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Reviews of Stillwater Condos at Big Sky Resort

2.5 out of 5
Stillwater Condos at Big Sky Resort
50 Big Sky Resort Rd, Big Sky, MT

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 103 reviews" "
Rating 8 - Good. 35 out of 103 reviews" "
Rating 6 - Okay. 25 out of 103 reviews" "
Rating 4 - Poor. 10 out of 103 reviews" "
Rating 2 - Terrible. 10 out of 103 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, room comfort
Fun Family Vacation
It was amazing! Will go back as often as possible!
Stayed 5 nights in Aug 2020
Response from Zander, Big Sky Resort on 16 Nov 2020
Hi Shannon, Thank you for leaving a review - we look forward to your next visit!

8/10 Good

Nolan D.

Liked: Cleanliness
Yellowstone trip
Very nice place and a great deal! check in process was not clear and communication with property manager was not good at all. Would stay again however.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The room was very nice and quiet. Right next to Base which was awesome as well. Overall was a good place for the money.
Stayed 2 nights in Aug 2020
Response from Zander, Big Sky Resort on 7 Aug 2020
Thank you for leaving a review of the Stillwater Condominiums!

8/10 Good

Amy, Lincolnton, NC

Travelled with family
Liked: Cleanliness
Nice location. WiFi not good. Would have preferred an in unit washer & dryer since this was a condo.
Stayed 3 nights in Jul 2020
Response from Zander, Big Sky Resort on 20 Jul 2020
Hi Amy, Thank you for leaving a review of the Stillwater Condominiums! We appreciate your feedback.

10/10 Excellent

Duane C.

Liked: Cleanliness
Great stay!
A great stay in a great location...we hiked moose tracks trail and had blue moon pizza.

10/10 Excellent

Jaysin, Diamond Bar California

Travelled with family, Travelled with group
Liked: Amenities
We stayed in Building D the furthest from the ski resort but still super close about a 150 yard walk to the resort the Huntley. This condo was perfect! Kitchen was fully stocked with a regular sized fridge and stove and microwave. The heater was on point! Overall a 10 out of 10! We will be coming back here soon!
Stayed 4 nights in Mar 2020
Response from Zander, Big Sky Resort on 14 Mar 2020
Hi @Jaysin, Thank you for leaving a review of the Stillwater Condos! We are thrilled to hear that you enjoyed your stay with us!

8/10 Good

Steve V.

Liked: Cleanliness
Ski studio
The studio was in a good location to enjoy Big Sky skiing. The unit could use updating but everything worked well. The description and pictures were vague and inconsistent, but no complaints about the outcome except parking is limited: weekend nights we had to park 2 blgs away. Only key suggestion: local street was not plowed well enough so it was a challenge driving or parking a small front-wheel-drive car near the unit. In Jan2020.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked at the still water condos and I thought I was getting a place that slept 6 with air conditioning. And we got a little tiny basement suite with no bedrooms just a tiny Murphy bed in the wall and no air conditioning it was so hot and horrible smell coming out of the kitchen sink. I complained and they moved us to the Huntley hotel which was amazing!!! And 100.00 a night cheaper than the still water. I feel I should of been reimbursed some money though
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Unit was newly remodeled and we loved the updates. The only downfall was the view from unit looked simply at a batch of trees.
Stayed 5 nights in Aug 2019
Response from Zander, Big Sky Resort on 14 Aug 2019
Thank you for reviewing the Stillwater Condos! We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Zander, Big Sky Resort on 6 Aug 2019
Thank you for rating the Stillwater Condos!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing was to like. Walked into the room and immediately walked out and did not stay. Was not offered a refund only the opportunity to pay for another room and stay. Decided to drive 2 hours instead of stay in that dump.
Stayed 1 night in Jul 2019
Response from Zander, Big Sky Resort on 30 Jul 2019
Thank you for your response, we appreciate your feedback.

10/10 Excellent

Peter, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! We would stay there again in the same condo tomorrow!
Stayed 5 nights in Jun 2019
Response from Zander, Big Sky Resort on 8 Jul 2019
Hi Peter, Thank you for reviewing the Stillwater Condos! We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice we didnt spend alot of time in the unit, but when we did we found it pleasent
Stayed 3 nights in Jun 2019
Response from Zander, Big Sky Resort on 25 Jun 2019
Thank you for leaving a review of the the Stillwater Condos!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was very good with amazing views of the mountains.
Stayed 6 nights in Jun 2019
Response from Zander, Big Sky Resort on 25 Jun 2019
Thank you for taking the time to review the Stillwater Condos!

