Photo gallery

Hotel Puerta de Bilbao

Star Rating
4 out of 5



4.1 / 5Very Good
736 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant


What's nearby

  • Popular Location
    Bilbao Exhibition Centre
    12 min walk
  • Popular Location
    Hospital Universitario Cruces
    2 min drive
  • Restaurant
    Restaurante Jakome
    8 min walk
  • Restaurant
    Ribeira Sacra
    12 min walk

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-17. Try updating your dates to see prices for your trip.

    About this area


    Near a metro station, Hotel Puerta de Bilbao is in an area with good shopping. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are cultural highlights, and some of the area's notable landmarks include Plaza Moyua and Santiago Cathedral. Travelling with kids? Consider Getxo Aquarium, or check out an event or a game at San Mames Stadium.

    What's nearby

    • Popular Location
      Bilbao Exhibition Centre - 12 min walk
    • Popular Location
      Hospital Universitario Cruces - 2 min drive
    • Popular Location
      Hospital de Basurto - 6 min drive
    • Popular Location
      Maritime Museum - 7 min drive
    • Popular Location
      Vizcaya Bridge - 16 min drive

    Getting around

    • Barakaldo Lutxana Station - 4 min drive
    • Ansio Station - 15 min walk
    • Bilbao (BIO) - 14 min drive


    • Restaurante Jakome — 8 min walk
    • Ribeira Sacra — 12 min walk
    • Restaurante Cafetería Casa Enol — 15 min walk
    • Pastelería Zuberoa — 18 min walk
    • Batzoki Barakaldo — 20 min walk

    About this property

    Hotel Puerta de Bilbao

    This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a complimentary children's club and self parking. All 203 soundproofed rooms feature free WiFi and minibars. For entertainment, LED TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.

    Renovations and closures

    The property will be renovating from 03 November 2019 until 28 December 2019 (completion date subject to change). The following areas are affected:
    • Selected guestrooms
    The following facilities will be closed from 15 September 2019 until 11 June 2020 (dates subject to change):
    • Swimming pool
    During renovations, the hotel will make every effort to minimise noise and disturbance.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: EUR 14 per day
    • Electric car charging station

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 16.00 for adults and EUR 8 for children
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Things to do

    • Arcade/game room
    • Outdoor pool
    • Playground

    Family friendly

    • Arcade/game room
    • Children's toys
    • Dry-cleaning service
    • Free children's club
    • Outdoor pool
    • Playground
    • Soundproofed rooms


    • Banquet hall
    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • Business centre
    • Meeting rooms
    • Conference space (3229 square feet)


    • Garden
    • Pool sunloungers
    • Pool umbrellas
    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Smoke-free property
    • TV in reception

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Down comforter
    • Premium bedding


    • Bidet
    • Free toiletries
    • Hairdryer
    • Separate bathtub and shower


    • 48-inch LED TV
    • satellite channels

    Food and drink

    • Electric kettle
    • Minibar


    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Laptop-friendly workspace
    • Phone
    • Safe
    • Soundproofing

    Nearby things to do


    • Sailing
    • Surfing/boogie boarding

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

    5/5 Excellent

    Nice and modern room. Excellent AC, good Wifi. The food at the restaurant can be improved. Well located

    Stayed 1 night in Sep 2019

    4/5 Good

    Very friendly and helpful staff, good location and very cleanliness

    Stayed 1 night in Sep 2019

    5/5 Excellent

    Beautiful Bilbai

    Lovely hotel with very helpful staff most of whom spoke French, Spanish and English. The family room was comfortable and spacious with a sofa bed suitable for a child. The bathroom was large with both a bath and separate shower. It is located a few kilometres from Bilbao but excellent transport links straight into the town and many large shops within walking distance. The breakfast was buffet style and had a huge variety of cooked and continental foods with gluten free options and alternative milk too. The restaurant in the evening was also excellent and reasonably priced. We would definitely stay again.

    Stayed 2 nights in Aug 2019

    5/5 Excellent

    This place is a little bit out of the way (if visiting Bilbao) but is only a 15 minute metro to the centre. The staff were lovely, the food delicious and the room big and well equiped. The pool sounds as though it could do with repair as the sound of a bubbling drain was not the nicest to listen to all day, however this is a lovely hotel.

    Stayed 3 nights in Aug 2019

    Tell us how we can improve our site