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Reviews of Hôtel Impérator

3 out of 5
Hôtel Impérator
28, Allée Paul-Riquet, Béziers, Herault

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 138 reviews" "
Rating 8 - Good. 70 out of 138 reviews" "
Rating 6 - Okay. 20 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Excellent hotel. Staff were extremely friendly and informative about local attractions alway going that extra bit to make our stay enjoyable. The hotel is in a fabulous location just 10 minute’s walk from the train station. Would advise getting a room overlooking the courtyard as the square can be a bit noisy.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Great value basic hotel..comfortable, clean and great location. Friendly service.
Stayed 2 nights in Oct 2023

8/10 Good

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, lovely staff
We booked a night at the hotel very last minute as our flight was cacncelled. We received a really warm and helpful welcome when we arrived at the hotel and were checked in quickly. The room was clean and comfortable with decent air con. The WC was tiny and the bathroom would have benefitted from having a shower curtain, but it was all clean and fine. Decent breakfast in the morning and it was nice to be able to eat it in the courtyard. Very central location for exploring the old town.
Stayed 1 night in Sep 2023

8/10 Good

Stephen, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.1 point our room had no shower door/curtain so very difficult for 6ft person to shower without flooding the floor
Stayed 4 nights in Sep 2023

10/10 Excellent

Amanda

Stayed 1 night in Aug 2023

10/10 Excellent

Lynn, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. The staff was just fantastic. The location was amazing. Right on the main boulevard, yet not noisy as it's mostly pedestrian traffic and it was walking distance to anything we wanted to do. 5 minutes to the train/bus depot. We really loved this place
Stayed 2 nights in Aug 2023

10/10 Excellent

Miss a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book now!
Absolutely loved our stay! Staff were extremely friendly and helpful. It was a quick check in and check out process. The staff also called and arranged for a taxi to the airport - which was amazing seeing as we have a very limited French vocabulary. The hotel is very central and close to all the local bars and restaurants. Its also a very short walk to the spectacular Cathedral.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay; the staff were all so friendly and attentive. Location is ideal for exploring the town and enjoying the quintessential French experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for family
Great location. Staff nice and welcoming. Rooms are comfortable with a good bed and aircon.
Stayed 1 night in Jul 2023

10/10 Excellent

Shelley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beziers introduction
Clean comfortable room in a central location and very helpful and welcoming staff
Stayed 1 night in May 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Central Beziers hotel
Reasonably priced hotel in central Beziers. Comfortable beds.Bath - no walk in shower
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and very friendly staff
Stayed 6 nights in May 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great location only minutes from the railway station and fantastic hotel. Staff were the best really friendly and helpful and a fantastic location.
Stayed 1 night in Oct 2020
Response from L'équipe de l'Hôtel Impérator on 19 Oct 2020
Dear Richard, We would like first to thank you for your nice comment after your stay with us. We are glad to read that you enjoyed the location and the staff. We hope to have the pleasure to welcome you again on a next stop in Beziers. Best regards

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable overnight stop allowing us to have a days look around the town.
Stayed 1 night in Sep 2019

6/10 Okay

Pam, Ottawa

Liked: Cleanliness, staff & service
Location was good and staff were friendly and helpful. The property is dated and could use some sprucing up. The mattress had a crater on one side. No shampoo or conditioner. It seems that guests are expected to bring their own or use the body wash.
Stayed 1 night in Oct 2019

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, room comfort
Lovely staff
Staff were lovely. Room was a bit tatty but bed was very comfy For the price and the staff, we would definitely stay again
Stayed 2 nights in Jul 2019