8/10 Good

Lih

Liked: Cleanliness
Not good service
Our check-in at the Huntley hotel was late because our room at the Stillwater Condo was not ready. The bellhop at the Huntley Hotal did not even store our luggage in the storeroom. He just left outside by the front door. Good thing it was not lost. It seemed that they have different treatment for different guests. Better watch who you are if you go there. The condo is dated and does not have ground coffee or sugar. The living room electrical heater does not work. I have to use the fireplace to heat up the room when I sleep in the sofa bed in the living room at night. The condo does have a good view of the mountain and it is very closed to the mountain village. I would not go back there if I have other choice.
Stayed 4 nights in Feb 2019
Response from Zander, Big Sky Resort on 19 Feb 2019
Thank you for taking the time to review your stay. I apologize if your room was not ready by our 5pm check-in time. That is absolutely not our standard, nor the norm for us. We value all feedback, and will certainly be looking at all of your comments as opportunities to improve.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Older than expected, but still nice.
We stayed in a studio unit. The room had everything as promised, but it was much older than expected. It was a bit pricy for not having been renovated in the past few decades. The location was definitely great. You're a quick walk from the base.
Stayed 3 nights in Jan 2019
Response from Zander, Big Sky Resort on 22 Jan 2019
Thank you for reviewing your stay at the Stillwaters, Rebecca! I apologize that the condo that you stayed in was not up to your expectations. We are constantly reviewing the state of all our condos, and providing feedback to condo owners on what improvements can be made. I hope that you come back to stay with us again!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Zander, Big Sky Resort on 22 Jan 2019
Thank you for taking the time to review. We take all feedback seriously and appreciate the opportunity to improve.

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The gas fireplace didn't work. Under the couch cushions where filthy. Good location with a beautiful view. Great front room for hanging out. Refrigerator and stove were old. Needs to be upgraded. Had a great time and the condo was good overall.
Stayed 7 nights in Dec 2018
Response from Zander, Big Sky Resort on 3 Jan 2019
Thank you so much for leaving a review of your stay in the Stillwaters! I apologize that we missed the mark on the housekeeping portion of your stay, and will certainly be passing your comments onto the housekeeping team to address, but we are glad to hear that you had a great time and enjoyed your visit to Big Sky!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Zander, Big Sky Resort on 3 Jan 2019
Thank you for leaving a review! Glad you had a great time!

8/10 Good

Xiao, China

Liked: Cleanliness, room comfort
Good service and very comfortable . We will be back again.
Stayed 2 nights in Sep 2018
Response from Zander, Big Sky Resort on 2 Oct 2018
Thank you for your feedback!

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 5 nights in Sep 2018
Response from Zander, Big Sky Resort on 25 Sept 2018
Thank you for taking the time to leave a review!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Zander, Big Sky Resort on 25 Sept 2018
Thank you for your review!

4/10 Poor

Brittny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy for the price we paid!
Old and dingy. Sofa sleeper was broken. Not enough hot water for a family of 5. Stay some where else!
Stayed 1 night in Jul 2018
Response from Katie, Big Sky Resort on 31 Jul 2018
Thank you for taking the time to review. We appreciate the feedback and opportunity to improve.

8/10 Good

Joyce, Columbia Falls Mt

Liked: Cleanliness, property conditions & facilities, room comfort
I oved the location and the property was all tat I had hoped for. I could never get the Wi-Fi to work and I called the lodge that was caretaking and the person that answered didn't have an answer and said his supervisor would call me right back but never did so we did go without Wi-Fi the entire stay. But other than that it was a perfect stay
Stayed 3 nights in Jul 2018
Response from Katie, Big Sky Resort on 24 Jul 2018
We appreciate your time taken to review, and will be addressing the WiFi issues as noted.

8/10 Good

Brie, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was outdated but was clean. Kinda cramped for a family of four. Beds were comfortable and kitchen was stocked with anything you would need. Big sky itself is beautiful but i feel like this was one of the oldest condos.
Stayed 1 night in Jun 2018
Response from Katie, Big Sky Resort on 17 Jul 2018
Hi Brie, We appreciate you taking the time to review!

