Search Hotels Near Bicentennial Park, West Springfield

"Nice and convenient to the waterfront "

"when I got there it was spring break and the lobby kinda dirty and nobody clean it"

"No breakfast and bath tub drain not working properly. Bathroom tub need had holds for safety purposes"

"I stayed at this place atleast three times in the past and every time it was a great experience but this time it was little disappointing. Stayed there for three days but room was not cleaned even once. Refills were empty and luckily I had my own supplies."

"Only reason i am giving this a 3 is because the staff was very helpful. The bed had a dirty sock in it, which makes me.belive the linens were not changed. I called the front desk and given a new room. Next day the eifi went down, which was unfortunate because i was out of town and needed it the wifi to download the map to my appointment. Again the staff at the front desk printed out the directions for me since the internet was going to be down for a while. "

"Breakfast was good. Staff was excellent. Parking was good."

"Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not work the television itself, we had to turn it on and off by the button on the device."

"Very nice"

"Yes, all facilities were good, clean rooms, friendly staff, no issues, "