6/10 Okay

Donald

Liked: Cleanliness
A bit quirky
The hotel couldn’t really be any better situated, close to everything including not far from the station. While the room was a good size and the bed was comfortable it was unusual to have the toilet in a closet. Yes, the toilet took up half the closet space with a sliding door arrangement that meant either the toilet was open or the closet. While using the toilet there was not enough room to shut the door so probably not ideal where a couple was using the room. The bathroom was also quite spacious but the shower stall was quite tight with barely room to turn around in it. One minor irritating point was that there was no glass in the bathroom. Wanting a drink of water I had to scoop it from the tap using my hand. Air conditioning was efficient and overall the room was comfortable apart from the couple of quirks.
Stayed 3 nights in Jun 2019

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel books rooms when it is CLOSED
I booked the hotel through Hetels.com. When I arrived, the Hotel Imperator was closed, due to vacation, leaving me stranded to look for another hotel. I am still waiting for either the hotel or hotels.com to contact me with a refund and an apology.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent, friendly hotel.
An excellent hotel - friendly, spotlessly clean, very good facilities- and close to bus station, good eating places. Will stay again... And I would recommend it.
Stayed 1 night in Oct 2017

8/10 Good

Malcolm, Edinburgh

Liked: Cleanliness, staff & service
Right in the Centre of Beziers
Check in and out smooth. Room comfortable but toilet so small your knees touch the wall. Bed comfortable and room which was at the back was quiet. Staff friendly and helpful. Buffet breakfast good and there was a nice courtyard to sit in.
Stayed 3 nights in Aug 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellently located hotel with a friendly touch
Traditional old style hotel but very clean and personnel extremely friendly - spoke English well. Good breakfast with lovely fresh bread, croissants and fruits. Good value.

8/10 Good

Linda, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night
Almost in the main centre of the city but easy to find. As with many older French hotels in towns the parking is a bit tight but very secure and worth the extra cost. Staff were helpful. Lots of places to eat nearby and a great live duo singing outside one on the night we were there. Good clean comfortable room. Would visit again.

8/10 Good

Verified traveller

Liked: Staff & service
Centrally located hotel in Beziers
This hotel is in a convenient road very near many bars and restaurants in Beziers, which is a relaxed town in the South of France. Our room faced the street but the good quality glazing kept most of the noise out. The staff were friendly and helpful and the breakfast was fine. We were not keen on the decor in the room but that is a personal choice - there was a cheap carpet which must be hard to keep clean. But the bathroom was spacious, the shower was excellent and the bed was very comfortable. This is a great location from which to visit Beziers and enjoy some good French food and wine. There is an outdoor terrace for breakfast but no other outdoor space. There was air conditioning in the room, which was very welcome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Helpful staff. Although the hotel does need some refurbishment.

6/10 Okay

Carlos, Ayrshire

Disliked: Staff & service, property conditions & facilities
When someone arrives at Beziers airport after an early morning flight it's disappointing not been able to access the hotel or room to drop off your luggage until 4pm. Not good I'm afraid

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Imperator-Beziers
Excellent location and friendly staff. Clean and comfortable and good value. Beziers is not too touristy and is also a great hub for exploring the region by train or bus. Also, lovely walks or hire a bike by the Canel Du Midi.

4/10 Poor

Dogspire, Salisbury

Liked: Cleanliness, room comfort
Disliked: Staff & service
Customer service lessons needed!
Arrived at 3.15 pm after long journey and early start to find "closed until 4pm" notice on door. No word of apology when finally opened. Breakfast ghastly and overpriced (awful coffee, greasy croissants, plastic cheese) - we only tried it once. Rooms clean and comfortable and centrally located but central Beziers is most unattractive. When we left,all the staff were enjoying Sunday lunch and we had to interrupt to ask one of them to call a taxi. Response from the hotel was that we checked in "well before check in time" and checked out "well after check in time" - pesky guests that we were. (We had already checked out in the morning and simply left our bags - but of course, they don't have a baggage room either). We expect a 3 star hotel to be manned during the daytime and to take customer service seriously - didn't bother telling us anything (about anything - breakfast times, bar opening, town amenities etc) - obviously far more interested in the large groups they had staying. If you like a hotel where you are totally ignored, this might be for you - otherwise try elsewhere.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly hotel, with very dated interior

8/10 Good

Joe , Melbourne,Australia

Liked: Cleanliness, property conditions & facilities
Good central base from which to explore the town.
Good for a short stop-over..................................................

