Hotel Silken Indautxu Bilbao

Photo gallery for Hotel Silken Indautxu Bilbao

Interior entrance
Terrace/patio
Terrace/patio
Flat-screen TV
Down duvets, minibar, in-room safe, desk

Overview of Hotel Silken Indautxu Bilbao

VIP Access

Hotel Silken Indautxu Bilbao

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010

Explore the area

  • Popular LocationPlaza Moyua9 min walk
  • Popular LocationSan Mames Stadium13 min walk
  • Popular LocationGuggenheim Museum Bilbao15 min walk
  • AirportBilbao (BIO)21 min drive

Choose dates to view prices

About this area

Bilbao

Hotel Silken Indautxu Bilbao is located in Bilbao City Centre, a neighbourhood in Bilbao, and is in the entertainment district and near the boardwalk. Chavarri Palace and Palacio de la Diputación Foral de Vizcaya are local landmarks, and the area's natural beauty can be seen at Estuary of Bilbao and Dona Casilda Iturrizar Park. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours and other activities like segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hospital de San Francisco Javier - 1 min walk
  • Plaza de Toros de Vista Alegre - 7 min walk
  • Plaza Moyua - 9 min walk
  • San Mames Stadium - 13 min walk
  • Guggenheim Museum Bilbao - 15 min walk

Getting around

  • Indautxu Station - 3 min walk
  • Bilbao Ametzola Station - 7 min walk
  • Bilbao (BIO) - 21 min drive

Restaurants

  • Grafit Rock Café - 2 min walk
  • Ipindo - 2 min walk
  • Hot dog house - 3 min walk
  • Pizza Leggera - 3 min walk
  • Cafe Capuccino - 3 min walk

About this property

Hotel Silken Indautxu Bilbao

4-star Bilbao hotel in Bilbao City Centre, near Guggenheim Museum Bilbao
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 184 soundproofed rooms feature free WiFi and minibars. Comforts include pillow menus and down comforters, and guests will also find room service and flat-screen TVs.
Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and a safe. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: EUR 15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Bike rentals
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (4306 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Grab bar in bath
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Portable hoist available
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – June 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 19.00 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - B01568344
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 270 out of 821 reviews
5 - Excellent 33%
Rating 4 - Good. 406 out of 821 reviews
4 - Good 49%
Rating 3 - Okay. 107 out of 821 reviews
3 - Okay 13%
Rating 2 - Poor. 28 out of 821 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 821 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel with very various breakfast and excellent dinner options. Situated in a nice zone, very close to Bilbao Stadium. Staff is very friendly.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
The hotel was centrally located. The staff was most helpful and attentave. There was a nice selection of food on the breakfast buffet, that was well prepared. Rooms were clean and spacious
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel No VIP service offered
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but some distance to sights
We had a Club Double with Terrace and the room size was good, with a nice large double bed, which was comfortable. The room we had is in an annex (no 537) which is connected via an inside passage. This does however not work for disabled persons, as it has several stairs in between. The terrace is large, but seems not to be serviced as both table and stools were dirty. The bathroom was a good size, but the curtains were half falling off. Outside of the hotel there is no sign of Silken, so if you ask someone, do refer to Hotel Indautxu, otherwise no-one can help. In any case if you arrive by plane take a taxi, rather than the official airport-bus. It is much quicker, gets you directly to the hotel and costs no more than € 30. We also did have drinks and a meal at the hotel which was both good and reasonable in price, considering it's a 4-star hotel. There is however one thing that annoyed us. Contrary to other Silken Hotels we stayed at, they don't provide a WiFi code but ask you to register by name. This meant however that several times a day we had to login in again, for both our i-phones and i-pads which was really bad. Location wise we struggled a bit with the hotel as the old town, Guggenheim Museum etc are all 15 minutes or more (walking) away. The taxis are however quite cheap (normally € 5) within town. For a next visit I would nevertheless consider a different location.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct 2021
Super location , lovely clean hotel , very friendly & helpful staff , great place to stay , really enjoyed our visit and we look forward to staying here again .
Stayed 5 nights in Oct 2021