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical stay at a Beautiful resort
Economical lodging with full kitchen, separate bedroom and sleeper sofa in family room. Peaceful balcony overlooking mountain stream. Helpful staff at the main lodge. Access to swimming pool and hot tub at the lodge.
Stayed 4 nights in Jun 2018
Response from Katie, Big Sky Resort on 4 Jul 2018
Thank you for taking the time to review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Montana for 1st trip to Yellowstone
What a beautiful place to stay for our 1st time in MT. The condo at Stillwater was perfect!!
Stayed 2 nights in Jun 2018
Response from Katie, Big Sky Resort on 4 Jul 2018
Thank you for taking the time to review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cozy
Nice unit, nothing special. Met all my expectations.
Stayed 5 nights in Mar 2018

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Sky...great deal!
Awesome place to stay! Advice for the Hotels.com - put the location on the viewing to where you check in.
Stayed 2 nights in Sep 2017

8/10 Good

John H.

A pleasant stay
I had a work conference at Big Sky and the rooms at the resort in my price range were all booked. These condominiums were very close to the resort and had everything I needed. It's not overly luxurious, but I found everything to be comfortable. The studios are not designed for families, but if it were just myself or me and my wife going, I would certainly stay there again.
Stayed 3 nights in Aug 2017

6/10 Okay

Allen, Novato, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed in a condo connected to the hotel.
Our condo had all the amenities we asked for, although it wasn't even stocked with one salt shaker that was full. The unit is in need of a renovation. I slept in the bedroom on the lumpiest bed I've ever seen and it was soft and not good for my back. A "curtain" only blocked 2/3 of the window with lights outside. At least they could afford a full, modern drape or curtain. The faucet for the shower needs urgent replacement as it just spins and spins with no effect. One needs to apply heavy pressure to it to turn the water off. Once on, the shower was very good. A natural twig and flower arrangement hangs over the bed and looks like a dust collector. My nose ran constantly in that room. My friend slept on the couch without pulling out the sleeper bed. He's younger and flexible and was able to sleep well. We were there very little as we were there to see the eclipse far away, so all was tolerated. Had we stayed there longer, I would have requested a change in venue if it were possible, but we had our own good time. It was helpful to get coffee at the restaurant to start our days. Please don't post this review. It's for owner and management. Thanks for reading.
Stayed 3 nights in Aug 2017

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Austin N.

It didn't have an upstairs like the picture portrayed, it smelled musty
It's not bad for a base camp to just sleep in, a little pricey for what you get, but you have to remember it's big sky prices
Stayed 1 night in Jul 2017

8/10 Good

Bob, N. Arkansas

Liked: Cleanliness, property conditions & facilities, room comfort
An hours drive from Yellowstone's West entrance.
Nice wintertime ski resort condos, good summertime mtn. biking home base or for hiking/fishing day trips.
Stayed 2 nights in Jul 2017
Response from Katie, Big Sky Resort on 17 Jul 2017
Hi Bob! Thanks for taking the time to review!

8/10 Good

April, Illinois

Liked: Cleanliness, staff & service, room comfort
Nice Condo - a little dated but clean
hotel was a little dated and the table and chairs were a little wobbly. Hotel was clean and provided wonderful toiletry items. I loved the lotion. I felt the staff could have provided more information regarding amenities. Also, this is not handicap accessible.
Stayed 3 nights in Jun 2017
Response from Katie, Big Sky Resort on 28 Jun 2017
Thank you for taking the time to review the property. We strive for excellent service, and with your feedback- we will reach our goals.

8/10 Good

Craig, Kansas

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful view
Pros - It was 48 miles from the West entrance of Yellowstone National Park. The drive was beautiful between the town and Yellowstone. Saw lots of wildlife during the drive and around the condo. Cons - There was dried food on the counter in the kitchen and the silverware that was in the drawer wasn't totally clean. The furniture needed to be dusted. There was still paperwork on the kitchen counter from the last person that had stayed there.
Stayed 6 nights in Jun 2017
Response from Katie, Big Sky Resort on 3 Jul 2017
Thank you for taking the time to review.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
Stillwater Condominiums need to change there photo to something out of the early 70s that is not clean. Beds were hard as a rock and sheets in the loft were filthy. I will never bring my family to Big Sky Resort again. Waking up at 2:00 in the morning to a party was the tip of the iceberg.
Stayed 3 nights in Jun 2017
Response from Katie, Big Sky Resort on 17 Jul 2017
Thanks for taking the time to submit feedback, as it's very important to us.