8/10 Good

Ali , UK

Liked: Cleanliness, staff & service, room comfort
Fabulous location for the old town.
Good service. Spacious rooms. Decor a little crazy. But comfort and cleanliness were great. Hotel couldn't be better located for exploring the city. And hotel owners were very helpful

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel Imperator
The hotel is in a great location - in the center of town. Lots of shops and restaurants and a lovely place to walk around. The hotel staff was wonderful and very helpful. Overall the hotel seems tired and in need of updating. There was new bath wall tiles in our unit and there was a flat screen TV. Breakfast was decent but no more. If you have a car, you must reserve a parking spot in the back of the hotel as there is no off street parking near the hotel. Breakfast adds about 10 euros per person per day and the car park adds about 15 euros per day. Overall, our stay was decent but would probably look for a different hotel the next time just because the hotel seems tired and in need of freshening up.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for short break
Overnight stay and visit to Beziers. Ideal hotel in centre of town very comfortable and convenient..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four day break in beziers
The hotel was very nice central to the town attractions the train station and bus station. The couple who ran it were very nice and helpful

8/10 Good

Barbara, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is conveniently situated for sightseeing and within easy walking distance of the bus station which is where the bus from the airport will drop you off (or at the gare SNCF if you want). Outside the hotel is a large area almost exactly like the Ramblas in Barcelona though not as big and very much quieter. There are lots of restaurants nearby.

8/10 Good

Andrew, Rickmansworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Beziers visit
Was just as expected...we arrived late in the evening and the receptionist was most helpful as I parked my car in their garage (recommended). Room was fine and breakfast ok. Located on the main square and accessible for the local streets where there is a small but high quality food market. Perfect location and really good value for a one-day visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in the heart of Beziers
I was in Beziers for 2 days on personal business and besides the fabulous location, close to the train station, the business district and the cathedral I had a very positive experience at the hotel, I arrived very late and there was no night porter but I had been given very clear and easy to follow instructions and upon my arrival everything was as expected. In the morning I needed some print-outs, a couple of photocopies and envelopes and though this hotel is not set-up as a business centre, this was all accomplished with no fuss and at no costs. Would recommend this hotel to anyone!

8/10 Good

Bill, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beziers
We had an excellent stay in the beautiful and easily accessible city of Beziers. Only issue was the small shower area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit.
Professional and friendly personnel. A relaxed visit in a clean, comfortable hotel

10/10 Excellent

Ian, Stirling, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Beziers and for exploring.
A great stay with excellent hosts. We were made to feel welcome and really enjoyed our time there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need and great location
Central location close to bus and train stations. Take train to sete and bus to beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a stopover
Pleasantly surprised. Hotel still in the process of being upgraded but our room was modern and comfortable with everything necessary. Nice outside courtyard. The staff are pleasant and speak quite good English. The hotel is very central with the old town nearby. Would happily stay again.

8/10 Good

David Clark, Costa Blanca, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for all amenities
The hotel was in an excellent location with friendly staff. The room was clean and the bed was very comfortable. The breakfast was good and plentiful. There was a courtyard for car parking which was useful considering the central location of the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position, excellent to explore lovely town
Very helpful Good room on top floor Good base for the town lovely views from 3rd floor room

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Todo correcto, el unico problema que para acceder al ascensor tienes que subir escaleras, y con un carro de bebe es muy incomodo
Stayed 2 nights in Dec 2023

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La resa sur votre site n’a pas été transmise à l’hôtel . Heureusement le personnel est à l’écoute de cet incident et a pu me trouver une chambre .
Stayed 1 night in Dec 2023