visit

    The location was good, however the room we were allocated was in the basement, no view and the room was very tired.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    lovely hotel

    Lovely hotel. Great breakfast buffet with fresh orange juice and freshly made omelettes. Great staff too. So happy, well mannered and respectful.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was great place for a city break. I would go again.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Terrible and not what you expect, Spa fully booked

    We booked this hotel as it sold it self as having a spa, spa was apparently all sold out for 2 days and wouldn’t let us use any of the facilities. But we saw locals paying to get in, they make more money out of them as it’s 30€ for them and hotel guests 15€. Really shame as it spoiled our trip because we planned this for my wife’s 30th birthday after 2 very busy days in San Sebastián we needed the spa. And the hotel room we got was terrible really small neglected room and falling apart and the view of the stairs was just something else. All in all don’t waste your money on this because it has spa and there are so many more better hotels around. We feel really gutted we booked this place.

    Stayed 1 night in Jan 2020

    1/5

      No idea I did not get any confirmations of bookings and I did not go to the hotel so I was charged for a no-show very poor customer service

      Stayed 2 nights in Jan 2020

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