8/10 Good

Sofiya, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and room
A kitchen was included which was nice. A pass for the resort lift was also included which meant we could enjoy the hiking or biking in addition to our day plans. The room was cozy and quiet.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Had to view 3 different units to find one that was clean. Finally ended up with a nice condo. Facility is rather dated and needs to be updated and cleaned.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
OUR EXPERIENCE WAS GOOD. IT IS A BEAUTIFUL PLACE. WOULD STAY THERE AGAIN FOR SURE.

6/10 Okay

Verified traveller

Liked: Staff & service
Expecting more for the price
Dirty carpet. Dish satilite - need I say more. 2 remotes for each TV - why ?? Not a well maintained condo unit.

6/10 Okay

Kacey, Hobbs

Liked: Cleanliness, staff & service
The condo was nice for the price, had a great view and the location was great! The beds weren't comfortable and there's no AC in the units.

8/10 Good

Jim, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stillwater Condominiums - Big Sky
Booked this before I read the many bad reviews and was really nervous about what we would find. Turns out our condominium (1036) was really nice. These are older condos, so you can't expect the Taj Mahal. Ran into some other people staying there and they said theirs was nice too. Great view, mountain creek running out back, clean, comfy. Drive up the hill to check in, no problem. Pool, exercise room, restaurants and shopping all within walking distance. We stayed during a summer vacation to Yellowstone, only about an hour from the gate. $200/night - recommend!

2/10 Terrible

Baldwin, Anaheim, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Caution! Buyer beware!
We booked this place for 4 adults and 2 kids, as it was the only affordable accommodation anywhere near Yellowstone. Check in personnel were friendly, once we found them. In the condo, the facilities seemed older but workable. In the evening, we tried to put the kids to sleep on the sofa bed, but instantly discovered a huge leak in the inflatable mattress. As it was late, we made beds on the floor for them with the extra blankets in the place (which weren't terribly clean). Next morning, we tried to make coffee in the coffeemaker, and discovered about a 1 inch hole in the bottom of the glass coffee pot. So we gave up on coffee and started to cook breakfast, whereupon we discovered that the dishes in the cupboard were not clean, and we had to wash everything before we could use it. There was dried egg on at least one plate and the glasses smelled like fish. I did call to report the problems, but, though the person at the desk sounded sympathetic, nothing at all was done to rectify anything. Upon checkout, I repeated the complaints, but again, got only sympathy and nothing concrete. I would be very cautious about booking this place, as it ranks about the same as Motel 6, only for about 4-5 times the price.

8/10 Good

Holly, N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo living for a Yellowstone trip
Perfect for a family of four. Lots to do in immediate area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall rate is one and a half
Difficult to find! We arrived there late and got lost, our GFS didn't work well. The condo contact number is only during business hours, nobody could help. Had to ask people around for direction. Luckily, people there at the gas station was nice! The Check-in hotel is a different area, had to walk further up to the gravel ground about 5 minutes from the condo, lighting outside was not good, dark and no information. The hotel staff is nice and friendly, wish we stayed in that hotel. Our room is spacious with complete kitchen and sitting room/dining. It's old, smelly and needs updating. The cupboards/cabinets handles are sticky. The linens are smelly, pillows lumpy and uncomfortable. The heater stinks when turned on. If you book a room, get the upstairs room, although there is no elevator. The noise kept us awake all night. The only good thing is the free wifi, good internet connection. And the area around is very nice!

8/10 Good

Rich, BLACK HAWK COLORADO

Liked: Cleanliness, property conditions & facilities
OK PLACE
IT WAS OK

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was terrible. I could not access Wifi from my room. So I asked for front desk to change my room, but he did not allow it. In addition he told IT department would handle it. Then he ordered me to come to the front next morning. After all I could not access internet during my stay from my room.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Centrally located, needs maintenance.
Centrally located, but toilet always runs and drains were clogged. Room was nice and was within walking distance of almost everything in Big Sky

4/10 Poor

The traveler., Lakewood, WA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs plumbing fixed, tv fixed
Beautiful area, scenery. Condo was ok. Only murphy bed, bathtub drain broke, TV not working.