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Hotel ILUNION Bilbao

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
454 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Euskalduna Conference Centre and Concert Hall
    5 min walk
  • Popular Location
    San Mames Stadium
    5 min walk
  • Restaurant
    La Galea
    1 min walk
  • Restaurant
    Berton
    1 min walk
  • Airport
    Bilbao (BIO)
    13 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-12-10. Try updating your dates to see prices for your trip.

    About this area

    Bilbao

    Located in Bilbao's Abando neighbourhood, Hotel ILUNION Bilbao is in the business district and near a metro station. Bilbao Fine Arts Museum and Guggenheim Museum Bilbao are cultural highlights, and some of the area's notable landmarks include Plaza Moyua and Zubizuri Bridge. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Euskalduna Conference Centre and Concert Hall - 5 min walk
    • Popular Location
      San Mames Stadium - 5 min walk
    • Popular Location
      Bilbao Fine Arts Museum - 10 min walk
    • Popular Location
      Maritime Museum - 11 min walk
    • Popular Location
      Hospital de Basurto - 11 min walk

    Getting around

    • Sabino Arana Tram Stop - 3 min walk
    • Bilbao San Mames Station - 7 min walk
    • Bilbao (BIO) - 13 min drive

    Restaurants

    • Botavara — 1 min walk
    • La Galea — 1 min walk
    • Berton — 1 min walk
    • Cafateria Swansea — 1 min walk
    • Harino Panadera — 1 min walk

    About this property

    Hotel ILUNION Bilbao

    Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Other amenities include self parking, a business centre and conference space. All 176 rooms offer free WiFi, fridges and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, hairdryers and safes.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and public transport

    • Self parking: EUR 22 per day

    Food and drink

    • Breakfast available for a fee: EUR 14.00 for adults and EUR 7.00 for children
    • 1 restaurant
    • 1 bar

    Things to do

    • Fitness centre

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities
    • Fridge

    Conveniences

    • Lift
    • Reception hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • Business centre
    • Meeting rooms
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds

    Bathroom

    • Free toiletries
    • Hairdryer

    Entertainment

    • TV/satellite channels
    • flat-screen TV

    Food and drink

    • Free bottled water
    • Fridge

    More

    • Desk
    • Iron/ironing board (on request)
    • Safe
    4.1

    Very Good

    5 - Excellent
    145
    4 - Good
    223
    3 - Okay
    62
    2 - Mediocre
    16
    1 - Poor
    8
    4.3
    Cleanliness
    4.0
    Service and Staff
    4.2
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Location was great, right downtown and close to the conference center (5 min walking). The bed was comfortable, there were blackout curtains, and the room was nice and warm. Shower had poor pressure and was rather old, but it worked. My biggest complaint is that I had planned on taking advantage of the fitness center like I always do when I travel, and they don't open the fitness center until 8AM! There's no way for working people to get to use the fitness center. It should really open at 5AM, or just be open 24/7. This was a big disappointment, and I will look elsewhere for my next trip to Bilbao. It's that big of a deal to me. And when I called down to reception to inquire, there was not even an apology, nor a call back from a manager, which I requested. Disappointing. But if you don't care about the fitness center, then yes, this is a win.

    Stayed 3 nights in Nov 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 6 nights in Nov 2019

      3/5

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Nice lobby, but the rooms are not that big. Well appointed, a little too "modern" and cold for my taste. Clean. Nice bathroom. Foul smell from the sink drain in our room. Air conditioner not working as supposed (good luck in summer or winter). For what it has to offer I thinks it's on the expensive side, compared to other hotels in the area. FYI, taxi from hotel to airport was about 32 euro.

      Stayed 1 night in Oct 2019

      3/5

      • Liked: Cleanliness
      • Disliked: Staff & service

      Stayed 3 nights in Oct 2019

      1/5

      • Disliked: Staff & service, property conditions & facilities, room comfort

      Not staying here ever again!!!

      After 2 months, I’m still waiting for the VAT receipt I asked for a dozen of times - no one replied to my emails and employees answering the phone were at times rude and others not willing to help at all. Lots of excuses and in the end I just wasted my time.... not staying at this hotel ever again.

      Stayed 2 nights in Sep 2019

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