Ratings based on 1,213 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from from NC

NC, visitors

Posted 22-Jun-2017
My our overall stay was decent. We were late checking in due to some flight issues. Once we arrived we were offered complementary wine. There were complementary snacks available our entire stay. The staff was pleasant. My only complaint, would be the restaurant. The food was overpriced and not that good. May i add service was slow. But I'm guessing that's the service in LA. Because everywhere we went service was slow.
4 out of 5
Recommended
for Everyone
by A verified traveller

3rd visit

Posted 22-May-2017
love the hotel's convenience and rooftop pool. However, the walls are paper thin and we will be looking for a new place for our next visit.
5 out of 5
by Justin

Amazing Hotel

Posted 15-May-2017 on Hotels
Beautiful hotel. Great rooftop pool. Perfect central location to Hollywood area.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, Ca

Perfect location

Posted 12-May-2017 on Orbitz
Pros: Location and friendliness of the staff.
Cons: NA
Did a girls trip here and from the time we walked in the staff was so welcoming. They greeted us with a glass of wine, and even better they have a happy hour. Free coffee, water, juice and snacks too. Our room was nice and cozy. And it was in the perfect location. Convenient and walking distance to restaurants and bars.
2 out of 5
by A verified traveller

Posted 05-May-2017
Overpriced ripoff Shight hotel for the price Crap, Crap, Crap hotel
4 out of 5
by Geoffrey

Music intrudes

Posted 24-Apr-2017 on Hotels
The music in the public areas was too loud and intrusive. Everything else great. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveller

Love the location and delicious breakfast buffet

Posted 24-Apr-2017
From the moment of check in the staff was fabulous! The rooms were very comfortable, clean and great views of the strip. The pool deck and the breakfast buffet were just a couple of our favorites. Highly recommend the Andaz!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great place to stay in West Hollywood

Posted 23-Apr-2017
I arrived several hours early, but that was no problem. The lovely, helpful staff got me checked in to a great room on the penthouse level and that set the tone for a happy week staying at Andaz. The staff were always friendly and helpful if you needed them, but you also felt like you had your own space without the formality or fussiness of some high-end hotels. The service was always prompt and problem-free, the rooftop pool/bar has stunning views, and the gym and restaurant were both good too. I can't think of anything that was lacking and would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn

High end but not overpriced

Posted 18-Apr-2017
I seek out Andaz hotels, and the one in West Hollywood didn't disappoint. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous relaxed hotel

Posted 18-Apr-2017
from the moment we arrived the welcome was great, we were given drinks after our long journey, checked into our rooms and invited back down to reception for free glass of wine. Nothing was too much trouble and the extent of the complimentary soft drinks and facilities made other US hotels appear money grabbing. Would whole heartedly recommend and intend to return